Bookkeeper360 vs Bookkeeper.com 2023 Comparison

Bookkeeper360 and Bookkeeper.com are virtual bookkeeping services that allow you to outsource your bookkeeping and other financial tasks, combining the automation of accounting software with the support of an accounting professional. Bookkeeper360 is great for startups and growth-stage businesses using Xero, whereas Bookkeeper.com is better for businesses wanting to manage their own QuickBooks Online account with the assistance of a bookkeeping service.

Best For	Startups and growth-stage businesses using Xero accounting software	Small businesses seeking a full-service bookkeeper and/or payroll, tax preparation, and financial planning
Monthly Pricing Plans	Starts at $399	Starts at $399
Our Overall Rubric Score	3.82 out of 5 points	3.4 out of 5 points
Accounts Receivable (A/R) and Accounts Payable (A/P)	Additional fee	Additional fee
Invoice Customers	Additional fee	Additional fee
Pay Bills	Additional fee	Limited bill payments with Plus and Advanced plans
Account Reconciliation	✓	✓
Account Cleanup	Additional fee	Additional fee
Chief Financial Officer (CFO) & Advisory	✓	Plus plan & above
Payroll & Tax Filing	✓	Additional fee
Sales Tax Returns	N/A	Additional fee
	Visit Bookkeeper360	Visit Bookkeeper.com

Who Should Use Each

Do you want to learn more about the leading accounting solutions for small businesses? Check out our picks for the best small business accounting software.

Who Should Use an Alternative

• QuickBooks Online users requiring enhanced communication: Bookkeeper.com works with QuickBooks, but QuickBooks Live provides a more personalized interaction with your dedicated bookkeeper, including the ability to chat via a one-way video call.
• Small businesses on a budget: Merritt Bookkeeping is a great option if you’re looking for an affordable and transparent price that doesn’t depend on numerous variables.
• FreshBooks users: Bench has partnered with FreshBooks to provide basic bookkeeping services. Additional services are also available for a fee, such as catch-up bookkeeping and tax advisory and filing.

For more information about the types of assisted bookkeeping available for small businesses, read our guide to the best online bookkeeping services.

Bookkeeper360 vs Bookkeeper.com: Pricing

The two services have very different service plans. Bookkeeper360’s three subscription levels vary in price depending on your company’s monthly expenses and whether it is on a cash or accrual accounting method. If you require more than just basic services, you can add on any of Bookkeeper360’s solutions, which include CFO advisory and payroll services.

For CFO advisory services, Bookkeeper360 provides business and financial plans, projections and forecasts, entrepreneur coaching, corporate governance, and capital deployment strategy. It also provides a free consultation and personalized quote—and there is no equivalent offer from Bookkeeper.com.

Bookkeeper360 has several different services and solutions for business owners, and the total cost will vary depending on the services selected. Depending on the needs of your business, you can choose from the pricing plans that are offered for Bookkeeper360’s individual services, or you can work directly with its team to customize a service plan.

Meanwhile, Bookkeeper.com offers four subscription plans, which vary in price depending on the number of monthly transactions or frequency of service. For any additional services, such as payroll or tax preparation, you can request a customized quote based on the size and needs of your business. Unfortunately, there’s no free trial available.

Bookkeeper360 vs Bookkeeper.com: Features

The services the two providers offer are very similar, but Bookkeeper360 allows for more customization of its features, as well as a pay-as-you-go plan. It also has both accrual and cash-based accounting, whereas Bookkeeper.com only offers cash-based accounting.

Bookkeeper360 offers the ability to create your own custom plan, and as such, the features you select depend on your company’s specific needs and business strategy. These include hands-on bookkeeping, tax services, CFO advisory support, and payroll/HR management.

All plans come with your own dedicated bookkeeper who will serve as your point of contact. We recommend Bookkeeper360 as the best online bookkeeping service for Xero users because of its status as a Xero Platinum Partner. However, it also provides business advisory services that are available to everyone—not just Xero users.

Meanwhile, Bookkeeper.com is a one-stop solution for all types of small business tasks, from paying bills and invoicing customers to managing payroll. For versatility, ease of use, and scalability, it is an excellent option. It manages your accounts using QuickBooks Online or QuickBooks Desktop. We selected it as the best online bookkeeping service for businesses wanting a full-service accounting firm—it’s ideal for businesses looking to outsource their bookkeeping.

