Connecteam Review: Is It Right for Your Business?

Connecteam has drag-and-drop technology to make creating and editing a shift easier. Once you have a schedule that works, you can save it as a template to use again or duplicate it for a particular week. Templates can also be made for single shifts.

You can not only assign shifts to an employee but also create open shifts to offer to your team. Set limits for daily or weekly hours so that you don’t overschedule someone. You’ll know in real time when someone accepts or rejects a shift and can manage changes from the app.

Create a schedule with drag-and-drop shifts, tasks, and templates.

Use the schedule to track activity in real time as well. Connecteam has color-coded status badges so that you can see if an employee has checked in, is late, or has completed specific tasks. It also had GPS stamps for offsite work.

Connecteam offers two kinds of time clocks to help track employee hours. You can set up an on-location kiosk that requires a personalized PIN or let employees clock in through the mobile app. The mobile app includes GPS location, digital time logs, and jobs—and it’s easy to use. You can even set geofencing to a specific customer or project to help with labor budgeting. The time clock includes an auto-clock-out feature to help avoid overtime costs.

The mobile time clock includes geolocation.

The time sheets include visual flags for auto-breaks, overtime, double-time, daily limits, and more. It makes it easy to review and approve.

Connecteam’s strength is in its communications, making employee management simpler. You can set push notifications to remind your team about an upcoming shift and to clock in or out, or to warn them when they are approaching their daily limit of work hours.

Employees can see what’s on their schedule with the app.

Managers get real-time updates on change requests, overtime alerts, clock-ins, and more. It also provides daily summaries. They can see and approve requests and change schedules as needed, and employees will get notified of changes.

In addition to the standard shift information, you can add locations, tasks, special notes, even attachments. This is great not only for jobs that need checklists to ensure compliance with regulations and company standards but also for new employees or those tackling a job that requires special attention. It also has automated follow-up capabilities, taking some of the tracking pressure off your managers.

Connecteam has group and individual chat so that you can set team channels for project collaboration, message individuals one-on-one, or create a company-wide channel for announcements or socializing. You can also set channels for locations, projects, departments, or whatever grouping works for you. Set rules for group inclusion so that only the right people are in a given group, or anyone who leaves the company is automatically removed from the chats.

In addition, employees have access to a company directory so that they can contact individuals easily themselves. You can provide information for phone, email, or chat.

In addition to announcements and notifications, there’s a survey feature.

Connecteam also lets you set surveys, create live polls, and even launch a suggestion box. You can create structured channels for employees to reach HR or senior management as well.

The mobile app is where your employees do most of their interaction, both in viewing schedules and clocking in and out and in communicating with employers and teammates. Employees can see task lists so that they know what’s expected of them in a shift, contact managers or HR for whatever they need, send images of a completed project, and more.

Use the mobile app to connect to employees, track attendance, and more.

Managers can set up training that employees can complete, monitor employee engagement in real time, and send updates, notifications, and text messages. They can also create repeatable workflows and checklists, indicate shop observations, execute meeting management, and more.

Users said the app was easy to use, although there were scattered complaints about slow loading or problems logging in.

User Scores

• Android: 4.2 out of 5 stars with 1000+ reviews
• iOS: 4.1 out of 5 stars with 240+ reviews

You can make checklists that include signatures and save them to ensure standards are being met. You can also create announcements with a video of a new procedure to train employees and create dedicated boards for a topic if there are a lot of concerns. There’s also a drag-and-drop form creator that includes text, lists, videos, signature blocks, and more.

You can also create a library of these documents, videos, and checklists. This way, any employee can access it anytime to review a procedure, check a policy, or refresh themselves on a skill. Meanwhile, employees can use the comment or message feature to ask questions and get answers.

Connecteam has brought these features together to help you build onboarding programs and custom courses to get employees started and up-to-date on whatever they need to get the job done right. Training can be divided into sections, can include quizzes, and is accessible from the mobile app.

In addition, you can get notifications when employees have completed a course or task, set automatic follow-ups if they don’t finish a training session on time, and more. Keep the records for performance evaluations or to prove compliance with federal, state, or industry standards.

Connecteam’s tools make training and compliance enforcement easy.

Managers can track completion rates, flag exceptions, analyze historical data, and export the information when needed. They can also create forms for employees to sign such as acknowledging policies or a performance evaluation. They can share reports to necessary stakeholders via Excel reports or PDFs.