Businesses that own property, tools, equipment, furniture, and even buildings need commercial property insurance. The top commercial property insurance carriers will have high total insurable value, provide the option for actual cash value and replacement cost value, and include business loss income into their policy. We researched 16 providers to find the six best commercial property insurance companies:
- The Hartford: Best overall provider for commercial property insurance
- Next Insurance: Best for customized property packages
- Obie: Best for landlord insurance and real estate investors
- Thimble: Best for property managers
- Nationwide: Best for wholesalers with warehouses
- Hiscox: Best for consultants
Best Commercial Property Insurance Companies Compared
Quote Process | Policy Purchase Process | Accessibility | Instant Certificate of Insurance (COI) | Financial Rating | Learn More | |
Online or via an agent | Online or over the phone | 24/7 call center | ✓ | A+ (Superior) | ||
Online or over the phone | Online or over the phone | Monday to Friday, 6 a.m. to 5 p.m. Pacific time | ✓ | A- (Excellent) | ||
Online or over the phone | Online or over the phone | Monday to Thursday, 9 a.m. to midnight Eastern time Friday, 9 a.m. to 11 p.m. ET | ✕ | A+ (Superior) | ||
Online or over the app | Online or over the app | Monday to Friday, 9 a.m. to 6 p.m. ET | ✓ | A- to A (Excellent) | ||
Online or via an agent | Online or over the phone | 24/7 call center | ✕ | A+ (Superior) | ||
Online or over the phone | Online or over the phone | Monday to Friday, 7 a.m. to 7 p.m. ET | ✓ | A (Excellent) |
Quote Process | Policy Purchase Process | Accessibility | Instant Certificate of Insurance (COI) | Financial Rating | |
Online or via an agent | Online or over the phone | 24/7 call center | ✓ | A+ (Superior) | |
Online or over the phone | Online or over the phone | Monday to Friday, 6 a.m. to 5 p.m. Pacific time | ✓ | A- (Excellent) | |
Online or over the phone | Online or over the phone | Monday to Thursday, 9 a.m. to midnight Eastern time Friday, 9 a.m. to 11 p.m. ET
| ✕ | A+ (Superior) | |
Online or over the app | Online or over the app | Monday to Friday, 9 a.m. to 6 p.m. ET | ✓ | A- to A (Excellent) | |
Online or via an agent | Online or over the phone | 24/7 call center | ✕ | A+ (Superior) | |
Online or over the phone | Online or over the phone | Monday to Friday, 7 a.m. to 7 p.m. ET | ✓ | A (Excellent) |
The Hartford: Best Overall Provider for Commercial Property Insurance
Pros
- High limits
- 24/7 claims service
- Instant COI
Cons
- Depending on the quote, you have to call to finish the process
- Cost information only available by applying
- No commercial app
Standout Features
- Property coverage as a stand-alone policy or with a Business Owner’s Policy (BOP)
- Over 51 industries in 24 different professions covered
- Online quote process that is quick and simple
- In-house claims department and loss control services
Financial Stability: The Hartford is a multinational insurance company that has been in operation for more than 200 years. You can trust that it has the financial strength to pay claims with a rating of A+ (Superior) from AM Best, the insurance rating agency.
The Hartford sells commercial property insurance for a variety of industries, including advertising, graphic design, barbershops, electrical contractors, financial institutions, pet grooming, and retail. It stands out by being the only provider we researched that sells commercial property as standalone coverage—all of the other companies bundled it into a BOP with general liability insurance.
The provider offers coverage with high limits of up to $40 million per policy for the building. It also has an in-house claims team, is available 24/7, provides online policy management, and can offer a quote online quickly.
You can’t always purchase a policy online with The Hartford, so if you are looking for a similar provider with online purchasing capabilities, then check out Next Insurance, which we discuss below.
We received a quote for a building with $700,000 in building coverage and $20,000 in personal property coverage and business income expense. The deductible is $1,000. It costs $4,346 annually or $362.17 per month, and you can save $381 by paying in full.
One area where The Hartford stands out is a commercial property for apartment owners. It has developed a BOP for apartments and condominiums called Building Stretch®, and it bundles essential coverages like backup sewer and drains, increases coverage limits, and includes business income from off-premise utility outages. The business income only requires a 12-hour waiting period before coverage kicks in.
The Hartford is available in every state and has multiple options for you to get a quote and manage your policy. You can get a quote online, call it, or reach out to an independent agent. If you purchase the policy, you can manage it online or work with your agent. COIs are available instantly through your account.