Bookkeeper360 vs Bookkeeper.com: Ease of Use

Bookkeeper360 provides a free consultation for interested business owners, during which you can receive a personalized quote before committing to the service. Meanwhile, one stellar feature that Bookkeeper.com has is free financial advice and software training with all of its service plans.

Bookkeeper360 offers the ability to access your bookkeeper’s screen during meetings, whereas Bookkeeper.com uses a secure online portal to facilitate meetings, which allows you to upload documents and exchange information.

Bookkeeper360 App (Source: Bookkeeper360)

After your free consultation, the first step after signing up with Bookkeeper360 is to meet with your dedicated bookkeeper over the phone. They will work with you to determine a service strategy that meets your needs. They will also help you decide whether there are any additional services that you may require, such as payroll or tax filing, and will assist you with connecting Bookkeeper360 to your accounting system, whether that’s QuickBooks or Xero. You’ll then use Bookkeeper360’s cloud-based system to collaborate with your bookkeeper and manage your finances.

Bookkeeper.com Client portal (Source: Bookkeeper.com)

After you sign up with Bookkeeper.com, you’ll maintain access to your QuickBooks account so that you can monitor the activities performed on your behalf. You’ll also have access to up-to-date financial reports. During the onboarding process, your bookkeeper will ensure that your bank accounts are connected to QuickBooks so that they can download your statements and classify them in QuickBooks.

Bookkeeper360 vs Bookkeeper.com: Integrations

Bookkeeper360 gives its users access to Marketplace, which will analyze your finances and make recommendations for third-party software products that can integrate with Bookkeeper360. Bookkeeper.com does not appear to integrate with any other programs besides QuickBooks Online, but QuickBooks Online will then integrate with hundreds of programs.

• Bookkeeper360 integrations: QuickBooks Online, Xero, Gusto, Bill, A2X, Ramp, Divvy, Heartland, Brex, and Critical Financing
• Bookkeeper.com integrations: QuickBooks Online

Bookkeeper360 vs Bookkeeper.com: Mobile App

While Bookkeeper360 lacks a mobile app, it does have an integration that works with both QuickBooks and Xero to let you track your goals and view your financial data, including scorecards and metrics. Bookkeeper.com doesn’t currently offer a mobile app beyond the mobile app that comes with a QuickBooks Online or Xero subscription, just like Bookkeeper360.

Bookkeeper360 vs Bookkeeper.com: Customer Support

If you need to reach your Bookkeeper360 bookkeeper, they’re available at any time via phone, email, and live chat. You can schedule phone meetings on a monthly basis to review financial reports, and your bookkeeper will also grant you access to their screen so that you’re able to view your books.

Bookkeeper360’s integration (referred to as an app on its website) with Xero lets you monitor your financial data and track your goals. You also have access to a full team of accounting experts, including bookkeepers, certified public accountants (CPAs), and advisors.

On the other hand, you’ll interact with your Bookkeeper.com bookkeeper via a secure online portal, which allows you to upload documents and exchange information. Your company’s transactions are also available in the portal, and you can request an appointment with your bookkeeper.

Bookkeeper.com even offers free financial advice and software training as part of its package, which can be helpful when you’re just getting started. There are teams of accountants and enrolled agents (EAs) available to help you navigate your way through any business-related concerns.

Frequently Asked Questions (FAQs)

What level of support does Bookkeeper360 offer?

Bookkeeper360 offers support via email, phone, and live chat.

How much does Bookkeeper.com charge?

Bookkeeper.com offers four subscription plans, which range in price from $399 to $799 per month, depending on the number of monthly transactions and frequency of service. If you need additional services, such as payroll or tax preparation, you can request a customized quote based on the size and needs of your business.

Does Bookkeeper360 support accrual-based accounting?

Yes, Bookkeeper360 supports both cash- and accrual-based accounting.

Bottom Line

Depending on your company’s budget and specific needs, you’ll be able to determine whether Bookkeeper360 or Bookkeeper.com is a better solution for you. Bookkeeper.com is suited well to business owners looking for a helping hand with their business tasks, with financial advisors available as part of the service, whereas Bookkeeper360 is optimal for startup and growth-stage companies using Xero or QuickBooks Online and needing more than just a bookkeeping service.