Chase has three strong business checking products for businesses of all sizes. Its lowest-tier business checking product, Business Complete Banking, comes with a low monthly fee, access to digital banking, and built-in card acceptance. It’s suitable for organizations that need nationwide access to in-person banking and have a low to moderate monthly transaction volume.
Pros
- Unlimited electronic transactions
- Free access to credit card payment processing on mobile app
- Highly rated mobile app
Cons
- Only 20 paper transactions per month
- Steep requirements for waiving monthly fees
- Does not earn interest
Features
- Free business debit card and employee cards
- Online and mobile banking
- Text banking
- Access to QuickAccept payment processing on Chase mobile app
- Fraud protection services
- Credit card and savings account perks
- Business savings, certificates of deposit (CDs), lending products, retirement services, and credit cards also available
How Chase Business Complete Banking Stacks Up With Its Competitors
Chase Business Checking Accounts Comparison
Business Complete Banking is the most basic business checking account Chase offers. If you need to deposit higher amounts of cash every month, send wire transfers frequently, or have a higher number of monthly transactions, you may want to consider one of Chase’s other business banking options. Read our Chase business checking review for a comparison of all three Chase business checking accounts.
When Chase Business Complete Banking Is a Good Fit
- You want a bank that offers a full suite of banking services: On our list of the best small business checking accounts, we named Chase Business Complete Banking the best account for small business banking tools and premium checking. The provider offers a wide range of banking products, including savings, lending products, retirement, and business services.
- You want an in-person banking provider with a wide geographic reach: Chase has over 4,800 banking locations across 48 states.
When To Use a Chase Business Complete Banking Alternative
- You make over 20 in-person paper transactions per month: Chase Business Complete Banking only offers up to 20 fee-free paper check deposits and withdrawals each month. Businesses with higher transaction volumes should upgrade to Chase’s higher tiers. Our Chase business checking review provides a comparison among the three accounts.
- You want an interest-bearing checking account: The Chase Business Complete Banking checking account does not earn interest. A good alternative would be Bluevine, which pays qualified accounts APY of 2.0% on balances up to $250,000. Learn more about how to qualify for Bluevine’s APY through our review of Bluevine business checking.
- You deposit over $5,000 in cash monthly: While businesses needing higher deposit limits could upgrade to a higher-tier Chase account, Bank of America offers a free cash deposit limit of $7,500 for nearly the same monthly fee (which can also be waived). Read our Bank of America business checking review for more information.
Chase Business Complete Banking Overview
 | |
|---|---|
Required Opening Deposit | None |
Required Balance Minimum | None |
Monthly Fees | $15; waivable |
Monthly Transaction Limit Before Fees | Unlimited electronic transactions; 20 fee-free paper transactions per month |
Excess Transaction Fee | 40 cents per item |
Automated Clearing House (ACH) Payment Fees | $25 for first 25 items per month, 15 cents per item above 25 per month, $2.50 return fee |
Domestic Wire Transfer Fees | Up to $35 for outgoing wire transfers, up to $15 for incoming wire transfers |
International Wire Transfer Fees | Up to $50 for outgoing wire transfers, up to $15 for incoming wire transfers |
ATM Fees | |
Overdraft Fees | $34 per transaction after the first transaction that reduces the account’s balance to negative $50 |
Monthly Cash Deposit Allowance | $5,000 |
Excess Cash Deposit Fee | $2.50 per $1,000 |
Annual Percentage Yield (APY) | N/A |
| |
|---|---|
Debit Card | Free debit card, mailed within 10 business days of application approval |
Physical Checks | Cost varies depending on type of checks ordered |
Accounting Software Integrations | QuickBooks, FreshBooks, and other leading accounting software |
Business Payment Integrations | Available with Chase Payment Solutions |
Customer Service | Live customer support online or in bank branch locations |
Invoicing Products | N/A |
Other Products Available | Business savings, CDs, lending products, credit cards, merchant services, and collection service |
Chase Business Complete Banking Requirements
To open a business bank account with Chase, you may apply directly through its website or visit one of its 4,700 banking centers.
Depending on how your business is structured, you may need to submit additional Chase Business Complete Banking requirements. View the requirements per company structure below.
