The best virtual conference platforms enable businesses to successfully replicate in-person events using a variety of engagement features at a lower cost. Built-in features like polls, Q&A, and live chat boost audience participation, while screen sharing and digital whiteboards add an immersive element to the visual experience. In this article, we evaluate the best platforms…
Buyer's Guide
8 ZoomInfo Alternatives & Competitors
ZoomInfo is a business-to-business (B2B) sales intelligence solution that companies use to generate leads and to identify key decision-makers in their target markets. While it offers a comprehensive contact database and tools for building segmented audiences, it can be quite expensive for small businesses. To find the best ZoomInfo alternatives, we reviewed dozens of similar…
12 Best Customer Retention Software Tools
Customer retention is a business’s ability to have the same customers or clients repurchase from them—which is vital for sustaining and growing revenue. Depending on your business and specific needs, various products like automation tools, loyalty management systems, and customer relationship management (CRM) software can help maintain your current customer base by keeping them satisfied…
5 Best Sites for Rentals by Owner
The best sites for rentals by owner offer robust features, like built-in tenant screening, listing syndication, and listing and lead management. These options allow property owners and investors to reach a larger audience and increase the exposure of their rental property listing. In addition, they enable social sharing and photo and video uploads, and have…
6 Best Omnichannel Contact Center Software
The best omnichannel contact center software offers multiple customer support platforms, distributes inquiries to the most skilled agents, and allows managers to make strategic business decisions based on real-time data. Offering meaningful insights about agent performance, they help create effective coaching programs and motivate employees toward improved productivity. They have robust third-party integrations, extending the…
7 Best Progressive Dialer Software Providers
The best progressive dialer software offers smart auto-dialing solutions so agents are only connected to a live person, not a busy signal, disconnected number, or answering machine. Key features include campaign management, agent scripting, and third-party integrations, streamlining outbound calls and targeting the most qualified leads. Monthly pricing starts at around $18, but most providers…
7 Best Microsoft Teams Alternatives
Microsoft Teams is a popular collaboration platform, but some of its disadvantages make it less ideal for small businesses. Issues include a limited number of channels, an overwhelming interface, and unavailable monthly billing options. Moreover, companies that don’t use Microsoft Office apps won’t be able to take advantage of its collaborative content creation tools. Thus,…
8 Best AI Press Release Generators for PR
There’s no stopping the meteoric rise of artificial intelligence (AI) across all types of business software. But AI isn’t just reserved for tech spaces anymore—it’s also a valuable tool to help small businesses with public relations (PR). Case in point: AI press release generators make creating press releases quick and easy and get you PR…