MyRental is an online tenant screening service offering a range of background reports to assist in identifying reliable tenants. While not among our top six tenant screening services, it scored 3.47 out of 5 in our evaluation. This rating considers the platform’s comprehensive reports, pricing, customer support, MyRental tenant screening reviews, and features. Our evaluation finds that MyRental suits independent landlords, property managers, and real estate agents seeking a hassle-free online tenant screening solution without sign-up or monthly fees.
Pros
- Wide variety of tenant screening reports
- Individual reports available
- Results within minutes of tenant completion
Cons
- No other property management features like accounting, marketing, and maintenance tracking
- No mobile app
- Tenant pay option only available in the premium package
Recommended For
- Independent landlords looking for bundled screening packages or customizable reports with no sign-up or monthly fees
- Property managers who need free online rental applications
- Landlords who want a summary or recommendation that predicts the potential applicant risk
Not Recommended For
- Landlords looking for comprehensive property management solution with accounting, maintenance tracking, and tenant and document management
- On-the-go landlords who prefer a mobile app over logging in and out on a website
- Property managers needing customizable online rental applications
- Basic package: $24.99 per applicant; includes criminal and eviction history
- Premium package: $34.99 per applicant; includes credit, criminal, and eviction reports plus SafeRent score
Currently, there aren’t many MyRental.com reviews available online. However, a first-time landlord shared a positive experience, praising the tenant screening reports for their simplicity, clarity, and assistance in rental decisions. Another landlord also expressed satisfaction with the quick generation of these reports.
- Trustpilot: 3.2 out of 5 stars based on one MyRental review
- SourceForge: 1 out of 5 stars based on two MyRental reviews
Some MyRental tenant screening reviews were less than favorable. Customers were frustrated with software glitches and disappointed that the tenant screening reports missed vital details. The MyRental tenant screening reviews also mentioned the inconvenience of the availability of weekend customer support. It’s worth noting that MyRental focuses solely on tenant screening and rental applications. If you seek a comprehensive property management solution, alternatives like Avail, Buildium, or RentRedi may be more suitable.
We agree with the MyRental tenant screening reviews that it is an ideal choice for independent landlords seeking thorough background and identity checks without monthly fees. What sets it apart is the flexibility to select bundled packages or individual reports, ensuring you only pay for the services you require. These a la carte options enable landlords to maintain and conduct a thorough tenant screening process while managing their budget and expenses effectively.
Conversely, MyRental has limitations as it focuses solely on tenant screening. This limitation might not be ideal for new and experienced property managers who prefer an all-in-one platform to handle various property management tasks. If you’re looking for a solution that covers everything, from rental listing and rent collection to lease agreements and property accounting, we recommend checking out Avail. It offers a more comprehensive set of features to streamline the rental process, including tenant screening.
MyRental Alternatives
As mentioned earlier, MyRental focuses solely on tenant screening and online rental applications. It doesn’t include other property management software capabilities like listing rentals, collecting rent, managing leases, handling maintenance requests, or real estate accounting. If you’re searching for software combining multiple property management features with tenant screening services, explore some of the options listed below.
Software |  |  |  |  |
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Best For | Property managers with up to 5,000 units looking for all-in-one property management software | Independent landlords wanting free property management software | Mobile property management software with tenant screening services | Independent landlords who prefer customizable tenant screening reports |
Key Features |
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Pricing | $58 per month | $7 per unit | $9 per month | A la carte starting at $10 |
Learn More |
As a tenant screening service, MyRental doesn’t offer subscription plans. Instead, independent landlords can choose between two packages: Basic ($24.99 per applicant) and Premium ($34.99 per applicant). All packages include criminal reports, eviction history, previous address history, terrorist alerts, and multi-state sex offender records. You must upgrade to the Premium package to obtain the applicant’s credit score and MyRental’s SafeRent Score.
Package and a la carte options (Source: MyRental)
See the table below to compare the Basic and Premium packages:
Tenant Screening Packages | Basic | Premium |
|---|---|---|
Who Package Is Best For | Landlords looking for comprehensive background and identity checks | Landlords needing complete tenant screening reports |
Pricing (per Applicant) | $24.99 | $34.99 |
Financial Reports | ✕ | ✓ |
Criminal Records | ✓ | ✓ |
Eviction History | ✓ | ✓ |
SafeRent Score | ✕ | ✓ |
Renter Pay Option | ✕ | ✓ |
Compare Tenant Score by Location | ✕ | ✓ |
Landlord Acceptance Rate | ✕ | ✓ |
If you find that you don’t require all this data, you have the option to request individual reports starting at just $7.99. If you opt to have tenants cover the application and screening fees via the MyRental portal, you’ll need to select the premium package. Alternatively, you can collect the payment directly from the tenant outside the platform and handle the fees independently through MyRental.
