Buildertrend Review: Features, Pricing & Alternatives | Fit Small Business

Buildertrend Review: Features, Pricing & Alternatives

Buildertrend is a cloud-based construction project management software that allows you to manage project planning, scheduling, document management, and more. It includes built-in financial management tools, like job costing, invoicing, and payment tracking, and it integrates with QuickBooks Online or Xero for accounting. I find Buildertrend more robust than other similar software, but it can…

Written By
Mark Calatrava
Mark Calatrava
Nov 18, 2024
11 minute read

Buildertrend is a cloud-based construction project management software that allows you to manage project planning, scheduling, document management, and more. It includes built-in financial management tools, like job costing, invoicing, and payment tracking, and it integrates with QuickBooks Online or Xero for accounting.

I find Buildertrend more robust than other similar software, but it can be pricey for small businesses. Prices range from $499 to $1,099 per month, with additional costs for QuickBooks Online or Xero if needed. Learn if it’s worth the cost in this detailed Buildertrend review.

I evaluated each retail accounting system based on how well it supports real retail workflows, including inventory tracking, sales activity, and day-to-day financial management. I focused on what actually works in practice — how transactions flow, how inventory connects to accounting, and how easy it is to manage operations without extra tools.

  • General features: I reviewed how each system handles core accounting tasks like general ledger, banking, accounts receivable, accounts payable, sales tax, and financial reporting. I gave more weight to platforms that deliver reliable, complete accounting without requiring workarounds.
  • Retail-specific features: I examined tools that directly support retail operations, including inventory management, sales tax tracking, and POS integration. I prioritized systems that keep inventory and financial data aligned in real time.
  • Pricing: I compared monthly costs, user limits, and feature availability across plans. I looked closely at whether key retail features are included in entry-level tiers or locked behind upgrades.
  • Ease of use: I assessed how quickly a non-accountant can complete common tasks like invoicing, expense tracking, and reporting. I focused on navigation clarity and how much setup is required to get started.
  • Customer support: I reviewed available support channels, including phone, chat, email, and help documentation, to see how easily users can get assistance when needed.
  • User reviews: I analyzed average ratings from trusted review platforms to understand how each system performs in real-world use.

Buildertrend Alternatives & Comparison


PricingConstruction ManagementGeneral AccountingEase of UseCustomer Support
Buildertrend logo$499 to $1,099 per month4.8★3.3★4★4.8★
Visit Buildertrend
QuickBooks logo.$38 to $275 per month3.7★5★4.2★3.5★
Visit QuickBooks Online
Sage 100 Contractor logoCustom4.6★4.4★2.6★3.5★
Visit Sage 100 Contractor
Sage 100 Contractor logoFrom $15,000 implementation feePlus $299 monthly per user5★4.8★3.7★3.5★
Visit Premier Construction Software

Rating explanation: 5★: Excellent; 4★: Good; 3★: Average; 2★: Fair; 1★: Poor

If you think that a general-purpose bookkeeping platform is suitable for your construction business, check out our roundup of the best small business accounting software.

Buildertrend Reviews From Users

4.5 / 5


Users LikeUsers Dislike
Easy to understand and useA bit expensive
Excellent daily log featureIntegration with accounting software can be frustrating
Responsive customer support

Here’s a summary of the most relevant Buildertrend reviews:

  • User-friendly: One user said that the program is easy to understand and use despite its robust feature set. I also find it user-friendly—but it’s not as easy to use as QuickBooks Online.
  • Daily log feature for improved project management: A reviewer appreciates that they can assign jobs for subcontractors and see everything through their daily logs.
  • Quick to provide customer support: Another user explained that they can quickly get support from an agent. I love Buildertrend’s customer support because it provides phone assistance, which isn’t offered by most similar providers.
  • Costly for small businesses: Some complained that Buildertrend is expensive for small-scale construction firms. This aligns with my evaluation—but I’d like to point out that its comprehensive feature set can be worth the price.

As of this writing, here’s how Buildertrend is rated by third-party sites:

  • Software Advice[1]: 4.5 out of 5 from over 1,600 reviews
  • G2[2]: 4.2 out of 5 from over 150 reviews
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I compared Buildertrend with QuickBooks Online, Sage 100 Contractor, and Premier Construction Software. The graph below sums up my findings.

Buildertrend vs Competitors


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  • Buildertrend From $499 per month
  • QuickBooks Online $35 to $235
  • Sage 100 Contractor Custom
  • Premier Construction Software From $15,000 (one-time) plus $349 per user monthly

Based on the results, QuickBooks Online wins in pricing, with prices starting at $35 per month. However, I recommend getting at least the Plus plan ($99 monthly) for construction accounting, which is more affordable than Buildertrend and the other competitors.

