Checkr Review: Pricing, Features & Alternatives | Fit Small Business

Checkr Review: Pricing, Features & Alternatives

Checkr is a background check provider that provides fast and simple compliance screenings for global enterprises, startups, and SMBs using artificial intelligence (AI) and machine learning. Its basic plan starts at $29.99/check, with add-ons such as criminal record checks, employment history verification, and drug screening available. With a 4.79 out of 5, Checkr earned the…

Written By
Genevieve Que
Genevieve Que
Jan 17, 2024
8 minute read

Checkr is a background check provider that provides fast and simple compliance screenings for global enterprises, startups, and SMBs using artificial intelligence (AI) and machine learning. Its basic plan starts at $29.99/check, with add-ons such as criminal record checks, employment history verification, and drug screening available.

With a 4.79 out of 5, Checkr earned the top spot in our guide to the best background check companies because of its reasonable pricing and robust functionalities. It offers international screenings in more than 200 countries and reports accessible to both employers and applicants.

Checkr Overview

  • Businesses hiring internationally: Checkr has a global screening suite and conducts educational, criminal, and employment verification of people in more than 200 countries.
  • Organizations looking for locality-based compliance checks: Checkr offers compliance checks tailored to specific industries and locations. For example, compliance solutions for the healthcare industry include checks for sanctions and exclusions, which are required by the Office of Inspector General (OIG) in the US.
  • Businesses that are bulk-hiring: Checkr offers batch processing for criminal background checks, allowing businesses to submit large volumes of checks simultaneously and receive results quickly.
  • Businesses needing an efficient hiring and screening tool: Checkr has machine learning and AI features that automates the screening and hiring process. This makes organizations find the right candidates more quickly and efficiently.

Top Checkr Alternatives Compared


Best ForStarter Monthly FeesOur Reviews
Checkr logoBusinesses hiring internationally$29.99/check 
Visit Checkr
TransUnion Shareable logo.Businesses looking for a cheaper alternative$25/checkRead our ShareAble for Hires Review
Visit ShareAble for Hires
Trusted Employees LogoCompanies looking for industry-specific background checks$29.95/screeningNo Review Yet
Visit Trusted Employees
Backgroundchecks.com logoBusinesses looking for an instant background check$33.15/checkRead our backgroundchecks.com Review
Visit Backgroundchecks.com

For some practical tips on hiring the right employees, read our article on how to hire employees.

Checkr Deciding Factors

Supported Business TypesBusinesses conducting bulk background checks
Pricing
  • Basic: $29.99/check
  • Essential: $54.99/check
  • Professional: $79.99/check
International Background Checks
  • International Basic: starts at $32/check
  • International Professional: starts at $102/check
  • International Professional Plus: starts at $124/check
Paid Add-ons
  • Federal Criminal Record Search: $10/check
  • MVR: $9.50/check
  • Education Verification: $12.50/check
  • Current Employment Verification: $12.50/check
  • Professional License Verification: $12/check
Standout Features
  • International screenings
  • Onsite drug testing
  • Can run bulk background checks
Ease of UseCheckr has both a desktop and mobile version which allows candidates to input their information wherever they are
Customer SupportEmail, help desk, FAQs, forum, knowledge base, phone support
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Checkr Pricing

5 / 5

Checkr received a perfect score in this criterion because its starting price is less than $30. It also does not require any setup fees and has transparent pricing. Below is a comparison of each Checkr plan as well as the add-ons it provides:


BasicEssentialProfessional
Starts at$29.99 / check$54.99 / check$79.99 / check
SSN Trace
Sex Offender Registry
Global Watchlist Records
National Criminal Records
Unlimited County Criminal Search
Education Verification
Employment Verification

Checkr Background Check Features

4.38 / 5

Background checks ensure that you are getting the right types of employees—and Checkr’s screening process does not disappoint. It received a 4.38 out of 5 rating because it offers additional niche background checks, has international, national, and local searches, and provides robust employee screening options. However, the occasional delays in the results prevented it from having a perfect score.

A screenshot of Checkr's customer dashboard.

Checkr customer dashboard allows employers to manage applicant information easily. (Source: Checkr)

Below are some of the background check services that Checkr offers. Note that these are add-ons to the primary packages Checkr offers.

  • Criminal Background Check: Checkr searches county, state, and federal courts to check whether the applicant has a criminal record within the last seven years before the job application.
  • Professional License Checks: This service allows employers to verify the eligibility of a candidate’s professional credentials, especially in regulated or highly specialized industries.
  • Civil Screenings: Checkr searches both county and federal court records to check whether their candidate has been named a plaintiff or defendant in a lawsuit.
  • Drug Testing: Checkr has added onsite drug testing, allowing employers to get an immediate result. This Checkr feature is especially helpful if the candidate lives in an area with low clinic availability. It’s also useful when deciding to hire someone on the spot.
  • Healthcare Sanctions: Checkr uses Fraud Abuse Control Information System (FACIS) levels 1 and 3 when verifying a person in the healthcare field. The verification ensures that the medical practitioner has no record of adverse actions.
  • International Background Checks: This feature includes verification of a person’s criminal record, educational and professional licenses, driving records, and many more. Checkr recently added live online verification of candidates who reside in Wales and England, as well as MVR checks in Canada.

Checkr Compliance Features

5 / 5

Checkr received a perfect score for compliance because of the safety measures it placed in each of its verification processes. It automates the process to lessen the error of manual work and allows employers to approve eligible candidates automatically.

