Marianne Sison

I’ve been working remotely for five years, and Zoom has always been a staple among my employers and clients since it’s familiar and easy to use. Still, some teams I’ve worked with prefer other Zoom alternatives, such as Google Meet or Microsoft Teams, while others lean toward RingCentral for its extensive communication tools. Each option…

Voice-over-internet-protocol (VoIP) phones allow businesses to retain their on-premise desk phone units while connecting to the internet, unlocking the benefits of cloud communications. The best VoIP phones boast superior call quality, reliability, and security, along with the flexibility to configure call handling capabilities. Phones for VoIP systems aren’t one-size-fits-all, which is why these top providers…

A business phone number enhances a company’s professional image and lets customers communicate directly with the organization. Small businesses seek free business phone numbers to reduce customer service costs. Learn how to get a free business phone number by following these steps: decide which type of number you need, select a provider, sign up for…

The best online fax services go beyond the traditional capabilities of an analog fax machine by allowing users to transmit faxes through their computer or mobile devices. They come with cloud storage, custom cover sheets, fax by email, and e-signature functionality. To protect confidential files, these providers adhere to strict security standards and compliance measures….

Twilio uses programming codes that integrate text, voice, chat, and video into existing apps. It uses a pay-as-you-go pricing model, charging as low as $0.85 for local calls. Standout features let you deliver text alerts, set up AI-based self-service support, and track call performance across apps. Findings in my Twilio review reveal that it’s best…

The best auto dialer app offers outbound dialing systems that enable contact centers to make high volumes of calls while improving sales flow and lead generation efforts. Behind a dialing system are features that let you pre-record messages, detect an answering machine, set your caller ID, and upload multiple contact lists. Average monthly pricing starts…

Ruby Receptionist, also known as Ruby, is a live answering solution providing virtual receptionists and managed website chat. Despite its steep pricing, Ruby offers all-inclusive services, including bilingual answering, appointment scheduling, payment collection, and lead capture. Our Ruby Receptionist review found it ideal for businesses willing to invest in a high-quality answering solution to deliver…

Hosted private branch exchange (PBX) systems are rapidly replacing traditional, on-premise telephony by providing businesses with the flexibility, scalability, and cost-saving benefits of the cloud. The best hosted PBX providers deliver an intuitive virtual platform with advanced calling features, app integrations, and multichannel capabilities (e.g., video meetings and team chat). Starting at $10 per user…

Voice-over-internet-protocol (VoIP) services are flexible enough to use for home offices to help entrepreneurs and remote staff manage their calls from their personal devices or traditional phones. The best VoIP phone services for home may include a residential VoIP adapter or a softphone app to lend the advanced functionalities of a cloud-based phone system. Additional…

ClickUp is a versatile project management software that enables teams to collaborate on files, manage resources, track sprints, and automate routine work. However, its feature-rich platform can overwhelm users with simpler project needs, resulting in a steep learning curve. The best ClickUp alternatives balance functionality and simplicity to ensure usability across skill levels. : Best…

800.com offers local and toll-free vanity numbers dedicated to tracking leads, forwarding calls, and managing outreach campaigns. Monthly fees start at $23 per user, with all plans featuring standard call features, but vary in the number of user seats, phone numbers, and calling minutes. Our 800.com review scored high for general features and ease of…

The best call blocker app comes with various call rejection options, including the ability to screen calls, automatically block numbers, and identify caller information in real time. To improve its spam-blocking accuracy, it relies on smart algorithms and a large database of known spam numbers. Features vary by phone’s operating system, which includes custom call…