6 Best Employee Survey Tools in 2023
The best employee survey tools are those that provide different types of surveys and questions, actionable insights, and recommendations based on survey results. The right tool can help a business capture the sentiments of its workforce, collate any feedback, and identify areas of improvement without any trouble. This ultimately leads to concrete steps to address employee concerns and improve employee engagement, retention, and overall organizational performance.
To find the best employee survey tools, we evaluated different software solutions and narrowed our list down to our top six recommendations:
- Zoho Survey: Best overall employee survey tool with advanced features like skip logic and branching
- SurveyMonkey: Best for businesses looking for a user-friendly tool with a wide variety of question types and survey templates
- monday.com: Best for businesses that want to integrate employee feedback collection with project management tools
- Officevibe: Best for measuring and improving employee engagement
- Connecteam: Best for mobile-first employee surveys
- Lattice: Best performance management solution with surveys, feedback, goal-setting, and performance reviews
Best Employee Survey Tools Compared
Software | Free Trial/Free Version | Starter Monthly Pricing | Skip Logic/Conditional Formatting | Multilingual Survey Creation | Automatic Survey Scheduling |
---|---|---|---|---|---|
Free version | $35/month | ✓ | ✓ | ✓ | |
Free version | $25/user/month (Billed annually)* | ✓ | ✓ | ✓ | |
Free version | $10/seat/month | ✕ | ✕ | ✕ | |
Free version | $5/person/month | ✕ | ✓ | ✕ | |
Free version (up to 10 users) | $35/month for the first 30 users | ✓ | ✓ | ✓ | |
✕ | $4/person/month (billed annually)** | ✕ | ✓ | ✕ | |
*SurveyMonkey’s plans start at a minimum of three users
** Lattice has a minimum $4,000 annual contract
Not sure what employee survey tool is right for you? Start with a manual survey first. Download some of our free employee survey templates.
Zoho Survey: Best Overall Employee Survey Tool
Pros
- Has a free version
- Advanced features for more complex surveys
- 250+ customizable templates
- Supports multilingual surveys
Cons
- Additional fee to gather more responses
- Limited third-party integrations
- No action planning features
Zoho Survey Monthly Pricing*
Free version: Unlimited surveys and survey templates, but limited to 10 questions and 100 responses per survey.
Plus ($35/month): Unlimited questions and 3000 responses per month, survey and response customization, third-party integrations, and downloadable reports
Pro ($49/month): Everything in Plus plan + 5000 responses/month, multilingual surveys and reports
Enterprise ($109/month) Everything in Pro plan + 7000 responses/month, SSO, and has personalized training & onboarding
*Zoho Survey’s free, Plus, and Pro plans are limited to one user only—you can’t purchase additional users. Only the Enterprise plan has three users per account and allows additional users.
SurveyMonkey: Best for Businesses Looking for a User-Friendly Tool
Pros
- Wide range of templates for different industries
- Wide variety of question types
- Easy to use
- Automatic results summaries
Cons
- Limited advanced features
- Limited customization options in terms of branding and design
- Team plans are billed annually and start at three users
Pricing
Free Version: Access to unlimited surveys but up to 10 questions per survey only
Business Plans*
- Team Advantage ($25/user/month): Access to unlimited surveys and questions, multilingual surveys, and survey branding
- Team Premier ($75/user/month): Everything in Team Advantage + access controls, team collaboration, premium themes, custom survey URL
- Enterprise (custom pricing): Everything in Team Premier + SSO, unlimited API, and a delegated customer success manager
Personal Plans
- Standard ($99/month): Access to unlimited number of surveys and questions, 1,000 responses/month, data export, and skip logic
- Advantage** ($39/month): Everything in Standard + multilingual survey, custom survey URL, custom logo, and data exports
- Premier** ($119/month): Everything in Advantage + white label surveys, 40,00 responses a year
*SurveyMonkey’s Business plans are billed annually and start at a minimum of three users
**The Advantage and Premier plans are billed annually
monday.com: Best for Project Management Tool Integrations
Pros
- Easy to use drag-and-drop UI
- 100+ integrations
- Wide range of data visualizations
- Automates most administrative tasks*
Cons
- Limited customization options in survey forms
- Has a learning curve at the beginning
- *Only available in the Standard, Pro, and Enterprise plans
Pricing
Free Version: Allows up to two members; access to three boards, unlimited docs, and 200+ templates
Basic ($10/seat/ month): Access to everything in the Free version + 5GB file storage and prioritized customer support
Standard ($12/seat/month): Access to everything in Basic + automation and integrations
Pro ($20/seat/month): Everything in Standard + access control, time tracking, and 20GB of file storage
Enterprise (custom pricing): Unlimited access, 1000GB of file storage, reports, and analytics
Officevibe: Best for Employee Engagement Surveys
Pros
- Actionable insights
- Custom survey reports
- Peer-to-peer recognition
- Team insights
- Learning and development resources
Cons
- Small sample size of responses
- Lack of question customization
Pricing
Free Version: Access to pulse and custom surveys, anonymous feedback & messaging, goals & OKRs, and Slack integration
Essential ($5/person/month); Has a 14-day trial; Access to everything in Free + action planning, team insights, and comparison reports
Pro ($8/person/month): Everything in Essential + access control and personalized onboarding
Business (custom pricing): Everything in Pro + custom integrations and has a dedicated success manager
Connecteam: Best for Mobile-First Employee Surveys
