Faithe J. Day, Ph.D.

When it comes to protecting sensitive information, choosing the best HIPAA-compliant cloud storage provider can make a big difference. Look for services that seamlessly integrate with your existing tools and include essential security features like audit logs and strong encryption. Also, consider advanced sharing options that allow you to lock files with passwords, receive notification…

As remote work has become the norm, video conferencing platforms like Zoom have transformed the way we meet and connect from a distance. Whether you’re leading a team brainstorming session or catching up with friends, video calls have become second nature for many of us. However, there is always more to learn about Zoom, as…

A virtual office gives your business a professional address, mail handling services, and access to office amenities without the cost of leasing a full-time workspace. Many virtual office providers also include live receptionist services, meeting room access, business phone numbers, and compliance support, making them a practical solution for remote teams, startups, consultants, and growing…

With the many platforms available for managing marketing campaigns, customer calls, and agent performance, it’s easy to accumulate more software and subscriptions than necessary. Therefore, every business owner can benefit from integrating tools and technologies that overlap or provide similar features. This is particularly applicable to voice-over-internet-protocol (VoIP) phones and customer relationship management (CRM) systems….

Microsoft has become synonymous with office technology, and many business owners have adopted the 365 Workspace plans for collaboration and Microsoft Teams for remote communication. However, businesses needing a phone system may benefit from exploring Microsoft Teams Phone. As a cloud-based solution, the Microsoft Teams Phone system lets you join calls from multiple devices while…

Zoom and Google Meet are popular video conferencing platforms with free workspace plans and collaborative features like screen sharing, meeting recording, and whiteboarding. In this Zoom vs Google Meet comparison, Zoom is ideal for businesses looking for extensive video meeting tools and integrations. On the other hand, Google Meet is a more practical choice, especially…

Slack is a team communication platform that provides businesses with centralized messaging, file sharing, and task management. Its virtual workspaces allow users to collaborate and share updates in real time. Based on our Slack review, it’s a good fit for businesses looking for extensive third-party integrations for team-based communications and remote collaboration. Its free plan…

Microsoft Teams is a collaboration app that allows video conferencing, team chat, and file sharing. While the business plans start at $4 per user (billed annually), there is also a free version with similar features. Microsoft Teams works best for remote and hybrid work, allowing teams to stay connected, access shared content, and keep up…

The best workflow automation software allows users to schedule tasks and generate actions with little to no technical expertise or reliance on a development team. Workflow automation tools support third-party integrations, facilitating smooth automation with popular project management and productivity apps. You can also use these tools to assign administrative roles, notify users of each…

Call center phone systems offer robust call management capabilities, including automatic call distribution (ACD), interactive voice response (IVR) systems, and call queues. They feature different outbound dialing modes, which improve agent performance. The best call center platforms also integrate with third-party applications and call center software at various price points to suit your business needs….

To help you find the right one, I ranked the top solutions based on price, waiting room tools, security features, user-friendliness for professionals and patients, and recording and storage capabilities. Based on my expert evaluation, these are the six best HIPAA video conferencing platforms available. Webex Meetings: Best overall HIPAA-compliant video conference software VSee: Best…

If you want to enhance your credibility and connect with customers, it’s vital to get a business phone number that gives you a professional means of communication. To acquire one, determine whether you need a local, toll-free, vanity, or international number. Then, choose your desired service provider and sign up for an account. Below, we’ll…