Artificial intelligence (AI) in customer service provides businesses with workflow automation and intelligent tools to streamline and expedite customer outreach. AI tools like chatbots, data enrichment, and intelligent routing enable customer service teams to speed up case resolutions and personalize service supported by data insights. This article explains ways customer service teams can use AI…
Ultimate Guide
Dance Studio Insurance: Cost, Coverage & Providers 2024
Dance studio insurance can either be a policy, or combination of policies, that protects your business against liability claims and first-party losses. The best policy for dance studios is a business owner’s policy (BOP), which combines liability and property. Dance instructor insurance policies for private dance instructors or independent contractors are general liability and professional…
Progressive Discipline: Policy & Tips (+ Free Sample)
A well-built progressive discipline policy is a roadmap for resolving employee issues while cultivating a fair, transparent work environment, as well as reducing legal risks. Progressive discipline is a formal company process of addressing and correcting employee-related performance and behavior issues with increasing severity. A clear progressive discipline policy outlines how the process works, providing…
Life Coach Insurance: Cost, Coverage & Providers 2024
Life coach insurance is professional liability coverage, or additional coverages, that protects your business from losses by helping provide defense and settlement of the claim. As a professional who offers advice as a service, professional liability insurance is the most important—but not the only—coverage to consider. A business owner’s policy (BOP) offers additional protection for…
ADA Requirements for Restaurants: Everything You Need to Know
Complying with the Americans with Disabilities Act (ADA) requirements is among the legal and regulatory considerations you should consider when starting a restaurant. In addition to ensuring accessibility for your restaurant layout, ADA compliance should be reflected in your restaurant policies, menu, and even when onboarding employees. Let’s take a deeper look at ADA requirements…
The Ultimate Guide to Interactive Real Estate Storybooks
In today’s competitive real estate market, grabbing the attention of potential sellers, buyers, and renters with engaging marketing materials is crucial. Using real estate storybooks, also known as digital storybooks, changes the game by presenting and marketing properties or your brand. An interactive real estate storybook uses text, pictures, videos, and clickable features to create…
In-house vs Outsourced Fulfillment: Ultimate Guide for SMBs
Ecommerce order fulfillment includes receiving merchandise, storing inventory, processing orders, packing them for shipment, and sending them off to the customer. Depending on the business, these tasks are either handled in-house or outsourced to a third-party fulfillment provider. The best choice for your business depends on your monthly order volume, available resources (like physical space…
How to Hire Employees: 6 Simple Steps
Knowing how to hire employees for your small business is the key to growing your company. A good hiring process includes having well-written job descriptions, effective recruitment ads, and a thorough interview process—all of which should promote your culture and values and adhere to fair labor . With AI-powered job matching and sourcing, ZipRecruiter helps…