CRM data is the information in your customer relationship management (CRM) system that pertains to your business’ customers, leads, revenue, or operational performance. CRM data is a valuable asset to your business because it enables you to make data-informed operational and financial decisions based on real information related to interests, buying habits, and likelihood of…
149 Administrative & Office Job Titles + Stats
Administrative and office job titles are varied and can indicate many things across many departments, including clerical tasks, customer support, supervision, product and project management, and staff support. Carefully evaluate job titles, descriptions, and salaries for those that suit your specific needs before advertising a position for hire. A suitable administrative job title should reflect…
What to Include in a Winning Prelisting Package
When you’re trying to get more real estate listings, you need to show potential clients that you can sell their home for the most money and that you will be a trustworthy, responsive, and valuable asset in their homeselling process. The best way to do that is by creating an effective prelisting package (also called…
B2B Sales: The Ultimate Guide to Business-to-Business Selling
Business-to-business (B2B) selling involves the activities of selling a product or service to another business. Compared to business-to-consumer (B2C) sales, B2B sales are usually for higher cost and higher profit margin products and services, involve a heavier emphasis on relationship building with potential customers, and require a higher level of sales expertise about the products…
Federal and State Jury Duty Leave Laws + Sample Policy
It is likely an employee at your business will get called to jury duty. They will have a court-ordered document requiring them to serve. Businesses must provide time off for employees to fulfill their civic duties during jury duty. While federal law does not require employers to pay employees for jury duty, some state regulations…
What Is Dropshipping?
Dropshipping is a retail business model in which an ecommerce merchant sells physical products without keeping inventory in stock. The retailer acts as an online storefront where customers purchase goods, and orders are fulfilled by a third-party manufacturer or wholesaler. For entrepreneurs, dropshipping is a low-cost and low-risk way to sell online because it requires…
What Is a Service CRM? Benefits, Tools & Best Providers
A service CRM is a type of customer relationship management (CRM) tool that focuses on improving the quality of your customer service activities to increase retention and satisfaction. It allows you to communicate through multiple channels, build a unified team, and create a centralized database for all your interactions with your customers. It is typically…
Credit Card Stacking & How to Use It to Fund Your Startup
Credit card stacking is the practice of applying for multiple credit cards at the same time as an alternative financing solution for startups and small businesses. Some business owners, especially those who cannot qualify for business financing otherwise, use credit card stacking to access a large line of credit to fund their working capital needs….
How to Generate Leads With High Converting Landing Pages
Utilizing real estate landing pages is a necessary component to your success in real estate, and an excellent way to generate leads. Real estate landing pages help agents capture leads by collecting contact information on listing-focused websites. You can optimize landing pages for lead generation by offering free content or providing home search or home…
Multiple Listing Service (MLS): The Simple Guide for Agents
A multiple listing service (MLS) is a database of current and historic real estate listings in a local area. This database is created, maintained, and paid for by either the National Association of Realtors (NAR) or local real estate professionals. In this guide, we’ll explain how it promotes greater cooperation between listing agents and buyer’s…
Top 9 Benefits of a CRM System for Small Businesses
The general benefits of using a customer relationship management (CRM) system include a simplified sales process, improved team productivity, and increased sales. These are accomplished through a combination of CRM features, human efforts, and a positive customer response. This article breaks down the specific benefits of CRMs for sales, marketing, and customer support teams within…
Inventory Shrinkage: Definition, Causes & How to Prevent It
Inventory shrinkage is the difference between a product’s recorded stock count and the amount physically on hand. The difference between these two amounts is referred to as “shrink.” In a retail setting, this is sometimes called retail shrink. Either way, it means the same thing—you’re missing inventory you thought you had. Shrink or lost stock…