Personal Identification
- Two forms of ID (at least one must be a valid government-issued ID)
Tax Identification Number (TIN)
- Social Security number, international TIN (non-United States citizens), or an employer identification number (EIN)
Business Documentation
- Varies based on state of organization
- Assumed name certificate (also known as trade name certificate, fictitious business name statement, or doing business as (DBA)
- Trust documentation
Personal Identification
- Two forms of ID (at least one must be a valid government-issued ID)
TIN
- EIN
Business Documentation
- Written partnership agreement for general partnerships or certified partnership agreement for limited partnerships, limited liability partnerships (LLPs), and limited liability limited partnerships (LLPs)
- Joint venture agreement for general partnerships
- Active status verification for limited partnerships, LLPs, and LLLPs only. Partnerships registered more than one year ago also require one of the following: Certificate of good standing, status report, or long form standing or short form standing)
- Website validation—must be obtained free of charge
- Assumed name certificate
Personal Identification
- Two forms of ID (at least one must be a valid government-issued ID)
TIN
- EIN or Social Security number/ITIN (for single-member LLCs only)
Business Documentation
- Certified articles of organization (certificate of formation) ― filed with state agency
- Website validation
- Active status verification (LLCs registered more than one year ago also require one of the following: Certificate of good standing, status report, or long form standing or short form standing)
- Assumed name certificate
Personal Identification
- Two forms of ID (at least one must be a valid government-issued ID)
TIN
- EIN
Business Documentation
- Certified articles of incorporation (also known as certificate of formation)
- Website validation ― must be obtained free of charge
- Active status verification (Corporations registered more than 1 year ago also require one of the following: Certificate of good standing, status report, long form standing or short form standing)
Personal Identification
- Two forms of ID (at least one must be a valid government-issued ID)
TIN
- EIN
Business Documentation
- Articles of association
- Charter document validating existence
- IRS confirmation of EIN issuance
You can also read our guide on how to open a business bank account for a downloadable checklist of documents banks typically require upon account opening.
Chase Business Complete Banking Features
Business Debit Cards
The Chase Business Complete Banking account comes with a free business debit card. You get unlimited debit card purchases and free ATM transactions within the Chase network, but each out-of-network transaction costs $3.00. Chase also provides associate and employee debit cards.
Digital Banking
You can manage your Chase business checking account through the Chase website or mobile app.
Through web banking, you can:
- Enable fraud protection services
- Manage your account
- View account activity
- Move money through the Chase Payment Center
- Send and receive money through Zelle
Additionally, the app lets you deposit checks remotely. It also provides budgeting and reporting tools that help you keep track of your spending.
The app has a rating of 4.8 on the App Store[1] (based on approximately 5.2 million reviews) and 4.4 on Google Play[2] (based on approximately 1.8 million reviews). Users praised the app for being easy to navigate, reliable, and responsive. However, many customers criticized the user interface (UI) for displaying an excessive number of popups. They also disliked the lack of support for screenshots.
Text Banking
If you have the Chase mobile app, you can also access banking information via text. Chase’s text banking feature lets you view account balances, review transactions, and view credit card bill information. However, although Chase does not charge fees for text banking, message and data rates may apply.
Payment Acceptance Through Chase QuickAccept
Business Complete Banking comes with free access to Chase’s payment processor, QuickAccept. You can use QuickAccept for free on the Chase mobile app.
QuickAccept can accept phone payments and create secure payment links. If you need a device for processing credit card payments, you can also purchase the QuickAccept contactless mobile card reader for $49.95.
Fees on entries or swipes through QuickAccept or a Smart Terminal are as follows:
- Manual entry transactions: 3.5% plus 10 cents per manual transaction
- Swipe/dip/tap transactions: 2.6% plus 10 cents per tap, dip, swipe transaction using the QuickAccept contactless mobile card reader
You can deposit QuickAccept funds into your account on the same day for no additional fee.
Fraud Protection Services
Chase’s Fraud Protection Services allow you to protect your cash flow from fraud. You get check monitoring and approval, along with payment limits and account alerts. You upload a file or information about checks you have written, and Chase compares them to checks presented for payment against that file. The service is optional and available upon request.
Perks With Chase Business Credit Cards & Savings
Chase provides additional perks for linked credit cards and savings accounts.
- Chase Ink Business Unlimited: You can waive the Chase Business Complete Banking monthly fee by making at least $2,000 in monthly credit card purchases.
