Free conference call services are a budget-friendly way to host calls with three or more participants. While these services typically are less feature-rich than paid services, there are plenty of free powerful options. We compared a dozen services offering essential group call control tools for free to identify the six best for small business.
Top 6 Free Conference Call Services 2020
Free Conference Call Service
(Best Overall) Teams looking for an intuitive, effective, and free conferencing solution
G Suite users looking for a natively integrated conference system
Small teams that want to have a robust set of features for intimate meetings
Remote teams that want best-in-class mobile conferencing
International teams that want to utilize unlimited international calling
Healthcare, academic, and nonprofit teams looking for a robust collaboration solution
How We Evaluated Free Conference Call Services
To be considered a free conference call service in this roundup, we required providers either offer a completely free solution or some form of extended free trial. Systems then had to be easy enough to set up and use for workers of all technical skill levels while providing a quality phone experience for multiple attendees.
We evaluated free conferencing services based on the following:
- Ease of setup: We looked for standalone conferencing services as well as more complete business phone systems that made it easy to schedule calls for both domestic and international callers.
- Caller limits: Many services limit the number of callers you can host on their free version, so we compared limits and checked to see if you could add additional attendees after a call starts.
- Call controls: The best conference call services offer features like the ability to mute callers upon entry, announce new arrivals, or make a call more secure by requiring attendees to enter a PIN.
- Call recording: We reviewed whether the service allowed you to record calls or even transcribe them, as well as how easy it was to access those calls later.
- Mobile app: While a mobile app was not a requirement for consideration, we did check to see if the service allowed hosts to manage and participate in conference calls while away from their desks.
- Customer service: Free plans are often offered at the expense of technical support; therefore, we checked to see what options customers had if they run into problems or have questions.
- Call quality: A free conference call is not worth the call savings if you can’t understand what callers are saying. Therefore, we researched what customers have said about the service’s call quality and checked to see if a service offered additional call experience enhancements, like high-definition or video calling.
Based on the above, we recommend FreeConferenceCall.com for any small business that needs a free, easy-to-use conferencing service. For no money at all, the service offers an impressive set of features that allow your team to get work done, even when everyone is away from the office.
FreeConferenceCall.com: Best Overall Free Conference Call Service for Small Businesses
FreeConferenceCall.com is a free conference call service which comes standard with features such as video chat, audio conferencing, and more. Moreover, it’s actually completely free. It is also exceptionally easy to use. As a result, we believe this is the best overall free conference call service because it offers the most to small businesses at no cost.
FreeConferenceCall.com Ease of Setup
FreeConferenceCall.com makes account setup a snap. Visit the site, enter your email address, and create a password. You’ll receive a confirmation email that contains your conference call telephone number, an access code, a host PIN, your online meeting ID, your playback code, and a brief overview of how to host your first meeting.
FreeConferenceCall.com is one of the most feature-rich free conference call services on the market. The free service offers many of the same features and tools as many other paid providers, such as calendar integrations and a local desktop app. The service can also be used to host webinars and provides online storage for recorded meetings.
Some of the key features of FreeConferenceCall.com include:
FreeConferenceCall.com allows you to hold audio and video conferences for up to 1,000 people. Audio conferencing includes a toll number that attendees can dial in to. Toll-free dialing is available to hosts at 3.9 cents per minute.
The duration of the calls is unlimited, and you can hold as many calls as you like. This is impressive compared to Zoom, which only offers 45-minute meetings for the free version. This service also provides free international dial-in numbers, a feature very few other free services have. Also, it gives participants the option of joining a meeting that’s already in progress.
With FreeConferenceCall.com, you can either schedule meetings in advance or start them at a moment’s notice. During the call, hosts can mute callers, lock calls, and see who’s on the call. Additionally, you can configure the system so that there are exit and entry chimes when someone leaves and enters a call. FreeConferenceCall.com will also announce new callers.
If you want to schedule a call, you can do so from within the desktop app. A feature called a “Meeting Wall” lets you set a meeting and invite participants. You can download a plugin that integrates with Outlook’s calendar, and there’s a Chrome extension for Google Calendars.
FreeConferenceCall.com gives users the ability to record their calls. The desktop app lets you start a recording, and the recordings are saved in online storage from the provider. Bear in mind there’s only 1GB of storage, though, so you can’t keep calls indefinitely.
There’s a mobile app for both Android and iOS, so you can host and manage meetings and configure your account. Even better, the mobile app works as either a traditional conference calling service or as a video calling service complete with slide-share functionality.
