Rigbooks Review: Features and Pricing in 2023
This article is part of a larger series on Accounting Software.
Rigbooks is a cloud-based trucking management system (TMS) that helps you manage and track orders, trips, expenses, and fuel mileage, as well as send invoices and prepare International Fuel Tax Agreement (IFTA) taxes. Its main features include detailed load tracking, fleet maintenance, billing and invoicing, and document management. Rigbooks’ Basic Entry plan starts at $19 per month. You can try it for free for 30 days with no credit card required.
- Supports an unlimited number of users
- Offers a free trial that includes all core features
- Detailed load tracking, like the ability to track multiple drops and pickups
- Lets you pay drivers by the mile, load percentage, or flat rate fee
- Track miles per jurisdiction for easy IFTA reporting
- Expensive for businesses with more than five trucks
- Not a full-fledged accounting software
- Limited reports available; no balance sheets
- Invoicing is only available in the top-tier plans
- No mobile app
- Small trucking companies that need affordable load tracking: With Rigbooks, you can track cost per mile, profit per mile, and average miles―to help you understand which loads are the most profitable―for as low as $19 per month. Because of this, Rigbooks earned a spot in our best trucking accounting software guide.
- Truckers seeking an easy-to-use TMS: Rigbooks has the simplest and easiest-to-use interface among the trucking accounting software we’ve reviewed, making it an ideal choice for truckers without much bookkeeping experience.
- Trucking companies that want easy IFTA calculation: Rigbooks imports mileage entries and the latest fuel tax rates automatically for all jurisdictions for easy IFTA reporting.
- Equipment maintenance managers: Those in charge of preventive maintenance can accurately keep track of equipment records, such as maintenance dates, work performed, odometer records, and trailer and receipt attachments.
- Large trucking companies with many trucks: Rigbooks can be expensive for large companies with many trucks. Its most expensive plan, which costs $149 per month, supports up to five trucks. Adding trucks to each plan is an additional charge. A cheaper alternative is TruckingOffice, which supports more than eight trucks for only $75 per month.
- QuickBooks users who require specialized trucking features: If you’re currently using QuickBooks Online and need trucking management features, you should integrate QuickBooks with Tailwind TMS or TruckingOffice.
- Trucking companies that want standalone bookkeeping software with trucking-specific features: If you prefer a full-fledged bookkeeping solution with built-in trucking features and don’t need integration, Q7 is a great option for you.
Are you looking for something else? If you think general bookkeeping software might meet your trucking company’s needs, check out our roundup of the best small business accounting software.
Rigbooks Deciding Factors
Supported Business Types
Small and medium-sized trucking companies, especially those operating up to five trucks
5 out of 5 based on about 5 reviews on Capterra
Phone and email support, online ticket, and self-help guides like blogs and feature guides
Best for: Large trucking companies with many trucks
Best for: QuickBooks Online users who need integrated trucking features
Best for: Trucking companies that want a standalone bookkeeping software with trucking features
Cost: From $20 per month
Cost: From $117 per month
Cost: Custom quote
Rigbooks vs Competitors
We compared Rigbooks with Tailwind TMS and TruckingOffice using an internal case study and compiled the results in the chart below.
Rigbooks Vs Competitors FSB Case Study
Touch the graph above to interact Click on the graphs above to interact
Rigbooks From $19 per month Secondary Series (More faded, in the background, than the primary series)
Tailwind TMS From $117 per month
QuickBooks Online From $30 per month
While Rigbooks is the most affordable solution, it’s not as comprehensive as the other two software programs. If general accounting features matter to you, you should consider QuickBooks Online. Rigbooks is easy to use, but QuickBooks stands out due to the availability of assisted bookkeeping service in the form of QuickBooks Live or easy access to a huge network of QuickBooks ProAdvisors.
Rigbooks is available in four packages with prices that range from $19 to $149 per month.
All plans include Rigbooks’ core features, such as expense tracking, mileage tracking, and IFTA reporting.
If you need additional functionality like customer invoicing, you’ll need to upgrade to the Independent Owner Operator (O/O) plan, while users needing driver record management should subscribe to Small Fleet. You can try Rigbooks for free for 30 days to decide if it’s a good fit.
