Silvana Peters

A voice-over-internet-protocol (VoIP) gateway is a bridging device that converts call traffic into data packets that can be transmitted over the internet. Public switched telephone network (PSTN) systems are analog and send voice signals along copper wiring, while VoIP systems are digital. Analog and digital gateways are excellent options for businesses switching to business VoIP…

Unified communication as a service (UCaaS) centralizes business communications in one ready-made platform. A provider offering UCaaS integrates voice and video calling, email, chat, and messaging. On the other hand, the communications platform as a service (CPaaS) is designed to be added to existing business applications, making custom integrations quick and easy. Read our detailed…

Zoom and Amazon Chime are unified communications (UC) solutions offering audio and video conferencing features. Zoom won this head-to-head battle because of its robust free plan, excellent conferencing capabilities, and collaboration features. Meanwhile, Amazon Chime is ideal for businesses looking for a platform offering extensive security features and a simple conferencing interface with chat and…

Our Microsoft Teams vs Zoom comparison found that both platforms offer free-forever plans, integrations, and high-definition (HD) video conferencing. However, Microsoft Teams beats Zoom because, more than virtual conferencing, it provides large meeting and webinar capabilities and team collaboration features like team chat and Microsoft app integrations. Zoom, on the other hand, is excellent for…

The top voice-over-internet-protocol (VoIP) conference phones offer crisp audio and background noise suppression, allowing users to communicate clearly in virtual meetings. When choosing a conference phone, critical elements to look for include their call management capabilities, display screen size, speaker and microphone clarity, and price. We compared dozens of wireless VoIP conference phones and identified…