Customers are happy with their experience. The National Association of Insurance Commissioners (NAIC) tracks complaints filed with state departments of insurance, and complaints against The Hartford are lower than the national average.
Next Insurance: Best for Customized Property Packages
Pros
- Intuitive user-friendly system
- More than 900 industries covered
- In-house claims
Cons
- No 24/7 call center
- Commercial property unavailable in Florida
Standout Features
- Tailored coverage for multiple different industries
- Business income available for 12-month period
- Quote and purchase a policy online
- Mobile app to manage policy and claims
Financial stability: It is important to know the provider you choose has the financial wherewithal to pay claims. Next has a strong financial rating of A- (Excellent) from AM Best.
Next Insurance offers commercial property insurance that can be customized to your specific business needs. Its property insurance can cover business goods and gear, inventory, buildings, equipment breakdowns, and business income interruptions. What you need is up to you, and its quoting system lets you customize the policy to fit your specific business needs.
For example, it offers property insurance for construction contractors that is tailored to fit the specific industry in which they work. When we were getting a quote for this because we mentioned roofing as a type of work we do, Next suggested we add roofing as a stand-alone coverage to the quote.
It also offered a detailed explanation of what the coverage is and why our business may want it. It even informed us that this may raise the cost by 50% because of the risk of the specific type of work. Since the provider lacks a 24/7 call center, it lost points in the customer satisfaction criterion in our evaluation.
If you are a landlord, then you should consider checking out Obie. It has created specialized insurance specifically for landlords, but its quoting and policy purchase system is very quick and similar to Next Insurance’s for ease of use.
We received one quote for a general contractor business with three different levels of coverage.
- Basic cost is $1,968.67 monthly. It did not carry any property coverage—only general liability with a $2 million aggregate limit and $50,000 in professional liability.
- Premier carried the same liability but had coverage for tools and equipment up to $10,000. It costs $2,042.09 monthly.
- Deluxe cost is $2,710.84 monthly. It carried the same liability, $15,000 in coverage for tools, $36,000 in office equipment and content coverage, and building coverage up to $700,000.
Next Insurance has a fairly high total insurable value (TIV) with a maximum of $3 million in coverage.
The provider offers commercial property insurance in every state except for Florida. If you are in Florida and need property insurance, check out The Hartford for coverage.
It is a relatively new insurance company that is targeting the mobile space for businesses wanting to deal directly with the provider. That is why it has Android and iOS apps, which allow you to manage your policy, pay your bill, file claims, and get an instant COI. From the app, you can also share the COI as needed.
Next is well received by its customers. It has lower-than-expected complaints with the NAIC. There are more than 5,000 user reviews on its website[1] with an average of 4.5 out of 5 stars.
Obie: Best for Landlord Insurance & Real Estate Investors
Pros
- Inflation guard
- Fast quote process
- Multiple policy levels
Cons
- Unavailable 24/7
- No in-house claims
- Limited information on its partner providers
Standout Features
- Extremely fast and easy-to-use quoting system
- Specialty insurer focusing on landlord insurance
- All quotes contain property and liability coverage
- Available in 50 states
Financial stability: Obie works with different providers. One it partners with is Munich Re, which has an AM Best rating of A+ (Superior).
Obie is a new provider that specializes in landlord insurance. Its entire process is online, intuitive, and fast. You can quote and bind a policy online, for same-day instant coverage, 24/7. Coverage is available for building and detached structures.
It offers landlord insurance, and if the home you are renting is furnished, then you can obtain commercial property insurance for the contents.
Obie is the only carrier that automatically included an inflation guard in every quote. In our evaluation, the broker took a hit in customer satisfaction and convenience. It got docked for not having a 24/7 call center and a mobile app.
If you are in property management and would like a quick process similar to Obie’s, then check out Thimble. Its certificate manager platform makes it easy for property managers to make sure their property is in compliance with local requirements.
Obie supplied us with three quotes for the same property with different levels of coverage.
- Basic costs $926 annually and carries $14,000 in loss of rental income and $5,000 for contents as well as the total cost of the building. It also carried general liability with $500,000 per occurrence and $1 million aggregate. The policy carried a 3% inflation guard.
- Complete costs $1,170 annually. Some coverages increased, such as general liability to $1 million per occurrence and $2 million aggregate, $34,000 for ordinance and law, and $25,000 for water backup. The inflation guard also increased to 6%.
- Premium costs $1,287 annually. The increases in this quote are for ordinance and law to $68,000, water backup to $50,000, and inflation guard to 9%.
