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Jillian Ilao

Jillian Ilao

Sales & Customer Service Expert

Education & Credentials:

  • Communications, University of Santo Tomas
  • About
  • Latest Posts

Expertise:

  • CRM
  • Sales Management
  • Customer Service
  • Technology
  • Business

Highlights

  • 10+ years writing
  • 5+ years content marketing

Experience:

Jill is a sales and customer service expert at Fit Small Business. Prior to joining the company, she has worked and produced marketing content for various small businesses and entrepreneurs from different markets, including Australia, the United Kingdom, the United States, and Singapore. She has extensive writing experience and has covered topics on business, lifestyle, finance, education, and technology.

Hobbies:

When she’s not writing, Jill spends her time reading, cycling, and traveling.

Monday.com logo as feature image.

March 20, 2023

monday.com Reviews: Features, Ratings, and Pros & Cons in 2023

CRM interface in mobile app

March 16, 2023

9 Best Mobile CRM Apps for 2023

CRM concept design with vector elements

March 16, 2023

Best CRM for Nonprofits: Top 7 Platforms (March 2023)

Trello website on laptop screen

March 15, 2023

9 Best Sales Goal Trackers for 2023

Man with eyeglasses creating a sales plan.

March 9, 2023

How to Create a Sales Plan in 10 Steps (+ Free Template)

Sales Funnel concept

March 8, 2023

What Is a Sales Funnel? A Small Business Guide

Analytical Report shown in laptop.

March 7, 2023

9 Free Sales Forecast Template Options for Small Business

Laptop sending multiple emails response to customers.

March 6, 2023

Top 15 Customer Service Response Templates (General, B2B & B2C)

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Education & Credentials

  • Communications, University of Santo Tomas
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