6 Best Real Estate Document Management Software

Digital workspace (Source: Dotloop)

• Robust document editor: Real estate professionals can create, edit, and customize documents with ease.
• SMS texting communications: Helps with seamless and efficient communication between agents, brokers, and clients.
• Document scanner: Agents can easily capture and upload physical documents directly into the system.
• Document templates: A wide range of customizable templates for contracts, forms, and agreements, saving agents time and effort in drafting frequently used documents.

Users of Dotloop gave it a customer review rating of 4.7 out of 5. Reviewers appreciated the platform’s ability to help them create and store contracts, manage tasks, and obtain e-signatures. Many agents said it was easy to edit the documents and liked the shortcuts included in the platform. There are also links to “how-to” videos that many found super-helpful and easily shared among teams.

While Dotloop received a lot of positive reviews, some users expressed a few concerns. One common criticism is the learning curve associated with using the platform. New users unfamiliar with its features and functionalities may require time to utilize the system effectively. Additionally, a few users have mentioned the signatures will get erased if you edit the document afterward. Some users have also mentioned occasional delays in support response time. For a platform with better support, consider DocuSign’s 24/7 customer service hours.

Broker dashboard (Source: SkySlope)

• Customer support: Reliable 24/7 assistance to address any queries or issues that users may encounter.
• Task and transaction management: Tools for managing tasks and transactions, allowing users to track progress, set deadlines, and collaborate with team members.
• Data analytics tools: Allows agents to compare client offers for available listings for easy-to-sort data points for better decision-making.
• Broker dashboard: Offers real-time insights, analytics, and visibility into your transactions.

Real estate professionals gave SkySlope a customer review rating of 4.4 out of 5. One user praised the ability to have documents all in one place for quick review and approval. Some reviewers liked the ability to see who accessed the files to track when their commission was processed. Customer support was also highly praised in the top-rated reviews. Users mentioned they received undivided attention and quick responses from the customer support team.

A few negative reviews of SkySlope mention certain areas of improvement. The search bar in the platform can be slow to pull up searched properties. A reviewer specifically mentioned its lack of transaction management features, and another user said the platform did not integrate with their internal forms. For better integration features, RealtyBackOffice offers third-party integration.

Online workspace (Source: Lone Wolf Workspace)

• Marketing documents storage: Central space for brokerage-approved marketing materials and links.
• Message boards: Serves as a centralized communication platform for office-wide announcements.
• Transaction management: Allows real estate professionals to efficiently manage and track the entire transaction process, from listing to closing.
• Predictive workflows: Keep agents and clients informed about the necessary documents or actions expected at each stage of a transaction.

Users gave Lone Wolf Workspace positive reviews for its robust features and its ability to facilitate efficient collaboration among the team. Users highlight the platform’s centralized hub, which enables seamless communication and document sharing among agents and brokers. Another user mentioned the easy-to-use interface of the platform. The platform received an overall customer review rating of 4.5 out of 5.

Although Lone Wolf Workspace had a high review score, with no reviews under 3 stars, there were a few comments on areas of improvements that could be made. One reviewer said the website had slow loading times and overall just lagged when trying to use it. In our review of the platform, it could use live chat features to provide additional support features for its clientele. Users who prefer live chat features should consider Dotloop’s platform instead.

Agent activity tracking (Source: RealtyBackOffice)

• Agent production reports: Comprehensive agent production reports offer valuable insights into individual agent performance. This allows brokers to track sales, transactions, and other key metrics efficiently.
• Unlimited agent documents: The freedom to store and access an unlimited number of documents pertaining to an agent’s onboarding for organized and easily retrievable documents.
• Recruitment tracking: Enable brokers to manage and monitor the recruitment process, allowing them to track candidate progress, review application documents, and streamline the agent onboarding process.

RealtyBackOffice received high customer review ratings of 4.9 out of 5. Many reviews mentioned the time-saving features for brokerage owners and team leaders. Most said the platform was easy to use and launch. The CRM was mentioned as a great place to centralize leads and distribute leads among team members. Some reviewers also praised customer service for answering when users call for assistance.

There were few negative reviews for RealtyBackOffice, however. There were some suggestions within the reviews that could help the platform improve. One user wished they could number their transactions when entering into the system instead of numbering the transaction after details were inputted. Another user said uploading documents into the platform could be slow on occasion. For quicker document upload, perhaps agents can use a platform with forms already integrated, such as SkySlope.

Mobile application (Source: Brokermint)

• Agent statements: Brokers can generate detailed statements for agents that track their commissions, expenses, and other financial transactions.
• Agent profiles: A comprehensive agent profile can be made for each agent with key information such as contact details, licenses, certifications, and performance metrics.
• Ability to track cash flow: Accounting features are available to help teams monitor and analyze business financial transactions to ensure the good financial health of the real estate business.
• E-signature: This functionality allows agents and clients to electronically sign documents, contracts, and agreements, eliminating the need for physical paperwork.

Users found Brokermint to be extremely user-friendly while helping them increase the efficiency of their business. Many reviewers said the platform helped reduce clutter by organizing documentation electronically. Also, the platform makes it easy for users to retrieve documents and download all agent statements and paperwork in one place. Customer service assisted with the transition to the platform, which many found to be helpful. The platform was given a customer review rating of 4.5 out of 5.

Some users have mentioned limitations in terms of the number of columns that can be displayed and the layout of the reports, which can make them difficult to navigate and analyze. Another concern raised by users was related to the customization of transaction stages. While Brokermint allows for customization, the process involves creating a custom field, which can be seen as additional work. Users should consider SkySlope for easier form customization.

Customize documents with branding (Source: DocuSign)

• Application programming interface (API): A robust API allows integration and customization of the platform’s functionality, enabling seamless integration with other systems.
• Clickwrap: DocuSign’s clickwrap feature lets users create and implement legally binding agreements.
• Electronic notarization: It allows users to securely notarize documents digitally, eliminating the need for in-person notarization and expediting the document authentication process.
• Identity verification: The identity verification tools authenticate the identity of signatories through various methods, such as knowledge-based authentication questions and SMS verification codes.

With a customer review rating of 4.8 out of 5, users appreciated the effectiveness of DocuSign’s electronic signature functionality. Many said it worked seamlessly and completed the necessary task. Additionally, the availability of DocuSign Identify enables teams to safely verify customers’ identities before obtaining their signatures on legal contracts, enhancing security and compliance.

Some users who gave DocuSign negative reviews point out that loading times can become slow when processing documents with a large number of pages. Additionally, a common concern raised is the limited customization options available, where users may feel restricted in customizing forms, templates, and designs according to their preferences. Some reviewers also express disappointment with the signature section, finding it lacking in intuitive scrolling features. Users can instead try Brokermint’s e-signature features that are available on its mobile application.