6 Best 401(k) Companies 2018

401(k)s allow business owners and employees to save up to $56,000 annually through tax-free salary deferrals, matching, and profit-sharing. While all 401(k)s follow IRS rules, choosing the right provider is still very important. We’ve reviewed many 401(k) companies and compare the 6 best below, including which is right for you.

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Top 6 401(k) Providers

How We Determined Which 401(k) Provider is Best

When determining which 401(k) providers are best, we looked at traditional banks, HR companies, mutual fund companies, payroll providers, and third-party administrators. 401(k) providers come in all shapes and sizes, and we found a wide range of top providers that offer an array of services. Members on our list offer different services with varied billing structures.

After looking at various types of 401(k) providers, here are the criteria we used to determine the best:

• Role in the process
• Ease of integration
• Reputation
• Investment options
• Administrative costs
• Employer and employee customer service

Ultimately, there are a lot of 401(k) options out there. If you already have a relationship with a provider or administrator, they will be able to best guide you. If not, we recommend Wells Fargo as the best full-service 401(k) provider. Vanguard would’ve been our top provider, except that they are a mutual fund company and do not provide 401(k) plan administration, recordkeeping, payroll processing, or additional banking services.

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Best Overall 401(k) Provider: Wells Fargo

Wells Fargo is the best overall 401(k) company due to its credible reputation and diverse list of services at a competitive fee structure. Wells can help clients in 401(k) administration, trading, investment advice, and cash management – in addition to business lending and other business banking needs. If you are looking for a single firm who can fill all of your needs, including a 401(k), Wells Fargo is your best option.

What Wells Fargo Offers

Wells Fargo is one of the largest diversified financial services holding companies in the world. In addition to 401(k) administration, Wells Fargo provides a wide range of services, including retail and business banking, securities brokerage, and wealth management. The bank has about $2 trillion in assets, while the investment advisory division manages another trillion.

Investment Options

Wells Fargo provides a host of in-house and independent investment options for 401(k) clients, including:

• Mutual funds – Wells Fargo recommends an array of mutual funds as investment options within 401(k)s. The company offers its own mutual funds and also makes funds from other providers available to 401(k) participants
• ETFs – 401(k) clients can also invest in Wells Fargo or third-party ETFs, which are baskets of individual securities like mutual funds that trade like stocks
• Stocks – You can actively trade domestic and international stocks with Wells Fargo
• Bonds – Wells Fargo also allows participants to trade individual debt issues
• Target Date Funds – Wells Fargo has a line of target date funds that are designed to automatically adjust the underlying portfolio based on a targeted retirement date

Setup & Plan Administration

With its numerous business groups, Wells Fargo can serve almost any small business need. In a 401(k) plan, Wells Fargo can help with the following:

• Plan Administration – Wells serves as a third-party administrator and recordkeeper for 401(k) and other employer-sponsored retirement plans.
• Cash Management – With its suite of banking services, Wells can help small business owners manage business resources from month to month.
• Payroll – The firm provides payroll processing for small businesses as an add-on service.
• Trading Platform – Well’s securities trading platform is available to all brokerage clients and can be used to handle trades through 401(k)s.
• Investment Advice – For those who need help managing investments, advisors form Wells Fargo and provide individual guidance.
• Proprietary Investment Options – Wells as a host of in-house investment products including mutual funds that are available to 401(k) participants.

Customer Service

Wells Fargo has a comprehensive online platform as well as retail banking branches around the country where clients can go for assistance. In addition, Wells Fargo has contracted with independent financial advisors throughout the country who, though not branded under Wells Fargo, can help clients navigate the company’s various offerings, get answers to questions, and start or administer a plan.

In addition, they also offer the following extra services:

• Online Securities Brokerage – Wells Fargo has its own brokerage arm where businesses and consumers can invest using their online platform.
• Investment Advisory Services – Investors who want one-on-one guidance can turn to Wells Fargo for financial advice pertaining to their 401(k) or other accounts.
• Insurance and Annuities – Employers and employees who need life insurance and other annuities can also find them through Wells Fargo.
• Proprietary Banking and Investment Products – Like many full-service firms, Wells Fargo has its own mutual funds, ETFs and more, offered to customers at a low cost.
• Personal and Business Banking – Wells Fargo can, of course, provide consumer and banking services.
• Lending – Finally, small business owners can turn to Wells Fargo for business and personal loans, as well as margin accounts for investments separate from 401(k)s.