FreeConferenceCall.com Customer Service
When you call FreeConferenceCall.com’s customer service, you actually speak to a real person. Users found the service’s customer service to be incredibly helpful; representatives answered questions thoroughly and gave clear explanations.
FreeConferenceCall.com Call Quality
Reviews of FreeConferenceCall.com’s quality were good, with users saying that call quality was “clear.” Some users experienced sporadic call quality issues. Read more on our FreeConferenceCall.com user reviews page.
Google Hangouts: Best Free Conference Call Service for G Suite Users
Google Hangouts is a free virtual conference call service built into all Google accounts. In addition to being easy to sign up and start using, the service syncs across all of your devices, so you can use it from your laptop, desktop, smartphone, or tablet. Also, unlike other free conference call services, there’s no limit on call length. Therefore, if you’re a G Suite user, Google Hangouts is an ideal fit for your team.
Google Hangouts Ease of Setup
Setting up Google Hangouts is fast and painless. To set up a conference call, open your Gmail account. You’ll find the interface on the left side of the screen, under the Labels section. With a few clicks, you can start a call or join one. This is among the more intuitive services on the market.
Google Hangouts Features
While Google Hangouts is positioned as a great service for individual one-on-one meetings, it also works as a great free conference call service with no limits on call length. It provides high-definition (HD) video and audio, meeting controls, and integrates with your Google Contacts, Calendar, and Gmail at no additional cost.
Some of the key features of Google Hangouts include:
A single call (which could also be a video chat) can accommodate up to 25 users with the Business plan. There are two ways for callers to join the call: through a virtual phone number provided by Google Voice for use with Hangouts, or through a web link. The second option is great for international users. Callers can join a call after it starts.
Google Hangouts offers similar call controls to other providers—you can add participants, mute them, remove them from the conversation, and share screens. You won’t hear an announcement when a new caller joins. Google Hangouts also makes scheduling easy. It integrates into your G Suite contacts and calendar (for free), so you can schedule a call with a few clicks.
Unlike other free conference calling services in the market, there’s no option for call recording or transcribing Google Hangout calls. This means that users of the service will need to designate a caller to act as note taker if meeting minutes must be recorded, making it less of an ideal solution for government employees or calls designed to clarify legally binding agreements.
Even though Google Hangouts is a Google product, there’s an app for Apple devices in addition to the Android version. With the app, you can host meetings, join meetings, and participate in video calls with your device’s camera.
Google Hangouts Customer Service
The free version of Google Hangouts doesn’t provide live customer support, unlike other free conference call services on this list. If you encounter issues, you’ll have to search online for information in user forums. The paid version of G Suite, on the other hand, does offer customer support.
Google Hangouts Call Quality
Users have given Google Hangouts mixed reviews when it comes to call quality. It will depend on the device you use—mobile app users have complained that a 4G connection won’t support video calls. You can learn more about what other users are saying by visiting our Google Hangouts reviews page.
UberConference: Best Free Conference Call Service for Small Meetings
UberConference is a free conference call service for hosting online meetings. The free version of UberConference accommodates up to 10 users. Paid versions of conference call services have more features, which is the case with UberConference. However, the free version still offers an impressive feature set.
UberConference Ease of Setup
UberConference’s setup is quite simple. It starts working right away, within seconds after signing up. The layout is minimalistic and intuitive, so even novice users should have no trouble using the system. A simple online dashboard displays every attendee, with an icon that shows who’s talking. We would go so far as to say it’s one of the smoothest user experiences we’ve seen in a conference calling system.
UberConference’s free service plan includes many of the features and tools that businesses are looking for in a conference call service, but one of its best features is its unique ability to call participants directly when a conference call begins, which helps make calls more efficient by reducing the risk of participants forgetting access numbers or calling into a conference late.
Some of the features of UberConference include:
UberConference has temporarily boosted the caller limit in its free plan from 10 to 50. There’s also a longer call duration—previously, it was only up to 45 minutes. However, this promotion is expected to end in May 2020. That said, one of the drawbacks of UberConference is that it doesn’t support calling outside of the U.S. or Canada.
With UberConference, you can host meetings with your browser, phone, or mobile app without any advance notice. Even better, UberConference calls participants directly when the call begins, so they don’t have to worry about remembering codes or access numbers. That said, the service doesn’t announce when new callers join, which can be off-putting to businesses that want to know exactly who is on the line. However, you can share documents with conference call participants, or dial out to bring in another participant after a call is already in progress.
UberConference gives you the option to record conference calls. You can record and save phone meetings as MP3 files, then download them whenever you like. Audio recordings are sent to you after every meeting. However, it won’t record or transcribe video chat meetings.