- Chase Business Total Savings: You can waive the Business Total Savings monthly fee by linking your Business Complete Banking account.
Other Chase Business Banking Products
- The Chase Total Business Savings account is an interest-drawing savings account with a monthly fee of $10, waivable with an average ledger balance of $1,000 or a linked Chase Business Complete Banking account.
- The Chase Business Premier Savings account is an interest-drawing savings account designed for businesses with higher savings balances. It has a monthly fee of $20, which can be waived by either meeting an average ledger balance of $25,000 or linking the account to a Performance Business Checking, Platinum Business Checking, or Analysis Business Checking account.
For both accounts, the minimum deposit requirement is $25. APY varies depending on the state your business is located in.
Chase Business CDs earn fixed interest rates on Federal Deposit Insurance Corp. (FDIC)-insured deposits for an opening deposit of $1,000 and no monthly fee. Terms range between 31 days to 10 years. You can access interest rates by choosing longer terms or depositing higher balances. You can earn higher relationship rates if your CD is linked to a Chase business checking account.
Chase provides the following business lending services:
- Lines of credit
- Business loans
- Commercial real estate loans
- Small Business Administration (SBA) loans
- Equipment and trade financing
It also provides access to low-cost 401(k) plans through Everyday 401(k) by J.P. Morgan. Some plans start as low as $75 per month plus $5 per participant.
There are 10 types of Chase business credit cards:
Best For | Annual Fee | Ongoing Rewards | |
|---|---|---|---|
 Ink Business Premier | Those who make large purchases frequently | $195 | Up to 2.5% cash back |
 Ink Business Unlimited | Earning fixed-rate cash back | $0 | Unlimited 1.5% cash back |
 Ink Business Cash | Office supply and telecommunications expenses | $0 | Up to 5% cash back on select purchases |
Read our Ink Business Cash Credit Card review | |||
 Ink Business Preferred | Earning travel rewards and lucrative sign-up bonuses | $95 | Up to 3x rewards points |
 Southwest Rapid Rewards Performance Business | Earning premium Southwest travel rewards and perks | $199 | Up to 4x rewards points on Southwest purchases |
 Southwest Rapid Rewards Premier Business | Those who want a low annual fee Southwest card | $99 | Up to 3x rewards points on Southwest purchases |
 United Business | Those seeking a United Airlines card with a low annual fee | $0 for the first year, then $99 | Up to 2x miles on United purchases |
Read our United Business Credit Card review | |||
 United Business Club | Luxury travel with United Airlines | $450 | United Club membership and up to 2x miles on United purchases |
Read our United Club Business Card review | |||
 IHG One Rewards Premier Business | Staying at IHG hotels and resorts | $99 | Up to 26x points on IHG-related purchases |
 World of Hyatt Business | Loyal Hyatt Hotels customers | $199 | 2x bonus points on your top 3 spending categories |
You can read our guide to the best Chase credit cards to learn more and determine which card best suits you.
Chase Business Complete Banking Reviews From Users
Few Chase Business Complete Banking reviews have been published on user review platforms. While the account has 3.3 stars on WalletHub[3] (based on fewer than 20 reviews), only two reviews provided account-specific comments. These reviewers both said that they found the $2,000 minimum balance requirement for waiving fees too high.
Outside Business Complete Banking, Chase’s overall rating on WalletHub[4] is 3.8 out of 5 (based on about 27,000 reviews). Additionally, it received a rating of 1.6 on ConsumerAffairs[5] (based on more than 4,000 reviews) and 2.5 on DepositAccounts[6] (based on 270-plus reviews). Recurring comments include the following:
- Good digital banking experience: Reviewers said that the Chase website and app were both easy to use.
- Poor in-person banking experience: According to negative reviews, Chase’s customer service team tends to be inefficient and impersonal. Branches were frequently understaffed, leading to long lines at tellers.
Bottom Line
Chase is one of our top choices for business banks because it offers generous account-opening bonuses, easily waivable monthly fees, and access to a wide variety of business banking products. If you’re looking for a business checking account that offers unlimited electronic transactions, access to in-person banking, and built-in card acceptance, the Chase Business Complete Banking account is a great choice. As your needs change, Chase offers two other checking products that can easily scale as your business grows.
User review references:
1App Store
2Google Play
3WalletHub
4WalletHub
5ConsumerAffairs
6DepositAccounts
