FitSmallBusiness
Sam Dadofalza

Sam Dadofalza

Staff Writer, Office Technology

Education & Credentials:

  • BA Communication Arts, Major in Writing, University of the Philippines Los Baños

Expertise:

  • Voice over internet protocol (VoIP)
  • Unified communications as a service (UCaaS)
  • Communications platform as a service (CPaaS)
  • Contact center systems

Highlights

  • Marketing professional for 8+ years

Experience:

Sam is an office tech writer at Fit Small Business, covering various topics including virtual phone systems, contact center platforms, and unified communications tools.

Posts Written by Sam
IVR concept cell blurred background 3d illustration.

April 13, 2023

IVR Containment Rate: Definition & How to Improve It

Concept image of Business Acronym AHT Average Handling Time written over road marking yellow paint line.

April 13, 2023

10 Proven Ways to Improve Average Handle Time (AHT)

Man in suit writing on a glass wall that has the text Compliance written on it along with other icons.

April 3, 2023

10 Types of Compliance for Business Communication Security

VoIP telephone icon on a businessman's hand.

March 30, 2023

9 Vonage Alternatives & Competitors

1 … 18 19 20 21 22 23

Discover more resources
for your business

Education & Credentials

  • BA Communication Arts, Major in Writing, University of the Philippines Los Baños