KeyBank Business Checking Review | Fit Small Business

KeyBank Business Checking Review

KeyBank offers three business checking accounts. Its checking products have high thresholds, allowing many transactions to post without generating a fee. The monthly maintenance fees are either $5, $15, or $25, depending on the tier, and these are waivable if your account meets the requirements. The bank has robust online and mobile banking, allowing mobile…

Written By
Rayanne Harmon
Rayanne Harmon
Oct 23, 2024
6 minute read

KeyBank offers three business checking accounts. Its checking products have high thresholds, allowing many transactions to post without generating a fee. The monthly maintenance fees are either $5, $15, or $25, depending on the tier, and these are waivable if your account meets the requirements. The bank has robust online and mobile banking, allowing mobile check deposit with an immediate funds option and unlimited bill pay.


I used a few different methods to evaluate KeyBank’s business checking accounts. I first looked at as much information as possible on the KeyBank website to ensure I had a good overview of the checking account structure. I also looked at online reviews from account holders and even compared KeyBank with its competitors.

In addition, I considered reviews from Google Play and the App Store. This allowed me to get a good overview of customer satisfaction in relation to their online experience.


KeyBank Business Checking Alternatives & Comparison


Monthly FeeMonthly Transaction Limit Before FeesMonthly Cash Deposit Limit Before FeesGeographic AvailabilityGeographic availability refers to the states your business needs to operate in to become eligible for account opening.
KeyBank Business logo.

Basic Business Checking

$5;

waivableYou can waive the fee if:

• your average ledger balance is $1,000; or

• you have a combined balance of $10,000 when adding your checking balance and loan balance.

200

$25,000 per statement cycle; then $0.18 per $100

16 statesAlaska, Colorado, Connecticut, Florida, Idaho, Indiana, Maine, Massachusetts, Michigan, New York, Ohio, Oregon, Pennsylvania, Utah, Vermont, and Washington

Visit Key BankMember FDIC
Bluevine logo.

Standard

$0UnlimitedFees apply$4.95 per deposit at Green Dot or $1 + 0.05% of deposit at Allpoint ATMs

Online only

Visit BluevineBluevine is a financial technology company, not a bank. Bluevine deposits are FDIC-insured through Coastal Community Bank, Member FDIC, and program banks.
chase for business logo

Chase Business Complete Banking

$15;

waivable

You can waive the monthly fee by meeting one or more of the following activity requirements:

1. Maintain a $2,000 average daily balance.

2. Have $2,000 in net purchases on Chase Ink Business Cards.

3. Have $2,000 in deposits from Chase QuickAccept or other eligible Chase Payment Solutions transactions.

4. Link a Chase Private Client Checking account.

5. Provide qualifying proof of military status.

20$5,00048 statesChase has physical locations in all states except Alaska and Hawaii.
Visit Chase BankMember FDIC
U.S. Bank logo.

Business Essentials Checking

$0Unlimited digital

25 free teller transactions per statement cycle

26 statesArizona, Arkansas, California, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oregon, South Dakota, Tennessee, Utah, Washington, Wisconsin, and Wyoming.

Visit U.S. BankMember FDIC

Our roundup of the

best small business checking accounts

contains additional recommendations.

KeyBank Business Checking Reviews From Users

The reviews below are for the bank as a whole. No customer has left a KeyBank business checking review as of this writing.


Users LikeUsers Dislike
Branch representatives are prompt at solving bank issuesAutomatic bill pay is sometimes glitchy
Feature to lock and unlock debit cards is very helpfulFees are higher than expected
Credit counseling suggestions are helpfulCheck hold times exceed standard holds

When I was evaluating KeyBank, I looked at WalletHub and Trustpilot to get some customer opinions. There were many positive comments listing specific individuals at the branches who were very helpful in different situations. Other comments stated they were unable to get a resolution when calling in on the customer service line.

The ratings for the iOS and Android mobile apps are excellent. Some other comments were from grateful customers stating how helpful it was to be able to lock and unlock debit cards to prevent fraud on their accounts. This feature is helpful and brings customers peace of mind.