Wells Fargo 401(k) Costs

The costs for a Wells Fargo 401(k) vary greatly based on the size of a plan, number of participants, investment options available, as well as the specific role(s) that Wells is playing in setup and administration.

The typical Wells Fargo 401(k) costs include:

• Plan Administration Fee (0.25-2% per year) – Administrative costs can be based on either employee headcount or amount of assets in the plan, depending on the provider. As the plan grows in assets and/or number of participants, administrative costs rise.
• Annual Fund Fee (0-1.25% per year) – Fund fees are based on the amount of assets invested in the fund, paid automatically by the fund, and included in a fund’s expense ratio. The fee will rise as more assets are invested in the fund. 401(k) plans should not include “loaded” funds that are sold at a markup, as this generally violates an employer’s fiduciary duty to a plan.
• Custodian Fee (0.1-0.5% per year) – This is usually based on employee headcount and rises as the number of plan participants grows.

What’s Missing with Wells Fargo

While Wells Fargo has many offerings, the biggest drawback is that they often involve overlapping divisions within the firm. This can make it complicated to solve problems that arise. Additionally, the many potential add-on business services each have their own fees, so it’s important to know exactly what you need and what you’re willing to pay for it.

How to Apply With Wells Fargo

To establish a 401(k) through Wells Fargo, visit their website, call their toll-free 800 number, or find a local financial advisor who works on Wells Fargo’s platform. A local advisor can help you implement your plan and assist with any future problems. You’ll get access to the same resources and technology, with costs remaining the same if you’re careful not to let your advisor add additional fees.

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Another Great Full-Service 401(k) Provider: Merrill Edge

Merrill Edge is on online brokerage unit of Merrill Lynch, which has been wholly-owned by Bank of America (BoA) since 2009. Merrill trails Wells Fargo largely because of uncertainty resulting from its recent restructurings. However, Merrill Edge is still a great full-service 401(k) provider for small business owners, especially those that need or want additional banking services.

What Merrill Edge Offers

Through Merrill Edge, small business owners can get access to all BoA services and resources including business banking, lending, and wealth management. As a standalone unit, Merrill Edge offers clients an easy, cost-effective 401(k) option that provides ample investment options, streamlined service, and a straightforward fee structure.

Investment Options

Like Wells Fargo, Merrill Edge offers investors a host of investment options including:

• Mutual funds – Like Wells Fargo and other providers, Merrill typically structures 401(k)s with an array of mutual fund investment options for participants. Merrill Edge offers mutual funds from Merrill Lynch and also other providers.
• ETFs – As with other providers, 401(k)s through Merrill Edge with brokerage options allow for investing in ETFs that trade like stocks. You can access ETFs from Merrill Lynch as well as other providers.
• Stocks – If given a brokerage option within a 401(k), participants can actively invest in individual stocks
• Bonds – Some investors can also buy and sell individual debt issues in their 401(k)
• Target Date Funds – Merrill Edge doesn’t have its own target date funds, but offers funds from Merrill Lynch and other providers designed to automatically adjust the portfolio balance as a targeted retirement date draws near

Setup & Plan Administration

While Bank of America and Merrill Edge provided a number of different financial services, Merrill Edge is predominantly a discount brokerage arm and trading platform. As a 401(k) provider, Merrill seamless handles many services including:

• Plan administration – Merrill can administer the plan, conduct compliance testing, and help you bring your 401(k) plan back in compliance if it fails any nondiscrimination tests
• Recordkeeping – As part of 401(k) plan administration, Merrill can setup the recordkeeping system required for all plans
• Trading – Merrill has its own trading platform that your employees can use to make changes in their portfolio
• Account reporting – Merrill provides statements to 401(k) account holders and assists with required filings for your plan

While Merrill is not a payroll provider, it does make it easy to coordinate contributions to your plan by setting up automatic contributions for employees, plus cash sweeps for employer matching and any profit-sharing.

