TaxAct Professional Software Review: Features & Pricing | Fit Small Business

TaxAct Professional Software Review: Features & Pricing

TaxAct Professional is a thorough and affordable professional tax software program. Combined with strong customer support options, it is an excellent choice for high-volume tax preparers of returns with medium to low complexity. Its pay-per-return pricing starts at $150 per return plus a $25 filing fee for individual returns and $249 plus a $40 filing…

Dec 4, 2024
6 minute read

TaxAct Professional is a thorough and affordable professional tax software program. Combined with strong customer support options, it is an excellent choice for high-volume tax preparers of returns with medium to low complexity.

Its pay-per-return pricing starts at $150 per return plus a $25 filing fee for individual returns and $249 plus a $40 filing fee for business returns. Other pricing options are available, including unlimited plans and bundles for low-volume tax firms.

Varied pricing packages include add-ons for customization. If you don’t find a package that meets your needs, TaxAct Professional offers a 30-day money-back guarantee, which I find to be a strong sign that a company stands behind its product.

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  • Core accounting functionality: I checked for general ledger capabilities to manage both crypto and fiat transactions in one system.
  • Integration and ecosystem fit: I reviewed integrations with platforms like QuickBooks and Xero, along with compatibility with exchanges and wallet tracking tools.
  • Pricing and plan value: I compared pricing tiers to see how features align with cost at different business stages.
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Pricing for 2024 Returns

Individual Returns

  • 1040 Pay-per-return: $150 one-time fee plus $25 per return plus $35 per state program
  • 1040 Bundle (one user): Unlimited individual federal and state returns for $1,045
  • 1040 Enterprise Bundle (multiple users): Unlimited individual federal and state returns for $1,245; includes cloud data storage

Business Returns

  • Business Pay-per-return: $249 one-time fee plus $40? per return plus $39 per state program
  • Complete Bundle (one user): Unlimited individual and business federal and state returns for $1,895
  • Complete Enterprise Bundle (multiple users): Unlimited individual and business federal and state returns for $2,295; includes cloud data storage
Free Trial2024 Professional Evaluation Edition provides free access for a single user but doesn’t allow printing or filing of returns
Returns Supported1040, 1041, 1065, 1120, 1120S, and 990
Supported Bookkeeping SoftwareQuickBooks, Sage Online, Wave, and Xero
Money-back Guarantee30 days (except for returns accepted by the IRS)
Supported Bookkeeping SoftwareNone
Standout Features
  • Dedicated support for all packages
  • Multi-user licenses available
  • Access to over 20 practice management features via TaxDome
  • TaxTutor guidance and what-if scenario tax calculators
Customer SupportTelephone and email
Average User ReviewsOverall, users have a high opinion of TaxAct Professional for basic returns due to the simplicity of the interface and reasonable pricing.

  • High-volume tax preparers: We ranked TaxAct Professional as the best value for preparing unlimited returns in our evaluation of the best professional tax software.
  • Firms wanting a high level of support: TaxAct Professional’s support team is available via phone and email, and you’ll also have access to online resources.
  • Firms needing practice management features: Users can subscribe to TaxDome starting at $300 per user, per year, and get CRM, secure storage, and a client portal, among other firm management features.

TaxAct Professional Alternatives & Comparison


Unlimited ReturnsForm 1040Forms 1041, 1120, 1120S & 1065Form 5500Form 990Forms 706 & Form 709
TaxAct Professional LogoFrom $1,045 for 1040s and $1,895 for individual and business returns
Drake Tax logoFrom $2,195 (single user) for unlimited returns of any type

Visit Drake Tax

CCH Axcess Tax logo.$9,999
Visit CCH Axcess Tax
ProConnect Tax logo.Quote upon request709 only

Visit ProConnect Tax

Lacerte Tax logoQuote upon request

Visit Lacerte Tax

TaxAct Professional Reviews From Users


PROSCONS
Easy to useIssues with amended tax returns
Economical price pointLimited capacity to leave internal notes directly in software
Helpful customer support staffIssues with depreciation calculation

While TaxAct Professional may not be the optimal software for complex returns, those preparing simple, high-volume returns shared that TaxAct has all the forms they need. One reviewer referred to it as “starter software,” which further underscores the product’s simplicity. Users who reviewed it on Capterra (4.8 out of 5 based on around five reviews) scored it highly for ease of use, value, support, and product attributes.

