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What is

What Is a QR Code Payment? Small Business Guide

A QR code payment is a contactless payment method made via scannable graphics. It requires a very simple set up, but the potential payoff is great.

By June 22, 2023 | Retail, What is

QR stands for quick response and refers to the black-and-white square graphic label that looks like a bunch of large pixels. Each graphic contains unique information that lets you visit a website, place an order, and make a payment by scanning the image with an app on your mobile device. How Do QR Code Payments…

Passive Candidates: Ultimate Guide for Small Businesses

By June 19, 2023 | Human Resources, What is

Passive candidates are people who are typically already employed and not actively seeking new roles, but may be open to new opportunities and potential career advancements. You can often find them via social media platforms, LinkedIn, or employee networks and referrals. Recruiting passive candidates can be valuable to your company, as they often bring experience…

Resume Screening: Complete Guide for Small Businesses

By June 16, 2023 | Human Resources, What is

Resume screening is a critical step in the recruiting process that involves reviewing resumes to narrow in on only the most qualified candidates. There are two ways to screen resumes—manually reviewing them or using a resume screening tool such as an applicant tracking system (ATS). Manual screening requires a careful review of details to filter…

What Is POS Security? A Guide to Protecting Your Data

By June 16, 2023 | Free Resources, Retail, What is

Point-of-sale (POS) security protects the computer systems that process debit and credit card transactions. Because point-of-sale systems can contain sensitive data like account numbers, emails, and addresses, hackers target these systems, and a data breach can be costly both financially and reputationally. POS system security does not only apply in-store; POS systems can also be…

What Is Call Whisper? A Comprehensive Small Business Guide

By June 16, 2023 | Office Technology, What is

Call whispering is a voice-over-internet-protocol (VoIP) feature that lets managers listen to an active call between an agent and a customer and talk to the agent simultaneously without the customer knowing. It benefits customer service teams by speeding up issue resolution, empowering new agents, and making coaching easier for managers. In this article, we’ll explore…

What Is a Sole Proprietorship? (+ Examples)

By June 15, 2023 | Taxes, What is

A sole proprietorship is a small, unincorporated business run by a single person. This business structure is easy to set up and doesn’t require much paperwork. The entity does not exist apart from the owner, so if you start one, then you can use your first and last names as your business name or adopt…

How to Get an Employer Identification Number (EIN)

By June 14, 2023 | Taxes, What is

An employer identification number (EIN) is a unique nine-digit number that identifies your small business when you file taxes, open a business bank account, get a business loan, or perform other business activities. Obtaining an EIN is free, and you can apply for it online, by fax, or by mail if your business is in…

What Is Call Forwarding? A Guide for Small Businesses

By June 13, 2023 | Office Technology, What is

Call forwarding, or call diversion, is a voice-over-internet-protocol (VoIP) feature that redirects inbound calls to another phone number, such as a company’s main landline, a user’s mobile phone, or a colleague’s extension. Its main purpose is to ensure all calls are answered when the primary call recipient is unavailable. It allows team members to be…