Selecting a voice-over-internet-protocol (VoIP) headset is crucial for small businesses because it directly impacts communications, company credibility, and customer satisfaction. The best VoIP headset ensures superior call quality, comfort during extended use, and seamless integration into daily operations. We selected the six best VoIP headsets designed to meet the specific needs of small teams, from call handling to conferencing.
- Logitech H650E: Best overall headset
- Microsoft LifeChat LX-6000: Best for virtual meetings
- Jabra Evolve2 50: Best for frequent travelers
- Sennheiser MB 660: Best for stereo-quality sound
- Yealink WH62 Mono: Best for call center agents
- Poly Voyager 4310: Best for multitasking
Best VoIP Headsets Compared
Best VoIP Headsets | Key Features | FSB Rating | |
|---|---|---|---|
 Logitech H650E | $74.99 on Amazon | 4.65 out of 5 | |
 Microsoft LifeChat LX-6000 | $52.24 on Microsoft |
| 4.47 out of 5 |
 Jabra Evolve2 50 | $150 on Amazon | 3.92 out of 5 | |
 Sennheiser MB 660 | $400 on Headset |
| 3.88 out of 5 |
 Yealink WH62 Mono | $169 on Amazon |
| 3.76 out of 5 |
 Poly Voyager 4310 | $104.77 on Amazon |
| 3.72 out of 5 |
Logitech H650E: Best Overall Headset
What We Liked
- Has certifications with leading conference software like Skype for Business and Cisco Jabber
- Gives users tactile and intuitive controls for no-look handling
- Dampens noisy workspaces with acoustic echo cancellation and noise-canceling microphone
Where It Falls Behind
- Restricts mobility with wired connection
- Lacks advanced capabilities like touch controls or wireless charging
- Limits connectivity to single-device use
The Logitech H650E is the best VoIP headset for daily use, mainly because of its lightweight design and echo-canceling microphone. Inline controls for volume and call management offer convenience and allow employees to boost their productivity and engage more effectively with clients and colleagues. Within a call center, the integrated LED indicators inform colleagues you’re on an active call.
This device is designed for business, with its native Microsoft Teams and Cisco integration and compatibility with other VoIP phone systems, including GoToMeeting, RingCentral, and Zoom.
However, the unit is corded, so users needing more mobility may prefer a wireless headset. Consider Jabra Evolve2 50 because it’s wireless and offers exceptional sound quality, making it a great work accessory for handling multiple tasks without troublesome cables.
- Safe listening: The headset protects against sounds above 115 decibels A (dBA), delivering comfortable listening for voice and music. The H650 model complies with EN 60950-1, a safety standard for IT equipment.
- Tangle-free cable: The flat, flexible cable was designed for convenience, ensuring hassle-free use and easy storage.
- Padded headband: Its adjustable design ensures a secure fit, perfect for long office hours. Even during extended use, wear the headset comfortably because of its padded headband.
Use the in-line controls to answer or end calls and adjust the volume without taking your eyes off your work. (Source: Logitech)
Microsoft LifeChat LX-6000: Best for Virtual Meetings
What We Liked
- Comes with a call indicator light
- Provides comfort with a 270-degree adjustable microphone and ergonomically designed earpiece
- Delivers clear stereo sound with ultra-wideband digital audio
Where It Falls Behind
- Provides comfort for standard 1-2 hour meetings, but earpads lack all-day comfort
- Uses plastic in the frame instead of a metal alternative
- Experiences delays when connecting to some Mac computers since it’s designed primarily for Windows
Microsoft LifeChat LX-6000 Pricing
- Starts at $52.24 per unit
Where to buy: Visit Microsoft, Visit Headset Experts, Visit Amazon
Teams looking for reasonably priced, reliable headsets for remote meetings and videoconferencing will appreciate the Microsoft LifeChat LX-6000’s crystal-clear sound, noise-canceling microphone, and lightweight design.
Aside from a seven-foot cord that gives you enough room to move around your desk area, it lets users answer calls from their desktop’s softphone app or browser-based VoIP software for maximum convenience.
While the Microsoft LifeChat LX-6000 is a solid headset for meetings, you’ll want a better headset for extended use if you spend more than one to two hours in meetings and conferences. We recommend the Sennheiser MB 660 because of its superior audio quality and large cushioned ear cups for maximum comfort. This headset is comfortable for long online meetings, so you can focus on the discussion without distraction.
- Plug and play: The Microsoft LifeChat LX-6000 is ready to use with a simple plug-in to a Windows computer. Note that based on experience and feedback, Mac users may need to adjust settings to sync devices.
- Sound: Its noise-canceling feature automatically reduces background noise for clearer calls. It also has clear stereo sound, making it easy to hear people on the other end.
- Controls: The wired headset has inline volume, mute, and microphone controls on the headset. You can also use the controller on the cable to answer calls.