Cost per Additional Trucks
Profit & Loss Reporting
Fuel & Mileage Tracking
IFTA Tracking & Calculation
Detailed Load Recording
Driver Record Management
Rigbooks offers plenty of features that help owner-operators and fleet managers track different aspects of their trucking business, including orders, expenses, trips, fuel purchases, and maintenance. Below is a list of some of Rigbooks’ most notable general accounting and trucking-specific features.
Since Rigbooks isn’t a full-fledged accounting software, it lacks some essential accounting features and reports, such as bank reconciliation, check printing, and balance sheets. However, if you only need a basic trucking invoicing and expense tracking solution, Rigbooks can still be a good option.
Rigbooks allows you to create and email invoices with a bill of lading (BOL) to your customers and print them if needed. You can create a new invoice from scratch or create one from an existing trip record, which is more convenient and time-saving. Invoicing in Rigbooks is pretty intuitive, but it’s not enough to offer customization to users. For instance, you can’t upload your company logo, change the invoice color scheme, or set up recurring invoices.
With Rigbooks, your team members can manually log their expenses and upload receipts, and Rigbooks will automatically read the receipt and convert it into a logged expense. You can organize expenses by category—like accounting, driver pay, fuel, loading, maintenance, personal vehicles, and supplies. You can also set up recurring expenses if you have ongoing regular spending, such as software, insurance, and rent and mortgage payments.
The platform tracks both fixed and variable tracking costs. Fixed costs are expenses that are incurred whether you’re driving or not. Examples of fixed costs include equipment loan payments, permit costs, and accountant costs. Variable costs, like fuel, maintenance, and tire repairs change, depending on how many miles you drive. You can track expense totals on a weekly, monthly, quarterly, or yearly basis.
However, Rigbooks doesn’t track the checking or credit card account used when recording an expense. This means that you won’t be able to compare your bank or credit card statement to your expense records easily to verify you’ve captured all expenses. While this makes for an easy-to-use system, it provides room for errors when receipts are lost. We recommend a double-entry accounting system like QuickBooks Online to avoid omitting expenses unintentionally.
To record a new expense, click on the Add Expense button on the upper right-hand part of the Expense screen, or select the + button next to the Expenses menu on the left navigation menu. Expense details, like cost, description, and category, are needed to complete the Add New Expense form.
Rigbooks allows you to generate P&L reports for a certain period. If you operate multiple trucks, then you can create a customized P&L report that lets you see how much you’ve earned and spent using each truck. P&L reports in Rigbooks show important details, such as total loaded miles and deadhead and bobtail reports, if applicable.
Rigbooks isn’t as feature-packed as more expensive software like TruckingOffice. However, it offers all of the trucking management tools we wanted to see, such as order and dispatch management, equipment maintenance, fuel and mileage tracking, and IFTA tracking and reporting.
The order management module helps you track all your loads and the progress of each shipment. You can monitor loads based on status, and each status has a separate tab for easy tracking. Orders in Rigbooks are tracked based on the following statuses:
- Entered: Loads waiting for confirmation on rates
- Confirmed: Loads confirmed and ready to dispatch
- Dispatched: Loads dispatched but not yet in transit
- In-Transit: Loads being delivered to the recipient
- Delivered: Loads successfully delivered to the receiver but not yet invoiced
- Completed: Loads invoiced
- Canceled: Loads canceled by the shipper or receiver
To add a new order in Rigbooks, you can click on the Add Order button on the Orders screen or tap the + button next to Orders in the left navigation menu. The Add an Order screen will appear, asking for details such as order number, order status, frequency, and contracting parties.
Fuel purchases often account for a large portion of a trucking business’ total expenses, making it extremely important to track. With Rigbooks, you can record the details of your fuel purchases for each truck to help you track oil and gasoline costs. It also helps you keep detailed records of truck mileage to simplify tax reimbursement.
The Fuel Purchase form can be accessed from the Add Fuel Purchase button on the Your Fuel Purchases screen or the + button next to the Fuel menu on the left navigation bar. To complete the Add Fuel Purchase form, you need to provide fuel and mileage information.
The document management module provides an easy way to store, organize, and manage drivers’ paperwork and expense receipts. This feature allows you to attach BOL documents to your loads, and then generate an invoice in a few seconds. Rigbooks’ document management system is compatible with most mobile scanning applications, like Adobe Scan and Microsoft Office Lens.