Customer Service

While Merrill Edge is predominantly online, its parent companies have offices around the world. Merrill Lynch offices and Bank of America (BoA) branches are in most communities across the country. You can use a dedicated representatives from one of these offices to resolve any issues and provide individual guidance, in addition to numerous other financial services.

Specific additional services include the following:

Merrill Edge 401(k) Costs

While not the cheapest 401(k) company, Merrill Edge is relatively cost-effective. Even more significantly, they are easily one of the most straight-forward providers in terms of cost. All the costs of a 401(k) through Merrill Edge are available through their website and provided in an in-depth proposal for prospective clients.

The typical costs for a Merrill Edge 401(k) include:

• Setup Fees ($100-$390) – Setup fees are based on number of employees and paid by the employer. This fee rises as the number of employees increases.
• Monthly Administration Fee ($20-$160) – Administration fees are also paid by the employer and based on the number of employees. As the number of employees rises, administrative costs will rise, though fees per participant will fall.
• Investment Fiduciary Fee (0.07% annually) – Fiduciary fees are paid by employees and based on the amount of assets in their account. As employees invest more in their account, their fiduciary fee will increase.
• Participant Service Fees (0.20% annually) – Participant fees are also paid by employees and based on the amount of assets in their account. The more they invest, the higher their service fee.
• Account Servicing Fee (0.25% annually) – Account fees are also paid annually by employees and increase as the size of their account rises.
• Recordkeeping Fee ($3 monthly per participant) – Recordkeeping fees are a flat, monthly amount paid by each plan participant. The total recordkeeping fee charged will rise as the number of participants increases, but the fee per employee will not change.
• Mutual Fund Expense Ratio (0.03%-2% annually) – Whether you use Merrill funds or outsize independent options in your 401(k), mutual funds will include annual expense ratios that are paid automatically by each employee. Beware of funds that charge more than 1.5% annually. As you invest more in a fund, the amount charged by the fund to cover its expenses will increase.

What’s Missing With Merrill Edge

As a business unit, Merrill Edge is focused predominantly on discount brokerage services. For almost any add-on service or for individual customer assistance, you’d need to work with additional units within Bank of America. There are many products and services available, but it can be difficult to piece them all together properly across multiple divisions. Additionally, several lines of business are commission-driven, so be careful not to buy expensive products or services that you don’t need.

How to Apply With Merrill Edge

To set up a 401(k) with Merrill, visit their website to review information and request a proposal online. The process takes less than 10 minutes to complete. Once you receive your proposal, Merrill makes it easy to purchase a plan and start contributing.

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Easiest to Use 401(k) Low-Cost Provider: Human Interest

Human Interest is a relatively new Silicon Valley start-up that has proven to be a real disruptor in the 401(k) space. The business was founded on a belief that many 401(k) companies charge excessive or hidden fees. Human Interest is an investment platform that can administer your 401(k) plan, and is great for small business owners willing to use an “online” provider for ease of use in order to save time and money.

What Human Interest Offers

Compared to other 401(k) companies, Human Interest is extremely low-cost. This is partially due to their sales model, which is focused on marketing directly to small business owners rather than through financial advisors. While they don’t offer payroll services in-house, they work well with most systems and provide a core group of services very efficiently.

Investment Options

Unlike some other providers, Human Interest provides more limited investment options. Still the funds they offer are typically the most popular types of investment vehicles for retirement accounts. The investment options they offer include:

• Mutual funds – Human Interest provides 401(k) participants with an array of well-diversified mutual funds to choose from, offered by reputable companies.
• Target date funds – 401(k) participants can also invest in funds that are structured specifically for shifting debt-to-equity ratios as investors move closer to retirement. While potentially beneficial, target date funds can involve additional fees. Vanguard offers many of these funds and you can access them through Human Interest.

Setup & Plan Administration

Human Interest has a core group of services that they provide very efficiently. For other items like payroll services, they work very well with any outside providers that a small business relies on. The primary 401(k) services offered by Human Interest include:

• Plan Design and Administration – Human Interest will help you design a plan that meets your specific needs, implement and administer the plan
• Recordkeeping – The company will handle recordkeeping for your 401(k), included with administration services
• Trade Processing – 401(k) clients are able to trade a limited number of securities through their trading platform
• Guidance on Investment Options – Human Interest will help individual employees with selecting investment options as necessary
• Financial Literacy Courses and Employee Resources – In addition to helping employees pick investments, Human Interest provides resources for 401(k) participants to learn more about saving and investing

Customer Service

As a younger company, Human Interest is almost entirely online. There are no offices around the country for clients to get guidance, nor is there the menu of additional services that many other providers offer.

