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Marianne Sison

Marianne Sison

Office Technology Staff Writer

Find Marianne on

Education & Credentials:

  • Bachelor’s degree in Communication Arts, major in Writing
  • About
  • Latest Posts

Expertise:

  • Voice over internet protocol (VoIP)
  • Virtual phone systems
  • Unified Communications as a Service (UCaaS)
  • Contact Center as a Service (CCaaS)
  • Communications Platform as a Service (CPaaS)

Highlights

  • +6 years in business communications
  • +2 years in B2B SaaS content writing
  • Co-authored an eBook on Starting a Business (SAB) available on Amazon

Personal Quote

“While free VoIP services are a cost-effective way to make and receive calls, a cheaper VoIP provider has more to offer in terms of improving caller experience and professional image.”

Posts Written by Marianne
Global interactions from various channels using omnichannel contact center.

February 20, 2024

What Is an Omnichannel Contact Center? A Guide for Small Businesses

A man attending a virtual webinar meeting.

February 5, 2024

14 Best Practices for Hosting Engaging Webinars

Computer Telephony Integration presented in the form of binary code 3d illustration.

February 5, 2024

What Is Computer Telephony Integration (CTI) in Call Centers?

Cloud Communications Concept, Contact Center as a Service and Communications Platform as a Service.

February 5, 2024

What Is a Cloud Contact Center? Features & Benefits

« Previous 1 … 18 19 20 21 22 … 31 Next »

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Education & Credentials

  • Bachelor’s degree in Communication Arts, major in Writing

Personal Quote

“While free VoIP services are a cost-effective way to make and receive calls, a cheaper VoIP provider has more to offer in terms of improving caller experience and professional image.”

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