There’s a mobile app for Android and Apple users. UberConference’s app gives you the same features you’d have with the web portal: You can start and join a conference call, see who else is participating, and control the conference call.
UberConference Customer Service
UberConference’s customer support is helpful, although be aware it’s solely online. If you have a question, you can open a support ticket in the web portal or by emailing UberConference. There’s also a comprehensive knowledge base containing frequently asked questions (FAQs), videos, and training materials, so you can check that out before opening a ticket.
UberConference Call Quality
Reviews of UberConference’s call quality are mixed; some users complain it’s not so great, while others think it’s perfectly fine. To learn more, check out our UberConference user reviews page.
Zoom: Best Free Conference Call Service for Mobile Video Conferences
Zoom is considered to be one of the best cloud-based conference call services on the market. As with other free conference call services on this list, there’s a paid version of Zoom too. Both the free and paid version’s feature high-quality HD video and audio support for conference calls, in addition to a user-friendly mobile app. Zoom is a great option if you’re looking to hold a video conference call on the go.
Zoom Ease of Setup
The Zoom platform has been described by online reviewers as “pretty straightforward” and “easy to understand.” Zoom’s online dashboard is simple to understand, in spite of its rich features. Many of the options are self-explanatory, so even users who aren’t tech-savvy can pick it up quickly.
Zoom offers a wide array of video features, such as screen sharing, instant meetings, reservations, and scheduled meetings, as well as private and group chats. Zoom supports audio calls, but where it really shines is video chat. Its mobile app, which is one of the most user-friendly of the tools compared, allows participants to schedule and join conference calls whether they are at their desk or out in the field (provided there is a strong internet connection).
Zoom lets you host up to 100 callers for free. However, free calls can only last up to 40 minutes. Callers can also join a call after it starts by clicking on a link or dialing a number. The service even provides international numbers so worldwide callers can join in too.
With the free version of Zoom, you can mute participants, turn cameras on and off, share screens, send invitations to join in-progress calls, and share screens. Scheduling meetings can be done in Zoom; you can automatically add the event to your Google or Outlook calendar.
By default, there’s no sound when a participant joins a meeting, but you can configure it to play a chime.
Zoom allows you to record audio and video calls either to the cloud or onto your personal computer. Cloud recordings can be downloaded following the meeting or accessed using a sharable link.
Of all of the tools we’ve compared, Zoom has the most user-friendly app. You can actually open a Zoom account from the Android or iOS app. Once you’re set up, you can host or join meetings, see a list of meetings you’ve previously attended, chat with attendees, and do everything you could from the online portal.
Zoom Customer Service
The free version of Zoom gives users access to its online help desk. You can also view one-minute tutorials and FAQs. Zoom’s free version lets you submit help desk tickets too. Its paid version offers 24/7 support.
Zoom Call Quality
Users have commented on Zoom’s “crisp and clear images” and “stable audio.” Users also enjoy Zoom’s virtual background feature, which can automatically replace a wall behind an attendee with an image of their choice. Read what other users said on our Zoom user reviews page.
FreeConference.com: Best Free Conference Call Service for International Audio Conference Calls
FreeConference.com offers free and paid plans for conference calling. The free version still offers a set of rich features while not requiring users to download an app. It has some of the highest caller limits and provides toll-free numbers for international callers, making it an excellent option for teleconference, particularly if you expect a large number of participants to join meetings from outside of Canada and the U.S.
FreeConference.com Ease of Setup
It’s quite easy to set up an account on FreeConference.com. All you have to do is go to the website, create an account, and get started. You don’t need to download any client like you do with other systems. Once your account is created, just dial the number, enter your access code, and start a meeting.
FreeConference.com’s free plan includes features like unlimited conference calls, video conferencing, calendar integration, screen sharing, and meeting smart search. It supports up to 400 phone participants for free, which is significantly more than other truly free services. It also offers toll-free international call-in numbers. Some of the key features of FreeConference.com include:
FreeConference.com allows you to hold audio conferences for up to 400 people. You can also hold as many audio calls as you want (there are some services that limit the number of calls you can make per month). What also sets apart FreeConference.com from the competition is that they provide a free international number; callers from 15 countries can call a local number to join the call.
The options for video chats are somewhat more limited compared to other free conference call services. For example, only five participants can join a video call. As a result, businesses may need to sign up for an additional video conferencing service like Zoom.
When you sign up for FreeConference.com, you receive a local or international number, a PIN for the call’s host, and an access code. These features allow you to start a call on demand or schedule a call with your attendees. Hosts can mute callers, which is standard. However, participants (not just the hosts) can share screens.
