FitSmallBusiness
Sam Dadofalza

Sam Dadofalza

Staff Writer, Office Technology

Education & Credentials:

  • BA Communication Arts, Major in Writing, University of the Philippines Los Baños

Expertise:

  • Voice over internet protocol (VoIP)
  • Unified communications as a service (UCaaS)
  • Communications platform as a service (CPaaS)
  • Contact center systems

Highlights

  • Marketing professional for 8+ years

Experience:

Sam is an office tech writer at Fit Small Business, covering various topics including virtual phone systems, contact center platforms, and unified communications tools.

Posts Written by Sam
A person responds to an incoming call from an unknown number, potentially involving a call center scam, fraudulent scheme, or a stranger with a deceitful intent. This scenario illustrates concepts of scam, fraud, and phishing through the use of a mobile phone or smartphone

April 22, 2024

What Is Call Center Fraud and How to Prevent It

Woman with a virtual reality headset.

April 12, 2024

20 Fun Virtual Breakout Room Ideas for Small Businesses

Microsoft Project logo

March 26, 2024

Microsoft Project Review: Features, Pricing & Alternatives

A guy holding a mobile phone.

March 22, 2024

Call Logging: Definition, Benefits to Small Businesses & Free Templates

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Education & Credentials

  • BA Communication Arts, Major in Writing, University of the Philippines Los Baños