Pros
- Real-time results of surveys
- Different data visualizations
- Multiple distribution options
- Can be accessed on-the-go
Cons
- Limited survey and question types
- May not fit desktop-based organizations
Pricing
Free Version: Access to all hubs and features but limited to 10 users only
Basic ($35 for first 30 users, $0.6/additional user/ month): Access to surveys, insights, 5GB of storage
Advanced ($59 for first 30 users, $1.8/additional user/ month): Access to live poll posts, team chats, custom publishing, 5GB of storage
Expert ($119 for first 30 users, $3.6/additional user/ month): Access to media file attachments, pre-schedule posts, custom work contacts
Enterprise (Custom pricing): Unlimited access to all features
Lattice: Best for Performance Management
Pros
- Has employee engagement tools
- Customizable performance management tools
- Has actionable insights
- User-friendly interface
Cons
- No free version or free trial
- Limited survey customization
- Doesn’t have multilingual support in its surveys
- No automatic scheduling and follow-up
- Minimum annual contract of $4,000
Pricing*
Engagement ($4/person/month): Access to different employee engagement surveys, analytics, and engagement training
Grow ($4/person/month): Access to growth plans, career tracks, competency-based questions, and performance management integration
Compensation ($4/person/month): Compensation reviews, promotion handling, raise guidance
Performance Management + OKR & Goals** ($11/person/month): Access to custom question templates, performance reviews, and goals & OKRs management
*Lattice requires a minimum annual contract of $4,000
**Goals & OKRs can be purchased separately at $8/person per month
How We Evaluated the Best Employee Survey Tools
We evaluated some of the most popular employee survey tools, comparing each product’s pricing, ease of use, and online user reviews. We also looked at the essential features of a survey tool, such as survey customization, data collection, reporting & analytics, benchmarking, and action planning. We also considered each provider’s integration with third-party software like HRIS and employee management solutions.
Based on our evaluation, Zoho Survey is the best overall employee survey tool, especially for organizations that want advanced features for more complex surveys. It earned an overall score of 4.56 out of 5, with high marks for survey design & customization, data security, pricing, and popularity. What makes Zoho Survey stand out is its ability to create surveys for more than 70 languages.
To see our full evaluation criteria for the best employee survey tools, click through the tabs in the box below:
20% of Overall Score
The best employee survey tools should have customization to reflect an organization’s branding. It should also have customizable pre-made templates for the non-tech savvy users and multilingual surveys. Zoho Survey and SurveyMonkey got perfect scores because they met all the requirements in this criterion.
25% of Overall Score
Aside from the ability to collect surveys anonymously, users should be able to export and download data in various file formats. The best employee survey tool should also have automatic benchmarking and survey comparison as well as action planning features. Lattice and monday.com scored high on this criterion. The others scored lower because they missed a couple or more of these features.
10% of Overall Score
To build trust and encourage employee engagement, an employee survey tool should protect the privacy of the data. It should have SSO, access control, and role-based access to limit who can see the information. All the providers have met the requirements in this criterion.
10% of Overall Score
An employee survey tool with 24/7 customer support and offline accessibility is a must. We also checked if they have automatic follow-ups and mobile accessibility. Zoho Survey and SurveyMonkey met all the requirements we have in this criterion.
10% of Overall Score
The best employee survey tools should be able to integrate with third-party HRIS or project management tools. All providers got a perfect score except Zoho Survey. That’s because it exclusively integrates with other apps in the Zoho ecosystem.
20% of Overall Score
We checked to see if the software solution has a free version or free trial period and transparent pricing for its paid plans. We also considered the cost of the paid subscription and gave those that are priced below $30/employee per month extra points. For this criterion, Zoho Survey, Officevibe, monday.com, and Connecteam received perfect scores. SurveyMonkey and Lattice both scored 3.75. Both Lattice and SurveyMonkey cost more than the other survey tools on this list. Additionally, Lattice has a minimum annual contract that could be too much for startups and small businesses.
5% of Overall Score
We consider online user reviews from the top third-party review sites, wherein any options with an average of 4 star ratings is ideal. The employee survey tools with more than a hundred reviews are preferred.
Bottom Line
Employee survey tools are essential for any company looking to improve employee engagement and productivity. By gathering feedback from employees on a regular basis, companies can identify areas for improvement, measure progress, and make data-driven decisions to create a positive work environment. The best employee survey tools offer customizable features, real-time feedback, and anonymity to encourage honest and candid feedback.
In our evaluation, we found Zoho Survey as the best employee survey tool because it offers customizable templates, advanced reporting, and multilingual support. Best of all, it has more than 250 pre-made templates that are fully customizable, making it much easier to create surveys in a short amount of time. It also has a free version that gives you access to unlimited surveys. Sign up for a free plan today!