Slack is a collaboration tool that lets users communicate with team members and get activity notifications. When integrated with customer relationship management (CRM) software, teams can boost their productivity efforts by getting updates on deals or leads, sharing records, and even engaging directly with customers. Based on affordability and feature capabilities, we’ve evaluated dozens of…
Buyer's Guide
8 Best AI Content Writers for Small Business Marketing
With thousands of artificial intelligence apps (aka AI tools) released last year alone, the search for the best AI content writer is underway. The best tools for marketing have free and cheap plans, and passed our tests for content quality, versatility, AI detection scores, and more. To save you time, we rounded up the best…
Best Customizable CRM Software: 8 Best Options
Customer relationship management (CRM) software with broad customization options lets businesses tailor their modules, data fields, and specific features to meet their unique operational needs. The best customizable CRM software offers affordable plans, simple system design features, and various third-party software integration options. We evaluated dozens of products to identify the top customizable CRM tools…
7 Best Five9 Alternatives & Competitors
The best Five9 alternatives improve call center operations with a robust ticketing system, international calling capabilities, unified communications features, and omnichannel engagement tools. They offer solutions at affordable rates or flexible subscription plans. After assessing different customer service and contact center platforms, we came up with our top Five9 alternatives: : Best overall for companies…
8 Best Customer Intelligence Platforms
Customer intelligence software lets businesses fully understand their customer preferences and behaviors that drive purchase decisions. It has various tools for storing, managing, and analyzing customer data such as purchase history, demographics, and engagement activity. Through customer intelligence, business users can improve their product or service offerings and marketing strategies—ultimately driving up revenue. We evaluated…
9 Best Applicant Tracking Software
Applicant tracking software helps you manage the many candidates who apply for your open positions (reports peg the average number of applicants per job at 250). The best applicant tracking software also includes tools that allow you to collaborate with your hiring team during the process and help with interview scheduling and offer letters. We…
9 Best WordPress Alternatives for Small Businesses
WordPress is the most popular content management system (CMS) available. However, that’s not to say it’s the easiest—or even the best way to build a website. There are hundreds of website builder products available. We examined over 20 platforms and narrowed our list to determine the best WordPress alternatives for small business websites based on…
9 Vonage Alternatives & Competitors
Vonage is a unified communications platform equipped with basic call management, unlimited team chat, and video conferencing capabilities. However, many companies look for Vonage alternatives because essential tools (e.g., call recording and internet fax) are offered as add-ons, increasing subscription costs. Its integrations and video meeting features are also limited. Based on our research, these…