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What Reddit Users Are Saying

Reddit users noted that the software is effective but occasionally “slow and clumsy.” One helpful user recommended using TaxAct Professional’s pay-per-return pricing for basic returns but using software with more horsepower (like ProSeries or Lacerte) for more complex returns.

Others mentioned that they find customer support to be helpful. However, they also said that they find themselves calling for support more often than they would like for Form 990, amended returns, and gain and loss reporting on Schedule D.

TaxAct Professional Pricing

The TaxAct Professional pricing structure consists of multiple subscription levels based on the number of users and the types of returns being filed. In addition to the cost of the tax return, fees to e-file or print the return start at $25. TaxAct Professional offers a 30-day money-back guarantee.


1040 Bundle1040 Enterprise Bundle1040 Pay-per-Return
Total Cost$1,045$1,245$150

+ $25 per return

Multi-user License 1040 & supporting schedules
Return Types 10401040 & supporting schedules1040 & supporting schedules
All States Included$35 per state
Unlimited Return e-Filing 

TaxAct Professional Features

While TaxAct Professional can handle standard individual and business tax forms, you’ll need to find another solution if you need to file 5500 benefit plan returns, such as Lacerte Tax, listed in my alternatives above. Here are a few of TaxAct Professional’s features.

Virtual Practice Capability

Thanks to a partnership with TaxDome (an additional subscription starting at $300 per year, per user), TaxAct Professional can provide access to over 20 key practice management features. These include automated workflows, unlimited and secure file storage, a client portal, and unlimited e-signatures. You’ll also have access to customizable CRM tools, making TaxDome one of our leading CRMs for accountants and bookkeepers.

If you’re interested in TaxDome’s practice management features, you can choose between TaxDome Light or TaxDome. Both tiers accommodate unlimited clients.


TaxDome LiteTaxDome
Monthly Pricing$33(or $300 annual payment)From $50
Number of Users1Unlimited
CRM With Custom Fields
Document Sharing
Storage
E-signatures
Client Portal
Secure Chat & Client Tasks
Print From All Software to TaxDome
Free Onboarding Session
Workflow Automation
Time & Billing
Proposals & Recurring Invoices
Client Forms, Organizers & Engagement Letters
Mobile App for Firm & Clients
PDF Editor
Firm Wiki (SOPs)
Calendar Integrations
White-labeled Website & Client Portal
Unlimited Support & Advanced Training Sessions
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Powerful Reports and Tools

TaxAct Professional offers a variety of reports and tools that will assist both you and your clients. This support includes TaxTutor guidance, which provides insight into deductions, complex law changes, tips, and strategies. Other tools are what-if scenario tax calculators, custom client reporting, and depreciation and disposal summaries.

Access to ProAdvance

All TaxAct Professional subscribers have access to ProAdvance, which is an online resource center that provides information and resources to enhance your practice.

TaxAct Professional Ease of Use & Customer Support

One of TaxAct Professional’s strongest points is its intuitive UI and ease of navigation. New tax preparers can benefit from diagnostic alerts and an excellent customer support system, which is available for all software packages. The platform also provides access to useful articles, training videos, and a setup and troubleshooting guide.

TaxAct Professional is accessible via telephone and email and has several online resources. Standard telephone support hours are between 8 a.m. and 5 p.m. Central time, Monday through Friday. Extended hours may be available around key tax deadlines.

How I Evaluated TaxAct Professional

I evaluated TaxAct Professional tax preparation software using relevant benchmarks for small business tax preparers. Based on the needs of small business tax preparers, these benchmarks included an analysis of cost, ease of use, management of client documents, facilitation of data import, and accessibility of software support.

Frequently Asked Questions (FAQs)

It can be, as its Enterprise version lets you choose between having it as an on-site application or hosted for cloud access.

No. The TaxAct mobile app was discontinued as of tax year 2023.

Professional federal editions are billed in October, while state editions are billed in December.

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Bottom Line

TaxAct Professional’s powerful tools and simple interface make it an ideal choice for professional tax prep software. Along with powerful reports and practice management tools, TaxAct Professional is a low-price leader for high-volume preparers, especially those wanting the reassurance of a money-back guarantee.

Liz Smith, CPA, MSTFP

Liz Smith is a veteran practitioner with over 13 years of experience in public accounting, specializing in guiding businesses through every stage of their financial journey — from inception to dissolution. With a strong background in trust administration, tax planning, and compliance for pass-through entities, she brings a wealth of expertise to the table. She also has extensive managerial experience in project management, and hands-on experience with IRS controversy resolution. This background ensures her clients receive strategic, informed guidance to navigate complex financial landscapes.

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