In 2015, the cleaning services sector generated $41.7 billion, and it is expected to grow to $46.3 billion by 2020. In addition to huge profit potential, the barriers to entry and startup costs for a cleaning service business are relatively low. All you need is relatively minimal startup funding, an entrepreneurial spirit, and some basic…
About the Author
Henry Kanapi
Henry Kanapi is a staff writer for Fit Small Business specializing in business and e-commerce. Henry ran small businesses while working as an editor for a small business/motivational website before joining the Fit Small Business team. When not writing, he's busy organizing poetry slam events or playing basketball.
The Best U.S. Cities for Startups That Aren’t New York or San Francisco
While San Francisco and New York are two of the most sought-after locations for fresh and exciting startups, the cost to do business in these cities is not for everyone. According to the CBRE Group, the average office space rent in these cities cost $80 per square feet per year. That sky-high price point can…
5 Reasons Why Women Entrepreneurs are Better Than Men
Entrepreneurship is an area that is dominated by men. According to the U.S. Census Bureau, more than 75 percent of businesses are male-owned. With such high numbers, it is sometimes easy to assume that men are more successful in owning and running businesses than women. But is it true? Our analysis reveals no. Though men…
What is ITIL – The Basics and 5 Lifecycle Phases
Information Technology Infrastructure Library (ITIL) is a standardized set of processes, procedures, and best practices that offer guidance on how to more closely integrate IT operations with business needs. Implementing ITIL can help IT teams deliver a more holistic end-to-end service by breaking down the departmental walls that sometimes cause them to work in a…
Lead Scoring: Simple Steps to Identify the Strongest Leads
Lead scoring is a way to identify your sales prospects that are most likely to buy. Using a combination of factors that measure level of interest and quality of fit, a lead scoring system automatically sorts your leads from hottest to coldest. For example, if you use email marketing, you can score leads based on…
7 Ways Live Chat Can Help You Achieve First Contact Resolution
First contact resolution (FCR) measures the ability of customer service teams to address a customer’s issue at the first point of contact. It is a key performance indicator as FCR usually contributes to other indicators, such as customer satisfaction (CSAT) and operation costs. In fact, a study revealed that a one percent FCR improvement may…
The Best Cities in the World for Business Trips
Global business travel spending is expected to grow from $1.2 trillion in 2015 to $1.6 trillion by 2020. Even as many businesses move day-to-day operations online, there’s no substitute for building new and existing relationships offline, and in-person. As business professionals are deployed around the world, their productivity and expenses, as well as the quality…
The Best Age to Start a Business — Spoiler: It’s Not Your 20s
Stories of 20-something college dropouts who managed to build billion-dollar companies from scratch often get a lot of media attention. The tremendous success of famous personalities such as Mark Zuckerberg of Facebook, Bill Gates of Microsoft, and Steve Jobs of Apple create the impression that to make it big in business, you have to start…
How to Start a Podcast in 6 Steps
If you’re considering starting a podcast, now is a good time to get started. There are 57 million people in the US listening to a podcast every month. In addition, 25 percent of Americans between the ages of 12 – 55 listen to three podcasts every week on average. Podcasting is quietly growing, and that’s…
How to Start a Home Business in 10 Steps
According to the Small Business and Entrepreneurship Council, home-based businesses account for 50 percent of all companies. Starting a home business, from the ideation phase to navigating financing and legal considerations, can be an effective way to save costs while you build a solid foundation. In this article, we’ll explore the 10 steps on how…
Contractor Marketing: Generate Contractor Leads in 7 Steps
A Google study revealed that 7 out of 10 users who performed a local search visited an establishment within five miles of their location. As more people rely on the internet to find service providers such as contractors, you should be making your online marketing efforts a top stop for getting contractor leads. Online marketing…
Top 9 Call Center Metrics All Pro Managers Track
Call centers produce an endless amount of call data that can be tracked and analyzed. Focusing on some of the primary metrics like overall customer satisfaction, answer rate and speed, and call resolution will not only help you fine tune your call center’s staffing and operations, but it will also help you generate more sales….