The LifeChat LX-6000 features a noise-canceling, 270-degree adjustable boom mic. (Source: Microsoft)
Jabra Evolve2 50: Best for Frequent Travelers
What We Liked
- Pairs with up to 8 devices
- Allows immediate voice assistant access with a touch of a button
- Comes with 2 premium noise-canceling microphones
Where It Falls Behind
- Has up to 5 hours of battery life only
- Doesn’t have as many advanced features as higher-end models
- Costs more than most of the other options on the list
Jabra Evolve2 50 Pricing
- Starts at $150 per unit
Where to buy: Visit Jabra, Visit Headsets Direct, Visit Amazon
The Jabra Evolve2 50 is ideal for travelers because of its impressive 37-hour battery life, ensuring uninterrupted use during long transit and commutes. This extended battery life supports continuous work by removing the need for frequent device charging.
This enables seamless communication during virtual meetings and when moving between different workspaces. Its multidevice connectivity allows you to move between devices during active calls.
Experience the best comfort technology with the Jabra Air Comfort, which features ear cup cushions for even pressure distribution. While this headset is great for traveling, the audio quality could be better for music.
Professionals in the creative industry require top-quality audio, so we recommend the Sennheiser MB 660. This unified communications (UC) headset comes with NoiseGard technology, which adjusts the level of noise reduction based on the ambient noise in your environment.
- Broad compatibility: The Jabra Evolve2 50 is compatible with several UC software providers, including Microsoft Teams, RingCentral, Dialpad, Zoom, and Avaya. Enjoy universal compatibility and easily connect with your UC platform.
- Jabra Direct: Download Jabra Direct to your Mac or Windows computer. It lets you update firmware, program headset buttons, and adjust features.
- Boom arm: Move the microphone boom arm up to mute the microphone and down to unmute. Answer an incoming message simply by moving the microphone boom arm down.
Multiple layers of ultrasoft perforated foam minimize headband pressure while in use. (Source: Jabra)
Sennheiser MB 660: Best for Stereo-quality Sound
What We Liked
- Boasts of superior comfort with large cushioned ear cups
- Has a classic, understated, professional look
- Lasts up to 15 days on standby mode
Where It Falls Behind
- Still uses a USB-A dongle, which is becoming increasingly rare on laptops
- Fit feels a bit tighter compared with other devices
- Disconnects occasionally from PC pairing, requiring reconnection
Thanks to its adaptive noise-cancellation technology, the Sennheiser MB 660 is the best VoIP headset for audio quality. Aside from hearing distraction-free audio, its speak-focus technology combines three digital microphones to deliver crystal clear sound clarity.
It has various sound effects users can choose from, including Club, Movie, and Speech, to suit your audio preference. Its durability and advanced features make it a valuable long-term investment.
It’s ideal for managers and executives who require reliable communication and comfort for extended use. Even with all the bells and whistles, the Sennheiser MB 600 has a bulky design and is heavier than some of the alternatives on this list. Frequent travelers who want to pack light are better off with the Logitech H650E because it’s lightweight, portable, and comes with DSP for superior audio clarity at a fraction of the price.
- Sennheiser NoiseGard: The adaptive ANC technology automatically adjusts noise levels based on background noise. It helps save battery while maintaining top call quality. You can also adjust the ANC from your ear cup.
- Battery life: The Sennheiser MB 660’s impressive battery life of up to 30 hours on a single charge makes it a long-lasting headset that doesn’t require frequent recharging.
- Connectivity: The Sennheiser MB 660 offers versatile connections via Bluetooth 4.2, NFC Near-field communications (NFC) , audio cable, and USB. It also has built-in call controls and 2.5mm and 3.5mm jack plugs.
Easily fold and store the headset when it’s not in use. (Source: Sennheiser)
Yealink WH62 Mono: Best for Call Center Agents
What We Liked
- Weighs only 80 grams or 2.8 ounces and is very portable
- Docks into a charging stand for hassle-free charging and storage
- Has a 320-degree rotatable microphone
Where It Falls Behind
- Continuous talk time only lasts 13 hours with a short 90-hour standby time
- Lags behind premium headsets in terms of voice quality
- Lacks the stability offered by higher-end stand designs
When it comes to call center functionality, the Yealink WH62 Mono is our recommended headset because of its lightweight and slim design, which minimizes fatigue during extended use.
It ensures comfort during long shifts, and its ergonomic build reduces neck strain, which is vital for maintaining productivity within high-volume call centers. Agents needing to consult colleagues can move up to 525 feet within the office without losing connectivity.
While WH62 is excellent at eliminating background noise, its simple build and single-ear design aren’t ideal for immersive audio. As an alternative, consider the Sennheiser MB 660, which allows for an immersive audio experience. In addition to outstanding audio quality, the MB 660 has a 30-hour battery life, much longer than the WH62 Mono’s 13 hours.
- Noise-canceling microphone: This wireless headset uses two background noise-reducing microphones to facilitate distraction-free conversations. Its intelligent mute detects when the microphone boom has been rated to within 30 degrees, automatically activating the mute function.
- Platform certified: The wireless headset is certified for Microsoft Teams with a dedicated Teams button, allowing users to join meetings at the touch of a button. It’s also compatible with popular applications like Zoom and Vonage.
