FitSmallBusiness
Sam Dadofalza

Sam Dadofalza

Staff Writer, Office Technology

Education & Credentials:

  • BA Communication Arts, Major in Writing, University of the Philippines Los Baños

Expertise:

  • Voice over internet protocol (VoIP)
  • Unified communications as a service (UCaaS)
  • Communications platform as a service (CPaaS)
  • Contact center systems

Highlights

  • Marketing professional for 8+ years

Experience:

Sam is an office tech writer at Fit Small Business, covering various topics including virtual phone systems, contact center platforms, and unified communications tools.

Posts Written by Sam
group of people having a discussions

April 30, 2024

7 Best Project Management Software for Small Businesses

A person responds to an incoming call from an unknown number, potentially involving a call center scam, fraudulent scheme, or a stranger with a deceitful intent. This scenario illustrates concepts of scam, fraud, and phishing through the use of a mobile phone or smartphone

April 22, 2024

What Is Call Center Fraud and How to Prevent It

Woman with a virtual reality headset.

April 12, 2024

20 Fun Virtual Breakout Room Ideas for Small Businesses

Microsoft Project logo

March 26, 2024

Microsoft Project Review: Features, Pricing & Alternatives

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Education & Credentials

  • BA Communication Arts, Major in Writing, University of the Philippines Los Baños