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Corey McCraw

Corey McCraw

Content Producer, Office Technology

Find Corey on

Education & Credentials:

  • Bachelor’s degree in Communications from the University of Massachusetts
  • About
  • Latest Posts

Expertise:

  • Voice over internet protocol (VoIP)
  • Unified communications as a service (UCaaS)
  • Contact center as a service (CCaaS)
  • Communications platform as a service (CPaaS)
  • Software reviews & buyers guides
  • Team collaboration software

Highlights

  • Featured content in GetVoIP and the Mio Dispatch

Experience:

Corey is an expert in the voice-over-internet-protocol (VoIP) world having written about the subject for five years. A former tech writer and reporter for GetVoIP, Corey also has expanded expertise in unified communications as a service (UCaaS) technology and contact center as a service (CPaaS) platforms.

Featured in:

The Vanilla Soft logo.
The Mio Dispatch logo.
The GetVoIP logo.
The TeleCloud logo.
Posts Reviewed by Corey
image showing six sigma

February 22, 2024

What Is Six Sigma in Project Management? A Guide for Small Businesses

Project Manager makes a presentation for a young diverse creative team in meeting room

February 22, 2024

What Is Project Management & How It Benefits Small Business

February 22, 2024

What Is Agile Project Management: Types, Methods & Benefits

A guy works in a call center.

February 22, 2024

How to Improve First Call Resolution: Tips & Best Practices

« Previous 1 … 10 11 12 13 14 … 53 Next »

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Education & Credentials

  • Bachelor’s degree in Communications from the University of Massachusetts
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