- Wireless range: You can roam around your workspace and stand up to consult with colleagues or grab some documents without being disconnected. The headset’s wireless range is up to 160 meters or 525 feet.
The Yealink WH62 Mono lets users mute and unmute using the arm bar and audio button. (Source: Amazon)
Yealink WH62 is part of the platform’s compatible headsets for existing RingCentral users for seamless integration. This headset supports simultaneous connections to personal computers and IP phones.
With RingCentral ranked as our best overall VoIP solution for high call volumes, the Yealink WH62 is an ideal choice to complement its robust features. Our RingCentral review summarizes the cloud solution’s pricing, features, and use cases.
Poly Voyager 4310: Best for Multitasking
What We Liked
- Works and is certified for Microsoft Team, Zoom, and Google Meet
- Has high-quality construction
- Provides user-friendly controls
Where It Falls Behind
- Has thin cushioning
- Lacks active noise cancellation
- Has a higher price tag compared with similar products
Poly Voyager 4310 Pricing
- Starts at $104.77 per unit
Where to buy: Visit Headset Direct, Visit Amazon
Poly Voyager 4310 excels at multitasking because of features like native voice assistant support for Siri and Google Assistant and advanced voice alerts.
This functionality lets team members stay informed about headset status, including remaining talk time, incoming call details, and connection status, without interrupting their workflow. This means agents can handle simultaneous tasks like managing customer inquiries and updating client profiles.
This portable headset allows you to roam the office freely with a wireless range of up to 50 meters (164 feet). However, because of its thin cushioning, it needs more comfort. For superior comfort, consider the Jabra Evolve2 50, which features Jabra’s Air Comfort technology and ear cup cushions. This technology evenly distributes pressure for a more comfortable fit throughout long workdays.
- Compatibility: Poly USB headsets and personal speakerphones are compatible with popular Voice and UC platforms like Avaya, GoTo, RingCentral, Vonage, and Mitel. They also work well with video platforms like Dialpad and Zoom and call center platforms like Cisco and Twilio. Regardless of the platform, they provide excellent audio quality for both the speaker and the listener.
- Microphone: The flexible noise-canceling boom minimizes background noise for clear, uninterrupted conversations. It also has an easy-access mute button for quick call audio management.
- Hearing protection: The SoundGuard DIGITAL technology limits sound levels to 102 dBSPL Sound pressure level in dB (dBSPL) and ensures daily noise exposure remains below 85 dBA. Users can activate these features using the Poly Lens Desktop App.
Walk up to 164 feet from your workstation using Poly Voyager 4310’s Bluetooth wireless capabilities. (Source: Amazon)
How We Evaluated the Best VoIP Headsets
The best headset for VoIP phone systems improves communications by providing crystal-clear audio, comfort, and reliable connectivity. Our guide examines the best VoIP headsets based on pricing, overall features, and our expert opinion on their value for money and popularity. Gain insight into how we evaluated the best VoIP headsets.
30% of Overall Score
Pricing is crucial for small and growing businesses, and budget constraints often limit the choices available. To determine the affordability of a VoIP headset, we gave higher points to products that cost $150 and below.
40% of Overall Score
To determine the best headset for VoIP calls, the general features we looked at were connectivity range, battery life, noise-calling capabilities, audio quality, and whether the headset offers monaural or binaural audio. Plug-and-play simplicity and extended talk time were key criteria, earning higher points for user-friendly models.
30% of Overall Score
Our expert score reflects a comprehensive review of leading VoIP headsets, comparing their features and overall value. To rank the best headset for a VoIP phone, we also considered verified customer reviews to assess real-world performance and ease of use, ensuring our recommendations align with user needs.
Frequently Asked Questions (FAQs)
The leading headset manufacturers include Jabra, Sennheiser, and Poly, which are known for their excellent audio quality, advanced features, durability, and comfort. Each provider is renowned for their sound technology and extensive product offering, delivering high-performance headsets for both personal and professional use.
Wired headsets generally provide more consistent audio quality and don’t require charging, making them a reasonable choice for stationary workstations. On the other hand, wireless headsets offer more flexibility and mobility, enabling users to walk around their workspace freely while staying connected. Ultimately, both options have pros and cons, and the choice of which is better depends on your budget, working habits, and preferences.
The average lifespan of a headset is two to five years, depending on usage and build quality. Investing in higher-end models could extend this timeline, especially if they’re built with premium materials and well-maintained. Regular cleaning and proper storage are important to extending the life of your headset.
Bottom Line
Finding the best VoIP headset improves a team’s communication strategy and productivity. After evaluating the leading VoIP headset models, prices, functionalities, and features, the Logitech H650E emerged as the top choice with a score of 4.65 out of 5. This wireless headset offers intuitive inline controls, wideband audio, and noise and echo cancellation at an affordable price.
Whether you’re a call center representative, business manager, or office staff, the Logitech H650E meets diverse needs, making it an excellent choice for high-quality communication.
