Social media marketing is essential to growing your brand presence in today’s digital-first world. However, managing it effectively may require expert help. That’s where social media marketing agencies come in. The best social media marketing agency for small businesses can grow your awareness and engagement and connect you with the right audience on social media. Below, we rounded up the eight best agencies to help you find the best one for your business.
- LYFE Marketing: Best social media marketing agency for small businesses overall
- Fiverr Pro: Best for individual social media projects
- SEO Discovery: Best for B2B marketing
- WebFX: Best for lead generation
- $99 Social: Best for affordable social media marketing services
- NinjaPromo: Best for paid social ads management
- Sprout Social: Best for self-managed social media tools
- Social High Rise: Best for restaurants
Best Social Media Marketing Agencies at a Glance
Social Media Agency | Starting Cost | Organic Social | Paid Social | Social Media Platforms | Our Score |
---|---|---|---|---|---|
Custom from $650/month | ✓ | ✓ | 4.82/5 | ||
Custom, from around $120/project | ✓ | ✓ | 4.53/5 | ||
Custom | ✓ | ✕ | 4.44/5 | ||
Custom, from $3,000/month | ✓ | ✓ | 4.41/5 | ||
✓ | ✕ | 4.29/5 | |||
$3,200/month | ✓ | ✓ | 4.09/5 | ||
$199/month | ✓ | Facebook only | 4.07/5 | ||
✓ | ✕ | 3.65/5 | |||
LYFE Marketing: Overall Best Social Media Marketing Agency
When it comes to social media marketing, the best strategy is an all-around approach. Social media encompasses both organic content and paid ads, and they’re most effective when used together. The best social media marketing agency for small businesses that can help you get started is LYFE Marketing, which tops our list.
LYFE Marketing is our top pick overall because its plans include organic and paid strategies at some of the most affordable pricing we’ve seen so far, from $650 a month. The team can even create vertical videos for Instagram or TikTok.
Overall, it’s the best social media marketing company for businesses looking for a scalable, one-stop solution for paid and organic social media management services on multiple channels. Below is an example of its organic Instagram content for a client.
LYFE Marketing Services and Features
LYFE Marketing’s best feature is its all-inclusive plans, including both organic and paid, to grow your social presence. But it’s also an all-around digital marketing agency with services for PPC ads and email marketing.
- Organic social: This involves planning your content calendar, creating content, monitoring your page, and managing sponsored posts and follower ads. Higher plans also include videos and more frequent posting.
- Paid social: This includes custom graphics, branded images, advanced targeting, ad creation, and bid management and optimization. Higher plans also include videos.
- Vertical video creation and advertising: LYFE Marketing’s team can also create vertical videos (i.e., for TikTok or Instagram Reels) as organic or paid ad content.
- Email marketing: The team can build and maintain newsletter lists, write and design email content, and track your campaigns’ performance.
- PPC management: Aside from social media ads, LYFE Marketing can also set up, optimize, and monitor your ads on Google and Bing. This includes search, display, and, in some cases, shopping ads.
- Account management: You’ll have a dedicated social media manager who will understand your business, goals, and objectives to develop a strategic social media marketing plan and optimize continuously, including daily account maintenance.
- Reporting: Access a 24/7 analytics platform to track account performance and monthly reports from your account manager.
- Contract length: There are no long-term contracts. Instead, it has an initial three-month contract. Afterward, clients are on a month-to-month basis.
- Customer service: LYFE Marketing has highly regarded customer service, with a team available by phone or an online contact form.
LYFE Marketing Reviews
LYFE Marketing holds a 4.4 out of 5 rating on Clutch.co. Clients praise the team’s effectiveness in increasing web traffic and brand awareness. However, some clients also mentioned a lack of transparency and communication.
If you’re looking to grow your brand presence on social media through organic and paid strategies, LYFE Marketing is our top recommendation. Its team members are experts in social media and can craft a holistic yet tailored strategy to meet your business’s needs.
