Marianne Sison

Google Meet is a popular video conferencing service known for its intuitive interface and cloud-encrypted meetings. It’s free for anyone with a Google account. Additional features are unlocked through a Google Workspace plan, starting at $6 per user monthly. With its Google Workspace integrations, it’s ideal for teams already familiar with Google products. In this…

Notion is an online workspace that combines project management, documents, a knowledge base, and artificial intelligence (AI). While it’s packed with custom features, users complain about its steep learning curve and missing tasking features like time tracking. Our article looks at the best Notion alternatives, prioritizing user-friendliness and core project management capabilities like project views,…

Zoom Phone is a voice-over-internet protocol (VoIP) phone service from Zoom, the leading video conferencing provider. Monthly fees start at $10 per user, making it affordable for small businesses. All service tiers include standard call features and a choice of per-minute or unlimited call plans, which are ideal for teams with unique call volume needs….

Video conferencing allows multiple parties to hold online meetings through audio and visual technology. It involves the use of video meeting software equipped with screen sharing, whiteboard, and breakout rooms. These features create an interactive meeting experience, allowing remotely located users to collaborate effectively while saving time and money from traveling. Keep reading as we…

Business text messaging is a form of real-time communication involving the exchange of text messages between a business and its customers. Text messaging services offer multiple features that enable companies to send media content, automate responses, and deploy marketing campaigns. In this article, we further explore what business text messaging is and its role in…

Jira is a project management solution built for agile teams working in software development. Core capabilities highlight issue and bug tracking systems, in-depth reports, and custom workflows. In this Jira review, the solution scored fairly high due to reasonable pricing, generous free plan, and powerful agile features. However, real-time support is exclusive to certain subscribers,…

Direct inward dialing (DID) routes inbound calls directly to a specific phone or extension within a company instead of going through automated menus. Businesses purchase DID numbers from a service provider and then assign them to users without requiring separate phone lines for each. With a DID number, companies streamline the caller experience by connecting…

Zoho Projects is a project management tool with a rich feature set for project planning, task management, team collaboration, and time tracking. It’s the perfect choice for teams on a budget, with per-user rates starting at only $5 monthly. Standout functionalities include resource utilization, issue management, and interactive Gantt charts. In this Zoho Projects review,…

Effective business communication refers to sharing information within a company in a manner the intended audience clearly understands. It calls for strategies like active listening, asking for feedback, and using the right communication tools. These are critical to maximizing work productivity, resolving conflicts, and enhancing team performance. In this guide, we listed seven expert tips…

An outbound dialer is a call center feature that automates outgoing calls for customer outreach campaigns. It improves agent efficiency, removing the need to dial phone numbers manually and minimizing idle time. Outbound dialer software has four types: predictive, power, preview, and progressive. Understanding how each one works and their ideal use case can help…

Unified communications and collaboration (UC&C) integrates tools that enable teams to work together within a single cloud platform. It combines real-time and asynchronous capabilities, such as video conferencing, team messaging, digital whiteboard, and calendar sharing. When implemented effectively, UC&C can increase connectivity, access data on demand, streamline workflows, and give teams more flexibility to work…

Visual voicemail empowers users to effortlessly manage their voicemails in a visual interface and convert them into readable text. It displays crucial information like caller ID, date, and time and provides options to replay and respond to voicemails through call, text, or email. Read on to find out what visual voicemail is, its key features,…