Obie was founded in 2017. It is growing, and its customers seem happy with the product. On Google, it has around 190 reviews with an average rating of 4.7 out of 5.
It is available in all 50 states and offers short and long-term rental property insurance. Its quote process is swift, and you do not need to produce any paperwork to finalize the quote and purchase the policy online.
Your policy is managed through your online account. If you have questions about the policy or billing, or if you need to file a claim, then you can email or call. It is only available during the weekdays.
Thimble: Best for Property Managers
Pros
- Online quote and policy purchase
- Very fast quotes
- Customizable insurance
Cons
- No 24/7 call center
- No in-house claims
- Can be hard to reach anyone by phone
Standout Features
- Compliance certificate manager for property managers
- Customize or change coverage easily, including adding properties
- Commercial app to manage your policy and claims
- Instant certificate of insurance through the app
Financial stability: Thimble works with multiple carriers. The quote we received was from Spinnaker Insurance Company which is rated A- (Excellent) by AM Best.
Thimble is a managing general agent (MGA) that works with multiple carriers to deliver small business insurance. It offers commercial property insurance and has a certificate manager platform that is available for property managers. The system is entirely free for policyholders.
Its score in our rubric reflects its simple and quick quoting system and the ability to quickly change coverage online or on the app, including adding any additional insureds for the properties you manage. It could’ve earned higher marks if it offered a 24/7 call center or if it was more accessible when calling to speak with someone.
Next Insurance is a similar provider when it comes to convenience, but unlike Thimble, it handles all claims in-house.
You can get a quote and purchase a policy from Thimble in 60 seconds or less. Simply visit the website, or download the app, and enter the information on your business. Thimble will then generate a quote, which can be changed with adjustments in limits and some coverages.
We received a quote for a BOP. It had a $1 million liability limit and $100,000 in business personal property coverage with a $500 deductible. It also included $500,000 in building coverage again with a deductible of $500. In our quote, the limits for the building and contents could be raised to $2 million and $500,000, respectively.
The policy could be purchased online, and the coverage was for the same day. The cost was $3,357 annually or $558.50 down with $279.75 for the next 10 months.
Thimble is available in all 50 states, though which specific coverage is available varies from state to state. While it is a newer company, its customers are happy with their experience. On Trustpilot[2] there are more than 1,300 reviews with a rating of 4.5 out of 5.
Thimble has an app for iOS and Android that acts like a 24/7 call center. Through it, you can get a quote, purchase a policy, change coverage, file a claim, and create a COI.
Thimble’s certificate manager platform is a free service for its customers. It enables you to keep track of any certificates from other vendors or contractors involved with any of your properties and stay in compliance with any local requirements.
You can also request updated COIs, and it even gives any parties you work with the option to purchase insurance to meet any requirements you may have. The insurance can be purchased by the month. Thimble will send notifications for renewals or expirations so that everything remains current.
Nationwide: Best for Wholesalers With Warehouse Space
Pros
- High limits
- Industries covered
- 24/7 claims service
Cons
- Online application often directs you to call to finish
- No online chat in application
- Customer complaints are higher than the previous year
Standout Features
- Claims are handled in-house
- Higher total insurable value limit for larger buildings
- Online account to pay your bill and manage your policy
- Works with independent agents to help you throughout the life of the policy
Financial stability: Nationwide has nearly 100 years of successful operation and a rating of A+ (Superior) from AM Best.
Nationwide offers commercial property for a number of industries. One in which it stands out is wholesalers since it has a wholesale program with a cap of 50,000 square feet for the building and $10 million in TIV. The building limit is $5 million, and the maximum sales are $5 million.
The provider’s customer satisfaction score is low because, in 2022, there was an increase in complaints as monitored by the NAIC. It also has a limited online policy management tool and lacks an app for convenience.
If you are interested in a similar provider and a high TIV, check out The Hartford. Like Nationwide, it is an established carrier with 24/7 availability and in-house claims, but it has a better digital experience for customers, including the option to create your own COIs whenever needed.
We received a quote for a BOP for $834 annually. The liability carried limits of $1 million per occurrence and $2 million aggregate. However, there were no details on the property coverage and you had to call to finalize the quote.
Covered industries under this program are:
- Baked goods distributors
- Auto parts and supplies wholesalers
- Candy, nut, and confectionery wholesalers
- Dry goods wholesalers
- Home improvement, office, machine, equipment, and supplies wholesalers
Nationwide also has customized coverage for wholesalers. It includes endorsements for brands and labels, laptop computers with worldwide coverage of up to $10,000, and commercial property insurance for items that are in transit.
