Education & Credentials:
Customer Service and Sales Training from Convergys and NCO (handled T-Mobile, Directv, and eBay accounts)
Expertise:
- CRM
- Sales Management
- Customer Service
- Technology
- Digital Marketing
- Business
- Health
Highlights
- 10+ years in writing & research
- 7+ years in customer service
- 1+ year sales representative
- 5 years in digital marketing
Experience:
Lorraine Daisy Resuello is a specialist at Fit Small Business who focuses on Sales and Customer Service topics. Before joining FSB, she worked as a freelance writer covering technology, digital marketing, and business topics. She collaborated with companies in the US, UK, Canada, Singapore, and the Philippines. Additionally, she has experience in customer service in business process outsourcing (BPO). At present, she uses her decade-long writing experience to provide FSB readers with the best answers to their questions.
Favorite CRMs
- HubSpot CRM
- Freshsales
- Copper CRM
Posts Written by Lorraine
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Education & Credentials
Customer Service and Sales Training from Convergys and NCO (handled T-Mobile, Directv, and eBay accounts)
Favorite CRMs
- HubSpot CRM
- Freshsales
- Copper CRM