Checkr uses advanced algorithms and machine learning to provide estimated completion times for background check reports. It considers factors such as the type of background check being conducted, the sources of information being used, and the current workload of the Checkr team. The algorithm is also designed to learn from historical data to improve its accuracy over time. However, the accuracy of these predictions can vary depending on various factors.

Checkr helps organizations comply with the Ban the Box laws by providing them with tools to remove questions related to criminal history on job applications.

The matrix uses a set of predetermined criteria to analyze an individual’s criminal record and determine whether they pose a risk to the organization.

The positive adjudication matrix evaluates several factors, including the type and severity of the offense, the time elapsed since the offense, and the number of offenses. Based on these factors, Checkr assigns a score to the candidate that reflects their level of risk to the organization.

The positive adjudication matrix determines an individual’s eligibility for access to classified information. (Source: Checkr)

This is sent to an organization before it takes adverse action against a job applicant or current employee based on the results of a background check. Adverse action can include denying employment or terminating employment.

The pre-adverse action notice includes a copy of the background check report, a summary of the individual’s rights under the Fair Credit Reporting Act (FCRA), and instructions for the recipient to take further action. The notice is intended to allow the recipient to review the information in the report and provide an opportunity for the individual to dispute any inaccuracies.

A sample of Checkr's pre-adverse action notice.

A pre-adverse action notice is to provide the individual with an opportunity to review and dispute any inaccuracies or incomplete information in its background report. (Source: Checkr)

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Checkr Reporting

5 / 5

Checkr gets another perfect score in its reporting capabilities because it puts into account local, federal, and state laws. This ensures that all background check reports are aligned with FCRA and other regulatory requirements. It only includes information in its reports that is allowed by law and excludes prohibited information. This helps organizations make informed decisions about hiring and ensures that they comply with legal requirements.

Checkr Ease of Use

4.63 / 5

Checkr got a 4.63 out 5 rating on ease of use—it would have gotten a perfect score had it offered live chat support. However, it has phone support and an extensive knowledge base. It also has an intuitive user interface that is easy to navigate, even for users who are not tech-savvy. The platform is well-organized, with clear menus and instructions, making it easy for users to find what they need.

Overall, Checkr’s ease of use is a significant advantage for organizations that must manage their background check process efficiently and effectively. The platform is user-friendly, customizable, and supported by a responsive customer support team, making it a great choice for organizations of all sizes and industries.

Checkr User Reviews—Popularity

5 / 5

We checked top third-party review websites like G2 and Capterra, and Checkr.com reviews are largely positive. Also, reviewers using Checkr’s general background check service are satisfied, citing only minor issues.

Most positive reviews about Checkr include its ease of use, simple design, and international checks. Those who left negative reviews dislike the occasional delay in results and that they don’t receive any notifications when a candidate responds to the invite.

How We Evaluated Checkr

We looked at Checkr’s general background check functionality, reporting capabilities, and compliance features. Providers that offer special screenings like drug testing and international checks received a higher score. We also considered popularity, ease of use, and pricing in the evaluation process. Click through each tab to look at the details of our evaluation:

Methodology weights
Pricing 15%
Background Check Features 25%
Compliance Features 20%
Ease of Use 15%
Popularity 10%
Reporting 15%

We looked at pricing and gave higher points for providers with plans starting at less than $30 per search and those with transparent pricing. Providers with no setup or membership fees also score; higher in our evaluation.

In our evaluation, we looked at providers with fast turnaround times, robust employee screening options, and niche background check services (such as motor vehicle records, drug screening, credit checks, and licensure checks). Extra points were also given to providers with communication tools for both applicants and employers

FCRA compliance means a provider must perform background checks that are transparent, accurate, and fair to applicants. This means getting the applicants’ consent before the screening tests, allowing candidates to dispute inaccuracies in reports, and providing tools for handling pre-adverse and adverse action notices.

For this criterion, we gave points to providers that allow easy tracking of a background check status for both applicants and employers. To get a perfect score in this criterion, a platform should be easy to use and mobile-friendly, allow integration with HR software, offer bulk ordering tools, and have live support via chat and phone.

We gave higher points for companies that have more than 100 user reviews, without complaints of report inaccuracies, and more than 4.5 out of 5 scores on review sites (like G2 and Capterra).

In our evaluation, we gave points to providers that offer FCRA-compliant reports and allow both employers and candidates to access their background check reports online.

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Checkr Frequently Asked Questions (FAQs)

Chekr has a Privacy Shield certification, which means that it has met all the requirements set by the US Department of Commerce.

Checkr has the capacity to conduct background checks in more than 200 countries. It also has a database of global watchlist and criminal record checks.

Yes. Checkr uses machine learning and algorithmic matching for its background checks. Within a short period of time, it can sort and assign records to candidates. It also has a team that performs quality checks to identify and correct any errors to the report, if any.

Checkr uses the highest encryption technology to transfer and store its data. It also complies with several certified security standards, including SOC 2 Type II and ISO/IEC 270012013.

Bottom Line

Checkr’s platform is designed to automate many background check processes, such as order placement, candidate communication, and report delivery. This reduces the time and effort required to manage the background check process, making it more efficient and streamlined.

Visit Checkr

Genevieve Que

Genevieve has more than 13 years of writing experience, working with different clients in various industries. Genevieve also worked as an HR Head of a local manufacturing company, and has helped small businesses set up their business and HR processes.

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