Automated voice messaging is a telecommunication system that delivers a prerecorded voice message to a list of contacts. This agentless technology enables businesses to broadcast various communications more efficiently, from product announcements to emergency notices, and customer service reminders. It’s also used for improving business greetings and providing relevant information, helping customers solve issues themselves….
Sales pipeline stages are the steps within a sales cycle that identify the internal activities needed to move a prospect from initial contact to buying your products or services. These include tasks like prospecting, lead qualification, and product delivery—all of which can be tracked using customer relationship management (CRM) software. There are nine common stages…
A customer relationship management (CRM) campaign is a project, initiative, or series of activities designed to build and nurture a customer relationship, managed within a CRM system. It includes developing and deploying email, short message service (SMS) messages, social media, promotional, and online advertising campaigns. Direct sales activities, like cold or warm call outreach, also…
If you own a business, you may be able to take the meals and entertainment deduction to lower your tax liability. Generally, you can deduct the cost of business-related meals and meals consumed while traveling overnight, whereas the business-related entertainment costs aren’t deductible. The purpose of the meal or event and who benefits from it…
Property managers oversee the management, maintenance, and operation of residential and commercial real estate on behalf of property owners and investors. They are also responsible for finding and securing qualified tenants for vacant rental units and collecting rental payments. The responsibilities of a property manager differ depending on the type of property being managed, the…
Accounting controls are methods and procedures that prevent, detect, and correct misstatements that occur within the financial accounting process until the formation of the financial statements. They are one type of a larger set of internal controls that every business should follow. When we talk about accounting controls, we’re referring to controls within the accounting…
Customer relationship management (CRM) software provides businesses with a centralized location to input, store, and manage leads and customer interactions. Industry-specific CRMs offer more niche and specialized tools to help particular business types, including insurance, healthcare, and hospitality, move customers and prospects through sales cycles more quickly. Meanwhile, general-use CRMs provide more universal features applicable…
A vacancy rate defines the percentage of unoccupied units in a multiunit rental property. It is a valuable metric that helps determine whether a rental property is performing well and if it will be a profitable investment. To learn more about what a vacancy rate is, we’ll use a vacancy rate calculator and discuss why…
