FitSmallBusiness
Sam Dadofalza

Sam Dadofalza

Staff Writer, Office Technology

Education & Credentials:

  • BA Communication Arts, Major in Writing, University of the Philippines Los Baños

Expertise:

  • Voice over internet protocol (VoIP)
  • Unified communications as a service (UCaaS)
  • Communications platform as a service (CPaaS)
  • Contact center systems

Highlights

  • Marketing professional for 8+ years

Experience:

Sam is an office tech writer at Fit Small Business, covering various topics including virtual phone systems, contact center platforms, and unified communications tools.

Posts Written by Sam
Fingertip touching a phone icon

November 13, 2023

What Is Call Routing & How It Benefits Small Business

Call center agents on duty.

November 10, 2023

What Is Automatic Call Distribution? A Small Business Guide

Useful collaboration tools

November 6, 2023

6 Best Zoho Projects Alternatives

Launching RingCentral app on the tablet.

November 3, 2023

Top RingCentral Integrations for Small Business

1 … 9 10 11 12 13 … 22

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Education & Credentials

  • BA Communication Arts, Major in Writing, University of the Philippines Los Baños