backgroundchecks.com Review: Pricing & Features | Fit Small Business

backgroundchecks.com Review: Pricing & Features

Those looking for easily available background check services online can use backgroundchecks.com. It offers a wide range of background screening services—from basic checks, like criminal records, to more specific ones, like drug tests and credit reports. On top of that, businesses can get robust support throughout the screening process. Its basic plan starts at $36.47/check….

Feb 2, 2024
7 minute read

Those looking for easily available background check services online can use backgroundchecks.com. It offers a wide range of background screening services—from basic checks, like criminal records, to more specific ones, like drug tests and credit reports. On top of that, businesses can get robust support throughout the screening process. Its basic plan starts at $36.47/check.

In our evaluation of the best background check services, the company received a rating of 4.11 out of 5. Aside from its robust compliance and reporting functionalities, backgroundchecks.com offers custom screening.

backgroundchecks.com Overview

Overall Score: 4.11 / 5

RATING CRITERIAPricing
3.25 out of 5
Background Check Functionality
4.75 out of 5
Compliance Features
5.00 out of 5
Reporting
5.00 out of 5
Ease of Use
4.00 out of 5
Popularity
0.88 out of 5

Pros

  • A+ rating on BBB
  • Offers instant results
  • Easy to use
  • Offers custom screening bundles

Cons

  • Pricier than its competitors
  • Has third-party fees
  • Has a setup fee
  • No refund policy on empty reports




Visit backgroundchecks.com

backgroundchecks.com Is Best For

  • Businesses that hire temporary or seasonal employees: When hiring temporary employees, time is of the essence. Thus, it would help to have a screening tool that gives results within 24 hours. The basic packages offered by backgroundchecks.com provide instant results and include SSN validation, criminal checks, and sex offender registry searches.
  • Businesses that need custom screenings: It offers companies custom screening packages. By answering a few questions, backgroundchecks.com tailors the types of background screening to the client’s needs. It also provides the turnaround time of the reports.
  • Organizations that conduct volume screenings: It offers customized pricing for bulk screenings—the more orders you place, the bigger discounts you get.
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backgroundchecks.com Is Not Ideal For

  • Organizations that want a more affordable option: backgroundchecks.com is not the cheapest service; thus, it is not for organizations that want a cheaper background check service and quick results. For companies looking for a more affordable option, you can check out ShareAble for Hires. Read more about its features in out ShareAble for Hires review.
  • Businesses that hire internationally: Unfortunately, backgroundchecks.com does not offer international screenings. If your company hires remote employees or has candidates from other countries, Checkr is a better option, as it provides this service. Find out in our in-depth Checkr review.
  • Businesses that need on-site drug testing: Those looking for on-site drug testing services won’t find it with backgroundchecks.com. If this is important for you, you might find Trusted Employees an ideal choice because it has this option.

How backgroundchecks.com Compare With Top Alternatives


Best ForStarts AtOur Review
Backgroundchecks.com logoBusinesses looking for custom background checks$36.47/search 
Visit backgroundchecks.com
ShareAble for Hires logo.Businesses that need occasional background checks$25/checkRead Our ShareAble for Hires Review
Visit ShareAbles for Hires
Checkr logo.Businesses that are bulk hiring$29.99/checkRead Our Checkr Review
Visit Checkr
Trusted Employees logo.Businesses that need industry-specific screening$29.95/checkNo Review Yet

Visit Trusted Employees

backgroundchecks.com Pricing

3.25 / 5

We gave backgroundchecks.com a 3.25 rating out of 5 in pricing because its basic plan is pricier than those of the other screening companies we evaluated. It also did not include the price or inform users how much the discount is for bulk background checks. Furthermore, the backgroundchecks.com pricing matrix includes a one-time registration fee and other extra fees for third-party information, such as county court fees and employer clearinghouse fees.


Instant CriminalInstant Criminal + Local CountyInstant Criminal + Multiple Counties
Starts at$36.47/check$54.95/check$76.95/check
Criminal Record
Sex Offender Registry
SSN Validation
County Search Level1 countyMultiple counties
Speed of ResultsInstant1–3 days*1–3 days*
*Instant Criminal + Local County and Multiple Counties are more thorough background checks. Because the provider also has to go through records from all US county courts, most of which require an in-person visit to the courthouse, the results may take longer.
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Custom Search Packages

If the background check you want to use isn’t in the packages backgroundchecks.com offers, it allows users to build their own package of checks, searches, and verifications at a discounted price. This option is ideal for businesses with bulk hiring that only need specific screenings.

backgroundchecks.com Background Check Functionality

4.75 / 5

This provider received a 4.75 score out of 5 in this criterion because it offers industry-specific, custom search packages and individual reports, aside from the basic screening services. It also has an instant result option and multicounty searches.

