FitSmallBusiness
  • HR
  • Retail
  • Sales
  • Marketing
  • Accounting
  • Real Estate
  • More Categories
    • Starting a Business
    • Banking
    • Credit Cards
    • Financing
    • Insights and Trends
    • Insurance
    • Office Technology
    • Online Business
    • Taxes
    • Restaurants
  • BE A PARTNER
  • WORK AT FSB
  • About
  • HR
  • Retail
  • Sales
  • Marketing
  • Accounting
  • Real Estate
  • More Categories
    • Starting a Business
    • Banking
    • Credit Cards
    • Financing
    • Insights and Trends
    • Insurance
    • Office Technology
    • Online Business
    • Taxes
    • Restaurants
Corey McCraw

Corey McCraw

Content Producer, Office Technology

Find Corey on

Education & Credentials:

  • Bachelor’s degree in Communications from the University of Massachusetts
  • About
  • Latest Posts

Expertise:

  • Voice over internet protocol (VoIP)
  • Unified communications as a service (UCaaS)
  • Contact center as a service (CCaaS)
  • Communications platform as a service (CPaaS)
  • Software reviews & buyers guides
  • Team collaboration software

Highlights

  • Featured content in GetVoIP and the Mio Dispatch

Experience:

Corey is an expert in the voice-over-internet-protocol (VoIP) world having written about the subject for five years. A former tech writer and reporter for GetVoIP, Corey also has expanded expertise in unified communications as a service (UCaaS) technology and contact center as a service (CPaaS) platforms.

Featured in:

The Vanilla Soft logo.
The Mio Dispatch logo.
The GetVoIP logo.
The TeleCloud logo.
Posts Reviewed by Corey
Conceptual graphic of Interactive Voice Response application services.

August 29, 2023

15 IVR Design Best Practices & Tips: How to Optimize Your Menus

Using of virtual background in video meetings.

August 24, 2023

How to Use a Virtual Background With Zoom & Other Providers

A hand answered a call on a red telephone.

August 23, 2023

How to Calculate Call Abandonment Rate in 4 Steps (+ Calculator)

Telephone and fax machine

August 16, 2023

How to Use VoIP Fax: Step-by-step Guide & Benefits

« Previous 1 … 28 29 30 31 32 … 53 Next »

Discover more resources
for your business

Education & Credentials

  • Bachelor’s degree in Communications from the University of Massachusetts
Fit Small Business

Facebook Instagram Pinterest LinkedIn YouTube

Company

  • About Us
  • Editorial Policy
  • Careers

Partners

  • Work With Us

Contact Us

[email protected]

Facebook Instagram Pinterest LinkedIn YouTube

© Fit Small Business 2026

California Privacy Rights | Privacy | Terms | Sitemap

Join Fit Small Business

Sign up to receive more well-researched small business articles and topics in your inbox, personalized for you. Select the newsletters you’re interested in below.

Please select at least one newsletter.