MyRental Add-ons
Alongside its tenant screening offerings, MyRental includes a rental application feature designed to assist landlords in finding tenants. You can buy individual tenant screening reports separately if you don’t require the entire tenant screening service.
The following reports are available on an individual basis:
- Online rental application: Free
- Individual tenant screening reports:
- Credit Report: $14.99
- Eviction History: $7.99
- Multi-state Criminal: $19.99
- Statewide Criminal: $9.99
- County Criminal: $14.99
MyRental is tailored to assist landlords, property managers, and investors in safeguarding their rental properties with a dependable online tenant screening service. This online approach allows you to swiftly receive reports, identifying high-quality tenants more inclined to meet rent deadlines, extend their stay, and meet other lease requirements effectively. This reduces the risk of non-payment and rental property damage. Our 1.75 out of 5 score is low in comparison to other property management software features due to its limited capabilities regarding property management features outside of tenant screening.
Tenant screening reports (Source: MyRental)
MyRental provides landlords with various background reports, including financial records, criminal checks, and eviction history. These reports can be purchased as part of a bundle or individually. The platform also offers a free online rental application to simplify the application process. Its unique SafeRent Score system also allows you to evaluate an applicant’s future tenant behavior, helping you avoid potential eviction and property damage risks.
Click on each of the tabs below to learn more about the advanced features of MyRental:
- Credit reports and financial performance
- Credit report included in Premium Package and can be purchased as a standalone report
- Requires applicant’s credit consent
Evaluate an applicant’s financial track record with MyRental. The credit report provides insights into their banking history, covering payment history on credit cards, car loans, and mortgages. It also highlights any financial dealings involving the courts, like bankruptcy records and overdue accounts. This report includes Social Security number (SSN) verification, known addresses, public records, trade line data, prior inquiries, and credit scores.
A sample credit report is available with a free account. (Source: MyRental)
When you request a credit report, the applicant will get an email asking for their consent to share their credit info. They can give the green light by filling out a simple online form. After they’ve done that, you can access the applicant’s complete credit report and score via the Applicant Details section on your dashboard, allowing you to wrap up the process smoothly.
- Multi-state criminal history
- Sex offender registry search
- Terrorist alert
MyRental checks if an applicant has a history of violence, property damage, sex offenses, or financial crimes by conducting criminal background searches. It gathers data from various sources, including the Department of Corrections (DOC), for state prisons and incarceration records. Additionally, MyRental obtains information from the Administrative Office of the Courts (AOC) for details on criminal incidents that led to court cases.
Sample criminal and terrorist alert reports, accessible with a free account. (Source: MyRental)
MyRental tenant screening reviews the national sex offender registry to examine case details and convictions across all 50 states, including Washington D.C., Guam, and Puerto Rico. The platform also includes a terrorist database search to identify potential applicants with suspected terrorist affiliations. This data is sourced from multiple agencies, such as the Office of Foreign Assets Control (OFAC), FBI Most Wanted Terrorists, and state and local law enforcement agencies. These reports offer an additional safeguard while verifying the identity and trustworthiness of prospective tenants.
- Extensive eviction history information
- Uses enhanced identification tools for identity check and search logic
- Can be purchased as an individual report or as part of a bundled package
MyRental helps reduce the chances of tenant issues like skips and evictions by gathering eviction history reports from publicly available landlord-tenant court records. These records employ advanced identity checks and search methods to automatically cross-reference applicants with the eviction data in the databases. This feature’s added screening layer enhances tenant selection and reduces the risk of problematic residents.
Sample eviction history report (Source: MyRental)
The eviction history report offers tenant SSN alerts and housing inquiries to check if the applicant has applied elsewhere. It delves into eviction court records, covering aspects like tenant judgments for possession and money, unlawful detainers, tenant judgments for rent, failure to pay rent, and writs and warrants of eviction. These details enable landlords to gauge a tenant’s future payment behavior, ultimately reducing expenses tied to collections, lost rent, vacancies, and property damage.
- Lease default prediction
- Three-digit scoring system
- Included in the Premium tenant screening package
The MyRental SafeRent Score is popular among MyRental reviews and provides valuable insights into an applicant’s likelihood of fulfilling lease obligations, making timely rent payments, and maintaining the property. As a robust risk assessment tool, the SafeRent background check offers landlords and property managers an objective measure of an applicant’s relative risk.
SafeRent Score (Source: MyRental)
The SafeRent Score evaluates eviction histories, timely payments, bankruptcies, credit bureau information, past due accounts, and the applicant’s rent-to-income ratio. The SafeRent score calculator provides a three-digit score, ranging from 200 to 800. A higher score indicates a greater likelihood that the applicant will be a suitable tenant, helping landlords and property managers to make informed decisions, safeguard their real estate investments, and enhance profitability.