Here’s how KeyBank scored on third-party review sites:

  • WalletHub[1]: 2.9 out of 5
  • Trustpilot[2]: 1.5 out of 5
  • App Store[3]4.7 out of 5
  • Google Play[4]4.6 out of 5
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KeyBank Business Checking Overview of Terms & Features


Basic Business Checking

Business Interest Checking

Reward Checking

Required Opening Deposit

$25

$25

$25

Monthly Fees

$5; waivable

You can waive the fee if:
• your average ledger balance is $1,000; or
• you have a combined balance of $10,000 when adding your checking balance and loan balance.

$15; waivable

You can waive the fee if:
• your average ledger balance is $5,000; or
• you have a combined balance of $15,000 when adding your checking balance and loan balance.

$25; waivable

You can waive the fee if:
• your average ledger balance is $7,500; or
• you have a combined balance of $20,000 when adding your checking balance and loan balance.

APY

N/A

Variable based on market

N/A

Transaction Limit Before Fees

200

100

500

Standard ACH Fees$10 per month, plus per transaction fees of $0.50
Same-day ACH Fees

$25 per month, plus $0.50 per transaction and $0.25 per same-day transaction

Domestic Wire Transfer Fees

Incoming: $20

Outgoing: $30

International Wire Transfer Fees

Incoming: $20

Outgoing: $45

ATM Fees

Free at KeyBank ATMs

Cash Deposits

$25,000 per statement cycle

$25,000 per statement cycle

$25,000 per statement cycle

KeyBank Business Checking Requirements

To qualify for a KeyBank business checking account, you will need to bring the following documents when applying:

  • Your SSN or EIN
  • Business formation papers (DBA, LLC certificate of formation, certificate of incorporation, etc.)
  • Two valid forms of identification; these could include two primary forms (driver’s license, valid passport, government-issued ID with photo and signature) or one primary and one secondary form (credit card, utility bill, lease, or other non-official forms of ID)
  • Minimum required opening deposit

How to Open a KeyBank Business Checking Account

KeyBank requires all business accounts to be opened in person. Visit KeyBank’s Branch Locator to find a location near you.

Refer to our guide on

 how to open a business bank account

for a checklist of documents that banks typically require upon account opening.

KeyBank Business Checking Account Features

  • 200 fee-free monthly transactions
  • $25,000 in cash deposits
  • Discounts on wire transfers
  • Waivable monthly maintenance fee
  • Debit card protection
  • KeyBank overdraft account linking
  • Key@Work wellness benefit

Other KeyBank Business Products

  1. SBA Lending: KeyBank partners with the Small Business Administration (SBA) as one of the top SBA 7(a) lenders in the nation. It has been a preferred lender for over 20 years.
  2. Business Credit Cards: KeyBank has three different rewards credit cards. All offer a 0% introductory Annual Percentage Rate (APR) and have competitive rates.
  3. Business Loans and Line of Credit: KeyBank offers loans for small businesses. It offers business term loans, real estate loans, small business lines of credit, and equipment loans.
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Frequently Asked Questions (FAQs)

KeyBank tends to charge higher fees on overdrafts than expected; however, it does offer the option to link a second account if you would like to draft from your own funds. It also does not allow account opening online, so a branch visit is required.

Every business has different goals and needs. Some businesses need access to in-person services, while others can use an online-only business model. Also, many banks offer low fees, with some offering no fees. For a more comprehensive look at which bank is a good fit for your business, check out our article on how to choose a bank for your small business.

You can open a business checking account at KeyBank with a $25 deposit. The funds can be presented in either cash or check.

Bottom Line

The KeyBank Basic Business Checking account is a great fit for businesses needing access to in-person banking services. It has high transaction limits and a high threshold for free cash deposits. All the KeyBank accounts have monthly maintenance fees; however, the fees seem fairly easy to waive with normal monthly banking activity. In general, the accounts are a good fit for startups needing a bank to grow with.

Visit KeyBank


User review resources:

[1]WalletHub [2]Trustpilot [3]App Store [4]Google Play

Rayanne Harmon

Rayanne Harmon is a seasoned finance professional with over 30 years of experience spanning banking, finance, accounting, and customer relationship management. She brings extensive expertise in consumer and business banking, including credit products such as HELOCs, home equity loans, auto loans, and other consumer lending solutions. Her background also includes financial risk assessment and treasury management, where she has led process improvements and supported client-focused banking initiatives.

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