A screenshot of backgroundchecks.com's search dashboard.

backgroundchecks.com gives users control over what information to share.
(Source: backgroundchecks.com)

Industry-specific Search Packages

It combines different relevant screenings for each industry—i.e., staffing, retail, transportation, construction, manufacturing, and volunteer organization—and bundles them together. Businesses click on the industry they belong to and are given the screenings they can use, avoiding the need to manually select each background check service.

This service is for organizations that require a high degree of confidence from their applicants. It includes checking federal records to see if the DEA, FBI, or ATF have prosecuted the applicant.

Verification of Credentials

This service includes checking the applicant’s employment history, professional licenses, and credentials. Organizations can verify whether the applicant presented the proper credentials through this process.

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backgroundchecks.com Compliance Features

5 / 5

Its comprehensive learning resource and robust compliance tools gave backgroundchecks.com a perfect score in this criterion. Below are some of the tools it uses to ensure the screening process complies with FRCA (Fair Credit Reporting Act) and other federal, state, and local legislative requirements:

  • Customizable pre-adverse and adverse notices, which allow users to change the notification timelines
  • Learning resource that guides employers on how to conduct compliant screenings and verifications
  • Self-service portals where applicants can input their own information
  • Disclosure forms, pre-adverse and adverse action tools, and authorization forms
  • Compliance and regulation updates

backgroundchecks.com Reporting

5 / 5

The provider also got a perfect score in its reporting capability because of its compliance with the FCRA guidelines, ensuring job seekers that their consumer privacy and reputation are protected. Besides that, employers and candidates can access the reports online anywhere. On the other hand, employers are required to verify their accounts first before they receive a report.

backgroundchecks.com Ease of Use

4 / 5

The website has an extensive and comprehensive FAQs resource that answers all questions regarding compliance, legal requirements, and how to use the website. These contributed to the 4-star rating it received in this criterion.

It also has a “Help Me Choose” option, which helps businesses find the right screening service by answering a few questions. It has live support via phone and chat, making it easier for users to resolve issues during the screening process.

This feature gives users the flexibility to choose the screenings they want.

The ‘Help Me Choose’ feature helps users find the right solution for their needs.

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backgroundchecks.com Reviews

0.88 / 5

We have checked popular third-party websites like G2 and Capterra, but we cannot find any reviews for backgroundchecks.com. However, we found less than 10 reviews on Consumers Advocate, where it got an overall 3.4 out of 5 rating.

How We Evaluated backgroundchecks.com

For this backgroundchecks.com review, we used six criteria to evaluate the best background check companies. Background check functionality, compliance, and reporting capabilities are the primary factors we looked for in the service. Pricing, ease of use, and user popularity are the secondary features we used to evaluate the providers. Check each tab for the detailed breakdown of each criterion:

Methodology weights
Pricing 15%
Background Check Functionality 25%
Compliance Features 20%
Reporting 15%
Ease of Use 15%
Popularity 10%

Providers that cost less than $30 got a higher rating in this area. We also gave extra scores to those that do not need a set-up fee and have transparent pricing.

We gave a high score to providers with fast result turnaround and offered specialized screening services, such as drug tests and MRV. We also gave extra scores to those that provide communication tools for applicants and employers.

Compliance with FCRA means the screenings are fair and accurate. Providers should allow the applicants to dispute any inaccuracies in the report. There should also be adverse and pre-adverse notices for the applicants.

In our evaluation, providers allowing employers and applicants access to the screening results scored high. They also earned extra points for FCRA-compliant reports.

This criterion gave high scores to providers with a mobile version, integrated with HR software, and can easily be tracked by applicants and employers.

Providers with over 100 reviews on popular third-party review websites like Capterra and G2 got a higher score.

backgroundchecks.com Frequently Asked Questions (FAQs)

Is backgroundchecks.com reliable?

Yes. It has received an A+ rating from the Better Business Bureau (BBB). It is also the founding member of the Professional Background Screening Association (PBSA).

What’s the fastest background check which can be done?

Social Security checks and identity verification are the fastest. Verification only takes a few minutes.

Can you conduct background checks without the person’s approval?

It is illegal to conduct a background check without someone’s permission. You need to get the person’s consent first before checking his/her records.

Bottom Line

Small to medium-sized businesses (SMBs) and large enterprises can use backgroundchecks.com for industry-specific and custom search packages. Users can choose the search package or individual screening report based on their needs. Overall, it is a good option for those who want a background check company that offers flexible services and results with a fast turnaround time.

Visit backgroundchecks.com

Genevieve Que

Genevieve has more than 13 years of writing experience, working with different clients in various industries. Genevieve also worked as an HR Head of a local manufacturing company, and has helped small businesses set up their business and HR processes.

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