There’s no announcement made when new callers join a call. Callers can join a call after it starts. Scheduling a call is simple—you can schedule calls from within FreeConference.com by clicking on “Schedule.” You can manually enter participants’ email addresses, upload contacts in an Excel sheet, or import them from your Google account.
FreeConference.com doesn’t allow you to record calls with its free version—you’ll need a paid subscription to do that. This puts it behind the likes of Zoom and other providers that do not require you to nominate a call participant to act as the official note taker.
FreeConference.com’s mobile app (for Android and iOS) lets you start or schedule a conference call as well as manage your conference call and account settings. While the interface is fairly smooth, we would rank UberConference’s app as more intuitive.
FreeConference.com Customer Service
There are two options for customer support: a toll-free number or an extensive online knowledge base, featuring FAQs and user guides. We think it’s more comprehensive than those of other free conference call services.
FreeConference.com Call Quality
FreeConference.com provides strong call quality, so everyone on the call will be able to hear everyone else. Video chats are, according to online reviews, also high-quality, with minimal pixelation. You can learn more about the service’s conference call capabilities along with user reviews on our FreeConference.com reviews page.
RingCentral: Best Free Conference Call Service for Healthcare & Nonprofits
RingCentral is a complete business phone system, with built-in conference call functionality as well as team messaging, video meeting capability, group text messaging, and online faxing. While there is a limited free trial option for all business types, RingCentral is currently offering its service completely for free specifically to K-12 educators, healthcare providers, and nonprofits, making it a robust, free conference calling option for those industries.
RingCentral Ease of Setup
RingCentral is a voice-over-internet-protocol (VoIP) phone provider, which means as long as you have an internet connection and a VoIP-enabled phone, you can sign up and start using the service right away. If you don’t have VoIP-enabled phones, RingCentral can provide those too. However, you can also access the service on a personal mobile phone using its mobile app.
RingCentral offers teleconferencing capabilities as well as video conferencing, text messaging, and business faxing, allowing you to communicate with your customers, patients, students, and other team members in whichever way is easiest for your team. In addition, its video conferencing service includes screen sharing and the ability to join in on calls from any device. Not only that, RingCentral also offers a free business phone number, call recording, and an auto-attendant.
RingCentral’s key features include:
RingCentral allows you to host calls for up to 1,000 audio callers or 500 video callers, and allows callers in over 50 countries to use local toll-free numbers with its Standard plan. This makes it the most generous plan of all the services we compared, but only those in the healthcare, education, or nonprofit industry can experience this benefit after the limited trial expires.
RingCentral gives hosts the ability to send meeting invites to guests either through their preferred email client or through a text message. Users can choose to announce call attendees as they join or turn the alert off for distraction-free conferencing. The service also gives each user a unique host code, which gives you the ability to host multiple conference calls at the same time without having to worry about attendees joining the wrong meeting.
All of RingCentral’s plans allow you to record phone calls as the host. All you have to do is press a button on your phone’s dial pad. However, its higher-tiered plans, like its Premium and Ultimate plans, also allow you to set up the system to automatically record calls for you. Then, when you are ready to access your recorded call, all you have to do is log into RingCentral Phone for Desktop to play the recording back.
RingCentral offers one of the best mobile VoIP apps on the market. In addition, the service allows you to effortlessly switch between devices while a call is in progress, which can be a great benefit for those who suddenly find they need to change locations mid-conversation, and is a feature not offered by less robust conference calling solutions.
RingCentral Customer Service
RingCentral provides live phone support between 5 a.m. and 6 p.m. for single users of its Standard plan, or 24/7 for teams of more than two. In addition, there is also a comprehensive community support forum that contains answers to frequently asked questions, live chat support, and a support ticket system. You can even connect with its support team on social media if you prefer.
RingCentral Call Quality
Generally, RingCentral receives high marks from users for its rich feature offering, and it advertises that it offers HD voice. However, some users have complained about dropped conversations or issues with incoming calls. You can read more about what users are saying regarding call quality on our RingCentral reviews page.
With the rise of the remote workforce, finding the right conference call service is crucial. These services allow you to connect with coworkers, clients, and supply chain partners quickly and easily. Yet, small businesses don’t have enormous resources—they need a conference call service that’s inexpensive (ideally free) and that’s easy to use.
We believe that FreeConferenceCall.com is the best fit for small businesses. It’s feature-rich, it accommodates up to 1,000 callers for both video and audio calls, and it’s got great customer service. FreeConferenceCall.com grows with your business so you can reach more people—it’s the best choice for you.