This helps you stay on top of your preventive maintenance (PM) needs. Rigbooks provides an easy way to record and organize your maintenance procedures and monitor maintenance records by category, such as oil change, service motor, and tire and wheels. Maintenance reports can be generated on a weekly, monthly, quarterly, or yearly basis.
Rigbooks lets you pay your drivers and agents by mile, load percent, or flat rate per trip. You can add and track the pay for all the trips associated with a settlement. The settlements in Rigbooks let you enter additional expenses that should be paid by the driver, reimbursements owed to the driver, and additional driver pay, which is commonly used for adjustments that aren’t connected to a trip.
To access the Add New Settlement form in Rigbooks, click on the Settlement menu on the left navigation bar, and then click on the Add Settlement button on the Settlement screen.
Just like other trucking software, Rigbooks is compatible with IFTA. It helps you stay compliant with the IFTA by tracking mileage per jurisdiction. It makes reporting easy by providing detailed information on mileage and fuel purchases per jurisdiction. The IFTA reporting feature in Rigbooks shows the total miles traveled in all jurisdictions, total fuel consumed in all jurisdictions, and average miles per gallon. IFTA reports can be downloaded as a PDF or Excel file.
Rigbooks is pretty easy to understand and use and offers convenient customer support options, like phone and email support. However, we believe that Rigbooks could have gained a higher score if it had live chat support and an assisted bookkeeping service similar to QuickBooks Online. Assisted bookkeeping options are useful for trucking companies that need help with their accounting and tax needs.
Nevertheless, Rigbooks can be ideal for nonaccounting users. It has a very simple and neat interface that’s extremely easy to navigate. The dashboard provides quick links to all the features you may need, as well as shortcuts for instantly adding new transactions like trips, trucks, revenues, expenses, and fuel purchases.
There’s a function checklist at the top that lets you see your progress. The left-hand navigation menu is well organized, and the + buttons next to each menu make it easy to initiate a transaction. Also, the dashboard displays at-a-glance reports of your revenue and expenses and operational reports that allow you to instantly see the financial status of your company.
If you’re stuck with something, Rigbooks provides a toll-free hotline. You can also send an email with your query and wait for an answer from one of its agents. We sent an email, and it took about seven hours to get a response.
One of the things we like best about Rigbooks is that it has a vast Trucking Resource Center, which you can access on the main menu bar of the website’s homepage easily. It includes useful tips and information about the trucking business. For instance, it has some informative blogs about how to start a trucking business, the best places to buy fuel, and how to track miles for IFTA reporting.
As of this writing, Rigbooks has a five-star rating from very few user reviews on Capterra. One recent review notes that Rigbooks makes it easy to record trips and order details. However, the user said that they were a bit frustrated as they couldn’t find the cancellation page and were continuously charged monthly.
How We Evaluated the Best Trucking Accounting Software
We used the following scoring rubric in evaluating the best trucking accounting software.
10% of Overall Score
We ranked each accounting software based on its affordability, considering the number of users included in each plan and the costs to add an extra seat.
25% of Overall Score
Regardless of the industry, specialized accounting software should include general bookkeeping features like A/P, A/R, and bank account reconciliation.
25% of Overall Score
The best trucking accounting software should be able to manage and track dispatches, orders, fuel and mileage, driver settlements, and IFTA reporting.
30% of Overall Score
We signed up for a free trial and tried the software ourselves to determine how easy it is to use. We also considered the available customer service options and how quickly the provider responds to a concern.
10% of Overall Score
We gathered unbiased user reviews from several review websites like G2 and Software Advice.
Frequently Asked Questions (FAQs)
No, but it’s among the most affordable trucking accounting software on the market. If you’re hesitant to buy the software, you can sign up for a 30-day free trial with no credit card required.
No, it doesn’t. If you want an accounting and trucking-management solution combined, consider Q7 or integrate QuickBooks Online with TruckingOffice.
QuickBooks Online is designed for any business needing advanced accounting features, like bank reconciliation, inventory management, and payroll. Rigbooks is custom-tailored for trucking companies, and it has unique features, like the ability to enter trips and loads and track fuel purchases.
Whether you’re an owner-operator or a small trucking fleet owner with no more than five trucks, Rigbooks can be an affordable choice. It has the tools you need to dispatch and track your loads, track fuel and other expenses, bill customers, and stay compliant with the IFTA. It’s very easy to use, and it has simple yet powerful cost-per-mile reporting that helps trucking companies understand the profitability of every load they dispatch.