Faithe J. Day, Ph.D.

Faithe J. Day, Ph.D., is a technology researcher, writer, and communications expert specializing in voice-over-internet protocol (VoIP), unified communications (UCaaS), office technology, collaboration tools, and workflow automation software. With more than a decade of experience studying human-computer interaction (HCI), she helps businesses understand the tools that power modern workplace collaboration and customer communication.
Faithe holds a Ph.D. in Communication Studies from the University of Michigan and has spent years researching how people interact with technology, communication platforms, and digital systems. Her professional experience spans education, research, publishing, and content development, giving her a unique perspective on the role technology plays in business communication, analytics, and team collaboration.
In addition to her work as a technology writer, Faithe has served as an Assistant Professor at the University of California, Santa Barbara, and has developed educational content on emerging technologies and digital platforms from algorithms to AI. Her work has been featured in major media outlets, academic publications, and news organizations, including MSNBC, Vox, and NPR.
At TechnologyAdvice, Faithe covers VoIP systems, unified communications platforms, office technology, cloud computing, data analytics, and business productivity tools. She combines rigorous research with practical analysis to help organizations evaluate technology solutions, improve communication workflows, and make informed software purchasing decisions.