FitSmallBusiness
  • HR
  • Retail
  • Sales
  • Marketing
  • Accounting
  • Real Estate
  • More Categories
    • Starting a Business
    • Banking
    • Credit Cards
    • Financing
    • Insights and Trends
    • Insurance
    • Office Technology
    • Online Business
    • Taxes
    • Restaurants
  • BE A PARTNER
  • WORK AT FSB
  • About
  • HR
  • Retail
  • Sales
  • Marketing
  • Accounting
  • Real Estate
  • More Categories
    • Starting a Business
    • Banking
    • Credit Cards
    • Financing
    • Insights and Trends
    • Insurance
    • Office Technology
    • Online Business
    • Taxes
    • Restaurants
Corey McCraw

Corey McCraw

Content Producer, Office Technology

Find Corey on

Education & Credentials:

  • Bachelor’s degree in Communications from the University of Massachusetts
  • About
  • Latest Posts

Expertise:

  • Voice over internet protocol (VoIP)
  • Unified communications as a service (UCaaS)
  • Contact center as a service (CCaaS)
  • Communications platform as a service (CPaaS)
  • Software reviews & buyers guides
  • Team collaboration software

Highlights

  • Featured content in GetVoIP and the Mio Dispatch

Experience:

Corey is an expert in the voice-over-internet-protocol (VoIP) world having written about the subject for five years. A former tech writer and reporter for GetVoIP, Corey also has expanded expertise in unified communications as a service (UCaaS) technology and contact center as a service (CPaaS) platforms.

Featured in:

The Vanilla Soft logo.
The Mio Dispatch logo.
The GetVoIP logo.
The TeleCloud logo.
Posts Reviewed by Corey
what is Wi-Fi calling

February 29, 2024

What Is Wi-Fi Calling? A Guide for Small Businesses

Toll-free vs Local Number

February 28, 2024

Toll-free vs Local Number: Which Is Best for Your Business?

A call center agent on call.

February 28, 2024

Contact Center vs Call Center: Which Is Best for Your Business?

Business people, call center intern and consultation of staff with web support and customer service.

February 27, 2024

What Is Contact Center Workforce Management? Key Functions & Benefits

« Previous 1 … 8 9 10 11 12 … 53 Next »

Discover more resources
for your business

Education & Credentials

  • Bachelor’s degree in Communications from the University of Massachusetts
Fit Small Business

Facebook Instagram Pinterest LinkedIn YouTube

Company

  • About Us
  • Editorial Policy
  • Careers

Partners

  • Work With Us

Contact Us

[email protected]

Facebook Instagram Pinterest LinkedIn YouTube

© Fit Small Business 2026

California Privacy Rights | Privacy | Terms | Sitemap

Join Fit Small Business

Sign up to receive more well-researched small business articles and topics in your inbox, personalized for you. Select the newsletters you’re interested in below.

Please select at least one newsletter.