Buildertrend excels in construction features but trails behind Premier Construction Software, our overall best construction accounting software. Premier is a bit more enhanced as it doesn’t require accounting integration and offers equipment management features. Buildertrend also has general accounting features but is not as extensive as those in a full-fledged bookkeeping solution like QuickBooks Online.

Buildertrend Pricing

4.5 / 5

Buildertrend is a bit expensive for very small-scale contractors, but I awarded it a high score because it supports unlimited users. This makes it more reasonably priced for businesses with multiple members.

It offers three plans, as summarized in the Buildertrend pricing table below.

Pricing & InclusionsEssentialAdvancedComplete
Monthly Pricing$499$799$1,099
Number of UsersUnlimitedUnlimitedUnlimited
Project Scheduling
Customer Portal
Advanced Estimating
Change Order Management
Request for Information (RFI) Management
Warranty Request Management

For detailed information on what each plan includes, visit the Buildertrend pricing page.

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Buildertrend Notable New Features

  • Multiowner approval: Previously, contractors could only assign one client to approve a proposal. Now, multiple clients can be assigned to a single proposal, and each client’s approval is required before the proposal is considered approved.
  • New proposal dashboard: I like that Buildertrend now has a more streamlined dashboard for managing estimates and proposals. Instead of navigating several menus, you can now access the consolidated Proposal Dashboard, which provides a single place to view the status and history of all job proposals.
  • Invoice attachment syncing with QuickBooks Online or Xero: You can now send invoice attachments when syncing owner invoices to QuickBooks Online or Xero. Previously, only the invoices themselves would sync, but now, any relevant attachments, like contracts, are also transferred.
  • Syncing bill attachments to Xero: When bills are synced with Xero, attachments like receipts are also brought over. This feature supports multiple file types, including Word documents, Excel files, PDFs, and images.
  • Applying credit memos to invoices: You can now apply credit memos directly to owner invoices, making it easier for you to manage overcharges and product returns.

Buildertrend General Accounting Features

3.3 / 5

I gave Buildertrend a moderately low score in my evaluation because it requires integration with QuickBooks Online or Xero to handle full accounting functions. However, it still provides a decent set of general accounting features, including:

Invoicing

Buildertrend allows you to create a new invoice using the New Owner Invoice form. It’s easy to create an invoice in Buildertrend, but I’m not too happy with the customization options. For example, you can edit fields like line items but can’t add your company logo and change the invoice design. If you want more professional-looking invoices, then I recommend integrating Buildertrend with QuickBooks Online.

Alternatively, you can also create new invoices in Buildertrend using other features, like change orders, estimates, and bills.

Owner invoice screen showing how to create an invoice from other Buildertrend features like change orders and estimates.

Creating Buildertrend invoices from other features (Source: Buildertrend)

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Payment Tracking

After sending invoices to your clients, you can monitor payments and outstanding balances. You can easily track which invoices have been paid and which are still pending. To help you collect payments, you can also set up automated reminders for clients.

Job Costing

With Buildertrend, you can allocate expenses for a specific project, allowing you to better track how much is spent on labor, materials, equipment, etc. This allows you to track your expenses in real time and avoid going over budget. Additionally, you can review past project costs so that you can create more accurate estimates for future projects.

Purchase Order Management

Create, manage, and track purchase orders directly from the software. What I like most about this tool is that it is integrated with the other features, making it easier to manage accounting. For example, purchase orders can be instantly converted into invoices once the requested materials or services are delivered.

Budgeting

Buildertrend lets you create detailed project budgets and track expenses against those budgets. This helps you determine whether you’re making money on specific projects or you need to make some adjustments. You can also create financial forecasts to help you better manage your budgets.

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Buildertrend Construction Management Features

4.8 / 5

I would have awarded Buildertrend a perfect mark if it had a dedicated equipment management feature, which is extremely useful for modern contractors. However, it is still more comprehensive than most similar platforms I’ve reviewed. Here are some of its most significant construction features:

Document Management

As I mentioned earlier, Buildertrend is my top choice for managing construction-related documents. It allows you to store and manage any type of project-related documents, including blueprints, contracts, and permits. It also includes version control to track changes easily and refer to previous versions if needed.

Project Scheduling

Buildertrend provides an easy way to create project timelines and assign them to team members or subcontractors. The scheduling tool integrates with the other features so that schedules automatically update when changes are made. For instance, if a task is delayed because of weather conditions, the timeline adjusts accordingly.

Screen where you can track project schedules in Buildertrend.

Project scheduling tool in Buildertrend (Source: Buildertrend)

Daily Logs

This is one of my favorite Buildertrend tools, as it’s useful for tracking day-to-day activities on the site. For instance, it allows you to monitor important details, such as work completed, site issues, and weather conditions. You can also attach photos and videos to your logs for additional references.