However, each 401(k) client gets a dedicated account manager, and the company works with other types of providers to make administration seamless for business owners and employees. They even provide support for 401(k) plan participants who want to borrow against their retirement assets.

Human Interest 401(k) Costs

Of all the providers surveyed, perhaps none was more upfront with the costs of their services. Human Interest provides a detailed list of their fees directly on their website, and is extremely cost-efficient in their offering.

The costs of a Human Interest 401(k) include:

• Administration and Recordkeeping ($120 per month + $4 per employee) – These fees will rise as you add employees, but the fee per participant does not change.
• Investment Advisory Fee (0.5% per year paid by employees) – As the amount each participant invests through the plan increases, their investment advisory fee will rise.

What’s Missing With Human Interest

While Human Interest is a great, low-cost alternative 401(k) provider, it does have its drawbacks. For one, it has no network of offices where clients can sit down with advisors for guidance. There are no banking or other brokerage services for small business owners.

Also, the company offers little flexibility with investment options, instead keeping limited employees to more general options with broad suitability. This gives investors little ability to focus investments in particular sectors or industries based on their own outlook or risk tolerance.

How to Apply With Human Interest

To implement a 401(k) through Human Interest, visit their website to get started. You can submit contact information in just a matter of seconds and a representative of the company will follow-up. You can also call their toll-free 800 number to provide the initial information required.

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Best 401(k) Provider for Mutual Funds: Vanguard

Vanguard is the largest mutual fund company in the world, managing more than $4.5 trillion. The company offers professionally-managed mutual funds and ETFs which can potentially be used within a 401(k) plan, depending on the design of the plan. Vanguard is the ideal provider of investment options for any 401(k). Typically, you can access Vanguard funds through many providers, and should be used in conjunction with a third-party administrator.

What Vanguard Offers

In the 401(k) space, Vanguard’s role is confined to pure money manager. They don’t do plan administration, payroll, or banking, but they are very highly-regarded as money managers and a great source of investment options for your 401(k) plan. Vanguard’s funds have many different focuses (domestic vs. international, stocks vs. bonds, aggressive vs. conservative), and they offer investors a good deal of diversification at an exceedingly low-cost.

Investment Options

Vanguard’s primary role in the 401(k) industry is providing well-managed investment options including:

• Mutual funds – Vanguard offers more than 100 mutual funds that are well-managed and among the most inexpensive in the industry. They are available to 401(k) participants through most plan administrators.
• ETFs – For those employers who structure a 401(k) to include a brokerage option, Vanguard also offers a line of ETFs that are also well-diversified and low-cost.
• Target Date Funds – Vanguard offers a wide array of funds that are designed to automatically adjust the underlying portfolio over time as a targeted retirement date draws closer. Unlike other providers that tend to layer fees for target date funds, Vanguard’s target funds are among the most the most cost-effective in the mutual fund industry.

Setup & Plan Administration

Vanguard offers relatively easy integration with banks or payroll service providers when used through an administrator platform. However, like most mutual fund companies, they still have substantial room for improvement when it comes to technology and seamless integration.

Customer Service

For retail investors, Vanguard’s customer service is pretty good. However, 401(k) plans typically hold Vanguard funds through an intermediary like a plan administrator. This means that Vanguard doesn’t coordinate customer service directly. Instead, customer service is typically handled by a 401(k) administrator.

Vanguard 401(k) Costs

Vanguard’s expenses in the 401(k) space are confined solely to fund charges. Most 401(k)s typically don’t use loaded funds, so they only pay fund expense ratios that average 0.12%. These fees increase as the amount invested rises and are automatically deducted from participant accounts. They can often be used to offset other expenses within a 401(k) plan, depending on the other providers you use.

