City National Bank Business Checking Review

Written By
Robi Mansueto
Robi Mansueto
Reviewed By:
Nov 15, 2024
7 minute read

City National Bank (CNB) is a traditional bank offering three main checking accounts for small businesses: Business Checking, Business Elite Checking, and Business Elite Checking with Interest.

Its entry-level business checking account has low fee-free monthly transactions (100 items) and a relatively high monthly service fee ($22). Midsize companies would get more value by choosing either of the Elite accounts, which have higher transaction (500 items) and cash deposit allowances.

For more savings on additional banking products and services, you can opt for the Business Builder Elite Package, which allows you to customize your accounts and services.

City National Bank is a subsidiary of Royal Bank of Canada (RBC) and has over 60 branches in California, Delaware, Florida, Georgia, Nevada, New York, Tennessee, Virginia, and Washington, D.C. You are required to visit a branch to open an account.

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How I Evaluated City National Bank Business Checking

While updating the City National Bank business checking review, I visited the bank’s website and carefully checked the following criteria:

  • Product features
  • Monthly fee
  • Opening balance
  • Required balances
  • Account opening requirements
  • ATM fees
  • Cash deposit fees
  • APY
  • Monthly transaction limits
  • Cash deposit allowances
  • Branch accessibility
  • Other business banking product

I also looked at the same key information for the bank’s competitors to see how City National Bank’s business checking account stacks up.

Terms & Features

Special OfferNone
Opening Deposit RequirementNone
Monthly Maintenance Fee
  • Business Checking: $22; waivable
  • Business Elite Checking: $50; waivable
  • Business Elite Checking with Interest: $50; waivable
APY
  • Business Checking: None
  • Business Elite Checking: None
  • Business Elite Checking with Interest: Rate varies
ATM Fees
  • None at City National Bank ATMs;
  • $2.50 per withdrawal at non-CNB ATMs
Other Standout Features
  • Visa Business Debit Card
  • Online and mobile banking
  • View balances, transfer funds, and deposit checks using the mobile app
  • Integrates with NetSuite, Microsoft Dynamics, QuickBooks, and Sage
  • $25,000 cash deposit allowance for Business Elite Checking accounts
  • Waived monthly fees, free incoming domestic wires, and up to $75 discount on the first order of business checks under the Business Builder Elite Package

Use Cases

  • You run a midsize business with a moderate transaction volume and large cash deposits: With a Business Elite Checking or Business Elite Checking with Interest account, you get higher combined free transactions and up to $25,000 in free cash deposits.
  • You need access to affordable business savings products: City National Bank offers the Business Builder Elite Package, which allows you to bundle a customized package of personal and business checking, savings, or money market accounts with no monthly fees and extra treasury, credit, and lending benefits.
  • You often receive domestic wire transfers: City National Bank offers free incoming domestic wires for Business Elite Checking and Business Elite Checking with Interest account holders.

City National Bank Alternatives & Comparison

 Account NameMonthly Service FeeAPYFree Monthly Transactions
City National Bank LogoBusiness Checking$22; waivableNone100, then 45 cents per item
Visit City National Bank
U.S. Bank logo.Business Essentials CheckingNoneNoneUnlimited digital transactions, 25 free teller transactions
Visit U.S. Bank
Bluevine Logo.StandardNone1.3% Unlimited
Visit Bluevine
Novo logo.Business CheckingNoneNoneUnlimited

Visit Novo

City National Bank Business Checking Reviews From Users

Many City National Bank business checking reviews show negative feedback from users. The bank has a rating of 2.4 from about 70 reviews on WalletHub[1], where reviewers said that the bank’s technology and processes are outdated. One customer complained about an obsolete user interface, while another reported that the bank can complicate simple requests. Some also said they encountered loading issues.

Additionally, many shared that they were unimpressed by the bank’s customer service. One reviewer mentioned receiving different answers when contacting the toll-free customer service number and speaking to branch representatives in person.

City National Bank’s mobile app was rated 3.5 on the App Store[2] from nearly 300 reviews and 2.7 on Google Play[3] from about 100 reviews. Users left negative comments, stating that the app was slow, unresponsive, and error-prone. Some also complained about the lack of mobile check deposit functionality.