When creating daily logs, you can include important information including job titles and dates, and add attachments and notes if needed.

Screen where you can create a new daily log in Buildertrend.

Creating daily logs in Buildertrend (Source: Buildertrend)

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Client Portal

The client portal in Buildertrend provides your clients with real-time updates on their projects, view photos, and approve selections or proposals. If needed, they can also ask questions or create requests through the portal, removing the need for back-and-forth emails.

Subcontractor Management

If you’re working with subcontractors, then you’ll also appreciate Buildertrend. It provides a single place to assign tasks, schedule project timelines, and communicate with subcontractors. You can assign specific jobs and share project-related documents, while subcontractors can also send invoices and track payments through the software.

Buildertrend Takeoff

This feature allows you to upload your digital blueprints and take measurements directly from the architectural blueprints. This means that estimators don’t have to take area measurements manually—helping them improve the estimation process.

Mobile App

3 / 5

Buildertrend has a mobile app that you can download from Google Play and the App Store. It allows you to create and manage your to-do lists and clock in and out from your mobile devices. I couldn’t award a higher mark in my assessment because the app lacks some essential features found in the desktop interface, such as the ability to send invoices.

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Buildertrend Ease of Use

4 / 5

Buildertrend has a simple and logical user interface that is easy to navigate. However, because of its extensive feature set, it may require a steep learning curve for some users, causing a slight dip in its score.

The Buildertrend dashboard includes a handy menu at the top to navigate through important features like Sales, Financials, Project Management, Files, Messaging, and Reports. The report insights are laid out well and can be viewed instantly with a few clicks of a button, showing breakdowns of job logs, estimated cost versus actual cost, sales leads, and other essential metrics.

Buildertrend Customer Support

4.8 / 5

I didn’t give Buildertrend a perfect score because its user community isn’t that extensive, especially when compared with other software like QuickBooks Online. Apart from that, I love many things about the provider in terms of customer support.

If you need help, you can contact Buildertrend by phone and email. You can also join the Buildertrend Learning Academy, a training platform that helps Buildertrend users understand the software’s features. It offers onboarding programs, certifications, monthly live webinars, and resources for subscribers.

You may also take advantage of the new Buildertrend Boost add-on if you want more personalized guidance and support when using Buildertrend in your business. Users who experience minor issues or need quick information about Buildertrend’s features may check out some of its online resources, like blogs and feature guides.

How I Evaluated Buildertrend

I evaluated and scored Buildertrend using the rubric below.

Methodology weights
Pricing 10%
General Accounting Features 20%
Construction-specific Features 35%
Ease of Use 10%
Customer Support 10%
Mobile App 10%
User Reviews 5%

Pricing is only 10% of the score because it’s more important to focus on getting contractor accounting software that has the features that fit your business needs than fixating on price.

The best construction accounting software must have essential bookkeeping features, such as A/P and A/R management, income and expense tracking, and financial reporting.

Contractor features include specialized tools, such as the ability to manage and track equipment, share project documents with clients, track employee location, and general construction reports.

Ease of use is an important factor, particularly if the owner or other nonaccountant will be keeping the books. I allocated extra credits to cloud-based construction accounting software, as I believe it is generally easier to use than locally installed programs.

I checked whether the provider offers essential customer support options, like phone, live chat, email support, and self-help guides, such as blogs, videos, and user communities.

Most construction companies have crews working on the field, so it is important to have a mobile app that allows them to record their activity anywhere from their smartphone.

I used software ratings from several review websites—but note that these ratings may change quickly depending on user reviews.

Frequently Asked Questions (FAQs)

Buildertrend’s pricing depends on your plan, which ranges from $499 to $1,099 a month. You’ll receive a $300 discount for the first month on all plans.

Yes, it integrates with QuickBooks Online or Xero for full accounting. This allows you to sync your data between Buildertrend and your accounting software and simplify various tasks, such as invoicing and income and expense tracking.

Yes, as Buildertrend has a mobile app for iOS and Android users. The app allows you to manage and track tasks and clock in and out on the go.

Bottom Line

Buildertrend is a flexible solution that combines cost accounting, project management, and takeoff in one place. It has an intuitive dashboard and some nice features, such as a mobile app that allows your employees to clock in and out directly from the job site. You can also integrate it with QuickBooks Online or Xero for enhanced bookkeeping features.

Visit Buildertrend


User review references:
[1]Software Advice
[2]G2

Mark Calatrava

Mark Calatrava is an accounting expert for Fit Small Business. He has covered more than 50 accounting software for small businesses and niche industries and has developed an in-depth knowledge of the important features of accounting software, including how the importance of these features vary by business. As a QuickBooks ProAdvisor, Mark has extensive knowledge of QuickBooks products, allowing him to create valuable content that educates businesses on maximizing the benefits of the software.

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