What’s Missing With Vanguard

The biggest drawback with Vanguard is their direct customer service in the 401(k) space. Because small businesses work through an administrator or advisor to use Vanguard’s funds in a 401(k), investor access to fund managers is restricted, as is individual customer service. Vanguard also does not conduct plan administration or recordkeeping in-house, nor does it provide any add-on services for small businesses.

How to Apply With Vanguard

Vanguard doesn’t offer 401(k) plans directly to small businesses, so the best way to use Vanguard in a 401(k) is to work a plan administrator whose platform includes Vanguard funds. When designing your plan, make sure to include Vanguard investment options. For more information on the Vanguard’s funds that you may want to include, visit their website.

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Best Payroll Provider for Easy 401(k) Administration: Paychex

Paychex is an excellent, affordable provider of payroll and HR services. They also provide outsourced benefits solutions, business loans, and other services for small- and mid-size businesses. Paychex is a great provider for small business owners who want to outsource payroll processing to a company that can integrate well with 401(k) administrators and other providers.

What Paychex Offers

Paychex focuses primarily on payroll, though in the 401(k) arena they also provide critical recordkeeping services. Most importantly, however, Paychex offers seamless integration with 401(k) third-party administrators (TPAs), making the process of plan administration much easier for small business owners.

Investment Options

As a payroll provider, Paychex does not offer any investment options. Instead, its client firms are able to use any investment options available through the plan administrator they choose.

Setup & Plan Administration

Paychex is being highlighted here for the extreme ease in which they can coordinate with 401(k) plan administrators. This gives small business owners a great deal of flexibility to choose an administrator, trading platform, and investment options that are right for them. Paychex’s role in the process is confined, but effective and cost-efficient. For example, they’ll facilitate pre- or post-tax employee contributions as well as any employer match.

Customer Service

While Paychex is focused almost exclusively on payroll and HR solutions, there are more than 100 offices in parts of the country that small business owners can contact for assistance. The company does a great job of making it easy for business owners to work with 401(k) plan administrators to implement a plan and make contributions.

Paychex 401(k) Costs

Because Paychex does not provide plan administration or investment options, its costs are confined to payroll services, should you decide to use them. Their billing structure is based on the number of employees and pay periods per year, increases with the number of employees and/or number of annual periods. They have additional charges for processing employee W-2s and other tax forms, and you need to contact them directly for a free quote.

What’s Missing With Paychex

Though a reliable payroll provider, Paychex plays a very narrow role as a 401(k) company. It does conduct recordkeeping, but not handle plan administration or trading – its role is confined to payroll processing. Still, the company offers flexibility with providers of other services and investment options that are used within a 401(k) plan.

How to Apply With Paychex

To use Paychex for payroll and recordkeeping services in connection with a 401(k), start off by visiting their website, calling a representative, or going to a local office. Request a quote for your specific business, and get started on their platform if it seems right for you.

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Another Full-Service 401(k) Provider to Consider: Fidelity

Fidelity is a diversified financial services company offering mutual funds, securities brokerage, business and personal banking including credit cards and business loans. Fidelity won’t beat some other providers listed here, but may be competitive for some 401(k)s in some cases and is a good option, especially if you already have a relationship with them.

What Fidelity Offers

Like Wells Fargo and Merrill Edge, with Fidelity, small business owners can get access to 401(k) plan administration and recordkeeping services, a full trading platform, and investment advisory services, plus personal and business banking. Many of these services come from different business units, but can all be provided by Fidelity as a full-service firm.

Investment Options

Fidelity makes an array of in-house and independent investment options available to 401(k) clients including:

• Mutual funds – In addition to its own line of mutual funds, Fidelity also offers 401(k) participants access to funds from other providers through its trading platform.
• ETFs – If a 401(k) is established with a brokerage option, participants can trade in ETFs, both from Fidelity and other providers.
• Stocks – Employees can actively buy individual shares in companies, if their plan includes a brokerage option.
• Bonds – Plan participants in certain plans can also trade in individual debt issues from companies and countries.
• Target Date Funds – Fidelity offers a wide array of target date funds through its Freedom Funds line, with targeted retirement dates in 5-year increments ranging from 2005 to 2060. The funds automatically adjust as the targeted retirement date gets closer.