- Mobile-friendly
- Free online rental application template
- Option to send tenant screening requests along with application
To help fill vacancies faster, MyRental.com provides landlords with a free, mobile-friendly online rental application. The application form includes the tenant’s details, occupants’ number, income, and employment history. It also collects address history, a preferred move-in date, and the lease term.
Online rental application (Source: MyRental)
For a more efficient application process, you can add a tenant screening request when sending a rental application form to prospective tenants. Adding this request to the application saves time, with tenant screening completed alongside the application or upon submission of their applications.
Getting started with MyRental is a breeze. Simply use the MyRental.com login to access your account and gather the applicant’s full name and email address. Then, choose the tenant screening package or individual reports you require. Afterward, set up your property details, enter the applicant’s information, select your preferred payment method, and send the request to your applicant. It’s a straightforward process to request tenant screening through MyRental.
Desktop and mobile interfaces (Source: MyRental)
To send a rental application, simply gather the applicant’s details and specify the necessary documents to accompany the application. Easily track the application’s progress on your homepage. When the reports are ready, view the results on any device and make acceptance or rejection decisions from anywhere. The best part is that MyRental doesn’t burden you with sign-up or monthly fees, as it doesn’t offer subscription plans.
MyRental web homepage (Source: MyRental)
Navigating MyRental.com is straightforward, thanks to its user-friendly design. Visitors can easily explore product details, pricing, features, and FAQs. Essential information is accessible from the top navigation tabs. Additionally, the website offers articles and resources to support landlords in expanding their rental businesses.
- Available through phone, live chat, and email
- Phone and live chat open during weekdays
- Dedicated phone number for customer disputes
If you have questions or need help, MyRental’s customer support is there for you through different channels. You can reach its support team on weekdays from 7:30 a.m. to 6:00 p.m. Central Time via phone or live chat for general inquiries. If you’re dealing with disputes, a dedicated phone number is available from Mondays to Fridays, 8:00 a.m. to 6:00 p.m. Central Time. And, of course, you can always drop them an email for further assistance.
How to contact customer support services (Source: MyRental)
How We Evaluated MyRental
Our evaluation of MyRental as a tenant background screening tool involved a comprehensive assessment of its features, user-friendliness, pricing, customer support, and overall effectiveness in helping landlords and property managers make informed tenant selection decisions. We also considered user feedback and MyRental reviews to ensure a thorough and balanced evaluation.
Our MyRental review was part of a comprehensive evaluation of a dozen comparable providers. While it ranked 8 out of 12, it is still a viable tenant screening software.
We researched the MyRental tenant screening software based on the following criteria:
25% of Overall Score
Based on various rental payment features that help landlords and property managers simplify rent collection, improve cash flow, and secure rent transactions.
20% of Overall Score
Pricing is based on the cost structure, a la carte options, and availability of online rent payment services for landlords and tenants.
20% of Overall Score
It consists of various property management features like online payment collection and tenant screening for each tier to meet the specific needs of the property owners and tenants.
10% of Overall Score
Based on how easy it is to navigate the provider interface and if it provides hassle-free transactions and communication between property owners and tenants.
10% of Overall Score
Based on customer feedback for each platform, the functionalities that are most useful for property managers and areas that need further improvement.
10% of Overall Score
Our team’s expertise in the field and firsthand experience with the providers allow us to evaluate the standout features, value for the money, and ease of use for rent payment service software.
5% of Overall Score
We looked into the convenience and attainability of customer service for technical and customer support.
Frequently Asked Questions (FAQs)
Start by getting the applicant’s written consent to conduct the check. Then, choose a reliable tenant screening service. To begin the process, provide the applicant’s details, like their name and Social Security number (SSN). Once the check is done, carefully review the report for any concerning information, such as criminal records or credit history. This data helps you make informed decisions regarding rental agreements while ensuring you follow legal guidelines and respect privacy rights.
Filtering tenants is crucial to finding the right fit for your property. Begin by setting clear criteria based on rental history, credit score, income, and references. Once you have these, ask potential tenants to complete an application and authorize a background check. Review the information thoroughly, focusing on red flags like prior evictions or poor financial history. This careful screening process helps ensure responsible and reliable tenants who are more likely to respect your property and meet lease obligations.
SmartMove background checks are typically completed within minutes. After the applicant provides their information and consents to the check, the system quickly verifies the details and generates a comprehensive report. This fast turnaround time allows landlords and property managers to make informed tenant decisions promptly, helping streamline the application process and reducing wait times for applicants and property owners.
Bottom Line
MyRental is an online tenant screening service that offers a variety of background reports to help landlords identify reliable tenants who are likely to pay rent on time and take good care of their properties. It is convenient for independent landlords, property managers, and real estate agents looking for an easy-to-use tenant screening service without sign-up or monthly fees.