City National Bank Business Checking Terms


Business CheckingBusiness Elite CheckingBusiness Elite Checking with Interest
Required Opening DepositNoneNoneNone
Monthly Fees$22; waivable $50; waivable $50; waivable
APYNoneNoneRate varies
Transaction Limit Before Fees100500500
Excess Transaction Fee Per Item45 cents45 cents45 cents
Domestic Wire Transfer Fees
  • Incoming: $15
  • Outgoing: $12 to $40
  • Incoming: $0
  • Outgoing: $12 to $40
  • Incoming: $0
  • Outgoing: $12 to $40
International Wire Transfer Fees
  • Incoming: $15
  • Outgoing: $25 to $60 (USD) and $25 to $55 (non-USD)
  • Incoming: $15
  • Outgoing: $25 to $60 (USD) and $25 to $55 (non-USD)
  • Incoming: $15
  • Outgoing: $25 to $60 (USD) and $25 to $55 (non-USD)
Cash Deposit Fees$0.002 per $1 after $5,000$0.002 per $1 after $25,000$0.002 per $1 after $25,000
ATM FeesNone at City National Bank ATMs;$2.50 per withdrawal at non-CNB ATMs

City National Bank Business Checking Requirements

To open a business checking account, you need to visit a branch. You will need to submit the following City National Bank business checking requirements upon application:

  • Business name
  • Address
  • Tax identification number (TIN)
  • The date and state of formation
  • Annual revenue
  • Business activities
  • Source of funds
  • Purpose of the account
  • Supporting legal documents
  • Identifying information for beneficial owners

City National Bank offers checking accounts for partnerships, limited liability companies (LLCs), joint ventures, limited liability partnerships (LLPs), public agencies, property management companies, nonprofits, and foreign entities.

City National Bank Business Checking Features

Business Essentials

Online banking solution that

  • Helps small business owners manage their cash more efficiently
  • Allows systematic account management in one central location
  • Features real-time account balance and activity information, account-to-account transfers, online check and deposit images, and business bill payments
Business Builder Elite Package

Customize a package of business banking products to support your needs This package includes

  • One main Business Elite Checking or Business Elite Checking with Interest account
  • Three additional nonanalyzed personal/business checking accounts or savings/money market accounts without monthly fees

The entire package costs $50 monthly but can be waived by maintaining a combined balance of $50,000 across the accounts included in the package.

Additional benefits:

  • Waiver of the annual fee for the first year on a Basic Business Builder line of credit
  • Waiver of the monthly Package fee for the first three months
  • Waiver of annual fees for up to five Commercial Credit Cards with City National Rewards®
  • No incoming domestic wire fees for Business Elite Checking or Business Elite Checking with Interest account and other eligible accounts
  • Waived monthly fee for Business Bill Pay, and first 20 Business Bill Pay payments per month are free
  • Fee-free foreign currency exchange service
  • Access up to four accounts for free through Business Essentials
Mobile BankingSecurely pay bills, move funds, and deposit checks via mobile phone
Business Services
  • Merchant services: Major credit and debit cards and mobile wallets through Elavon, e-deposit, lockbox services, and cash vault services
  • Treasury management services: EASI Link, Book2Bank, AgilLink, business suite, business essentials, positive pay, account reconcilement processing, ACH fraud protection, stop payments, zero balanced accounts, sweep accounts, commercial accounts payable (A/P), business bill pay, wire transfers, and controlled disbursements
  • Software solutions: AgilLink, Exactuals, FilmTrack, and e-deposit
  • Capital markets: Loan syndications, interest rate hedging, foreign exchange (FX), international trade services, and supply chain finance
Debit CardVisa Business Debit Card
Physical CheckbooksCost depends on quantity
Software IntegrationsNetSuite, Microsoft Dynamics, Sage, QuickBooks, and EASI Link
Business Payment IntegrationsApple Pay, Google Pay, Zelle, Elavon, Book2Bank, Commercial AP, and AgilLink
Customer Service
  • Hotline: (800) 773-7100
  • Treasury Management Client Services: (800) 599-0020

Other City National Bank Business Products

  • Analyzed Business Checking
  • Public Funds & Bankruptcy Checking
  • Nonprofit Checking
  • Attorney-Client Trust Account (IOLTA/IOTA)
  • Attorney Escrow Account (IOLA)
  • Business Savings
  • Business Money Market
  • Business CDs
  • Credit cards
  • SBA loans
  • Business lines of credit
  • Asset-based lending
  • Equipment financing

Frequently Asked Questions (FAQs)

Is City National Bank FDIC-insured?

Yes. City National Bank is an FDIC member bank, so deposits are covered up to $250,000 per depositor.

How stable is City National Bank?

City National Bank has approximately $92.2 billion in assets as of the bank’s most recently filed call report in June 2024.

Bottom Line

City National Bank suits midsize companies that want their business checking, savings, and lending products in one location. Its Business Elite Checking and Business Elite Checking with Interest accounts offer high allowances for transactions and cash deposits while giving access to discounts on banking products and services through the Business Builder Elite Package.


User review resources:

[1]WalletHub
[2]App Store
[3]Google Play

Robi Mansueto

Robi Mansueto

Banking & Credit Cards Expert at Fit Small Business

Robi Mansueto brings over a decade of experience in consumer and preferred banking, with expertise in investment services, client relationship management, and financial product sales. She has held key roles at the Bank of the Philippine Islands and CIMB Securities (Singapore), where she managed high-net-worth clients and oversaw investment, loan, and securities transactions. With a strong background in client onboarding, compliance, and risk management, Robi has ensured strict adherence to regulatory standards throughout her career.

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