Setup & Plan Administration

As a full-service financial firm, Fidelity offers a whole host of different financial services. In addition to its line of mutual funds, trading platform, and banking services, Fidelity also offers a number of services specific to 401(k)s including:

• Plan administration – Fidelity helps in plan design and implementation, compliance testing, and Form 5500 preparation and filing
• Recordkeeping – Fidelity can serve as a recordkeeper required for 401(k) plans
• Trading – 401(k) plan participants can select investment options and trade securities through Fidelity’s trading platform
• Account reporting – Fidelity takes care not only of plan reporting for the IRS, but also reporting plan and account changes to plan participants

Customer Service

As a privately-owned company, Fidelity emphasizes customer service. Naturally, as a large, national brand, they sometimes come up short. Still, they have offices in a number of communities around the country, where clients can go to get individual assistance or work with a dedicated advisor for one-on-one guidance.

Specific additional services that Fidelity offers include:

• Personal and Business Banking – In addition to checking and savings accounts, Fidelity offers CDs and credit cards
• Securities Brokerage – Perhaps Fidelity’s biggest service is helping clients to trade in securities
• Investment Advisory Services – For clients who want help selecting an investment strategy or specific services, Fidelity can provide more in-depth investment advice
• Payroll processing – Though typically better for larger companies, Fidelity even offers payroll services to businesses that can integrate fully with health and retirement benefits

Fidelity 401(k) Costs

The typical costs for even a basic Fidelity 401(k) will include:

• Plan administration – Fidelity does not make fee information available publicly, but bases administration fees on number of plan participants and plan assets. These fees tend to rise as the number of plan assets and/or participants increase. However, company owners should never pay more than 1.5%-2% for plan administration.
• Recordkeeping – Recordkeeping is often included with plan administration, but Fidelity is also said to provide standalone recordkeeping services. The fees for this service are allegedly based on number of participants and plan assets, but are typically between 0.4%-1%. Recordkeeping costs also tend to rise with the number of plan assets and/or participants.
• Mutual fund expense ratios – Most 401(k)s provide participants with a selection of mutual funds to invest in. While these funds typically don’t charge loads, they all include expense ratios that help to cover trading and management costs. Expense ratios should range between 0.3%-1.5%. As participants invest in a given fund, the amount that they pay to cover fund expenses will increase.

What’s Missing With Fidelity

The biggest thing missing with Fidelity is more detailed information on costs. More than many other providers, fee information is a closely-held secret with Fidelity. Before contracting with Fidelity as a 401(k) provider, make sure to carefully review proposed costs and fine print.

How to Apply With Fidelity

To set up a 401(k) with Fidelity, visit their website and request a quote. They will request additional information about your company, number of employees, plan size, and desired services. You can also take steps to find a dedicated rep to help you through the process.

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List of 401(k) Providers

Alternative Options to a 401(k)

If you aren’t sure a 401(k) is right for you, you may want to consider several other types of accounts including SEP or SIMPLE IRAs. Each has their own benefits, but as IRAs they are far cheaper and easier to implement and maintain than 401(k) plans.

SEP IRAs

SEP IRAs can be ideal alternatives if you’re self-employed or own a small business with less than 3-5 employees. If you make more than $75,000 per year, a SEP can be especially advantageous because you can contribute up to 25% of income or $56,000 without the expense of a 401(k).

The key difference with SEP IRAs is that employers are required to fund all contributions for themselves as well as their employees. There are no employee salary deferrals or matching contributions. For businesses with more than 3-5 employees, this can often be more expensive than a 401(k).

SIMPLE IRAs

A SIMPLE IRA is literally more simple than a 401(k). It has even been called the “poor man’s 401(k)” because it offers many of the same benefits for small businesses with a few employees, without the expense of administering a 401(k).

Like a 401(k), SIMPLE IRA contributions are comprised of employee deferrals and matching contributions. However, the contribution limits are lower for a SIMPLE IRA and employer matching contributions have to follow strict guidelines.

Bottom Line

If you’ve decided to structure a 401(k) for your business, be sure to consider certain factors when choosing providers. Items other than cost are important, including ease of integration, customer service, and additional services offered. 401(k) companies come in all shapes and sizes, and provide very different services to small businesses.