Customer satisfaction with Nationwide is a bit of a mixed bag. Complaints monitored by the NAIC are slightly higher than expected for a company of its size. However, when J.D. Power surveyed small business owners to see who they were most satisfied with, Nationwide ranked third.
For most coverages, including commercial property, you can get a quote online. To purchase the policy, you do need to call. It maintains a 24/7 call center for claims and customer service, though you can also file a claim online or via your independent agent.
Unfortunately, it is difficult to find any details on how its online policy management system works.
Hiscox: Best for Consultants
Pros
- Online quotes
- Dedicated small business insurer
- Instant COI
Cons
- No 24/7 claims support
- No mobile app
- Lower limits for online quoted policies
Standout Features
- Same-day coverage available
- Global coverage for consultants with international clients
- Quote and buy a policy online
- Robust offering of cybersecurity resources
Financial stability: Hiscox has been in the insurance business since 1901. It has financial stability you can trust with an AM Best rating of A (Excellent).
Dedicated small business insurer Hiscox offers a wide range of insurance, but if you want commercial property, most of its offerings are for consultants. Some types that it covers are business, education, marketing, human resources (HR), information technology (IT), and management consultancies.
For commercial property, Hiscox is focused on smaller businesses with revenue limits of $3 million. It has limits of up to $4 million—but limits that high are unavailable online, so you will have to call the provider directly. The deductible can range from $500 to $10,000, and the limit for building coverage is set at $500,000. Because of how its policy is structured, the coverage is targeted towards smaller one- to three-person operations, most likely a home-based business or those in a rented office.
The provider’s commercial property coverage is available for contents, equipment, tenant improvements, and personal effects. It does not always take deductions for depreciation, and you can insure items as replacement cost value (RCV).
Hiscox’s lower score in customer satisfaction reflects the higher-than-expected complaints received by the NAIC and its lack of a 24/7 claims line. Next Insurance is a great alternative and is similar in its structure with online quotes and target of microbusinesses. However, with Next’s app, you can manage your policy and claims any time of day.
We received a quote for a computer consultancy for a BOP. It had a monthly and annual option: monthly required a downpayment of $88.30 and then 10 payments of $44.07, while the annual package cost $529.
The general liability carried a per occurrence limit of $1 million and $2 million per aggregate. It also carried $25,000 in business property coverage with a deductible of $1,000. This was for a home-based business, which is something Hiscox specializes in, offering up to a 5% discount for work-from-home businesses.
Hiscox is an exclusive small business insurer available in all 50 states and offers global coverage. This means your insurance is good anywhere in the world, provided you file the claim in America.
Complaints reported by NAIC are slightly higher than average. However, it has 4.7 out of 5 stars from over 1,000 users.
For smaller businesses, an online quote can be quickly obtained, and you can call to discuss it or purchase the policy online. You will gain access to an online account to manage your policy and get instant COIs. If you need to call, it is only available during weekdays.
How We Evaluated the Top Commercial Property Insurance Companies
We determined the best commercial property insurance carriers using our in-house proprietary evaluation system. In evaluating insurance companies, we focused on the customer’s needs. We paid particular interest to convenience, financial ratings (AM Best), customer service, types of policies offered, and the overall experience as a policyholder for a specific provider.
Frequently Asked Questions (FAQs)
Commercial property insurance, sometimes called business property insurance, is first-party coverage. Insurers will often describe it by saying if you pick up a building and shake it, whatever falls out is considered business property. The building you are holding can be insured under commercial property, too.
Actual cash value (ACV) and replacement cost value (RCV) are terms used to describe how the provider will pay you for a lost item. ACV means there will be some depreciation factored into what the provider will pay you while RCS means the provider will pay what it costs to replace the item.
TIV is an acronym insurers use for “total insurable value.” Usually, it references a building and its contents directly, but it can also include business income. So, if you own a building worth $850,000 that has $50,000 in contents and you have $100,000 in business income, then the TIV would be $1 million.
Bottom Line
It is important to know that if something goes wrong at work, like fire or theft, you are covered. The best commercial property insurers provide the coverage you need, respond timely, and help you with your claim. The Hartford, our leading commercial property insurance carrier, has an intuitive online quoting system to match your specific business and can give you a quote in just a few minutes.
User review references:
1Next Insurance
2Trustpilot | Thimble