Fiverr Pro: Best Platform for Hiring Social Media Freelancers
Fiverr Pro isn’t a social media agency per se, but a freelancer hiring platform with hundreds of social media freelancers available for hire on a per-project basis. This means you can outsource nearly any social media marketing service on the platform, from content creation to digital ads, and most are affordable enough to start (some even start at $50) without a long-term contract.
Overall, Fiverr Pro is a good option if you only need a specific social media marketing service, say setting up and running your social media ads, or if you already have a social media team and just need some extra support to fill in the gaps.
Fiverr Pro Services and Features
Fiverr Pro is a bit of an outlier, as it’s more of a hiring platform than a marketing agency. But it can still be a valuable resource, as it has freelancers for hire for nearly any social media strategy, at generally affordable prices starting below $100. If there’s a particular service you’re looking for, you’ll likely find it on Fiverr Pro.
- Expertise and services: There is a wide range of services and expertise levels offered by Fiverr. Purchase the service that provides exactly what you are looking for, so you only pay for what you need.
- Account management: You’ll find that there are verified Fiverr Pros who are individual social media experts and agencies. Check with providers to see how they handle account management.
- Reporting: Reporting will depend on the freelancer you hire on Fiverr. Check with each freelancer before hiring to ensure that they also provide you with reports, how they’re delivered, the level of detail, and if they include strategy calls.
- Contract length: Fiverr gigs are offered on a project basis, so there are no long-term contracts. However, some providers do offer services on a subscription basis, so you don’t have to rehire your chosen expert every month.
- Customer support: Unlike a traditional social marketing agency, Fiverr customers get added support from Fiverr itself. However, this can historically be a hit or miss, as Fiverr doesn’t always get back to customer issues.
Fiverr Reviews
Fiverr Pro holds a 4.3 out of 5 rating on Capterra. Many former clients find it particularly helpful for individual projects and find a lot of talent at affordable rates. However, some caution to make sure you find legitimate freelancers on the platform, as not all deliver on their promises.
Fiverr Pro is the most reliable outsourcing platform for professional social media services. It’s especially helpful if you don’t want to commit to long-term contracts and want more control over your projects. If you don’t mind taking the time to find the right freelancers for your needs, it’s an affordable alternative to hiring a full-scale marketing agency.
SEO Discovery: Best for B2B Marketing on LinkedIn
If your objective on social media is B2B marketing, specifically on LinkedIn, SEO Discovery is the best social media marketing agency for small businesses. This is because it offers comprehensive marketing strategies to promote your business on LinkedIn, from crafting your strategy to creating your business page and reaching out to relevant leads.
You also get custom posting, monthly reporting, and cold messaging for leads, all of which are essential strategies for promoting on LinkedIn.
SEO Discovery Services and Features
Aside from LinkedIn, SEO Discovery’s services include custom posts for Facebook, Instagram, Twitter, and Pinterest. For higher-priced plans, you can access custom professional videos, direct messaging, insight monitoring, other post formats (polls, events, groups), and even influencer outreach.
- Social media strategy: This is what sets SEO Discovery apart. Depending on the platform and the client’s vision, you can expect custom-tailored deliverables to help achieve marketing goals.
- Account management: As a client, you’ll get a dedicated expert to manage your account. You will also get updates from a sales consultant who tracks campaign progress.
- Reporting: SEO Discovery has a biweekly schedule for social media client meetings. This conversation includes progress, updates, and results regarding the social media strategy.
- Contract length: Like LYFE Marketing, SEO Discovery has an initial three-month contract. After this, clients transition to a month-to-month basis, which you can discontinue at any time—just be sure to give a 30-day notice before cancellation.
- Customer service: SEO Discovery is available 24/7 and can be reached through phone, email, WhatsApp, or an online contact form. From experience, they have some of the most proactive customer service teams.
SEO Discovery Reviews
SEO Discovery has a 4.7 out of 5 rating on Clutch.co. Many clients said working with the team increased keyword rankings, conversions, and revenue. However, some clients also said the team brought low-quality backlinks and failed to deliver on their promises.
Overall, SEO Discovery has some of the most comprehensive social media services at affordable price points. This is especially true for LinkedIn. The team can build your LinkedIn strategy, analyze your competitors, create and post your content, and reach out to relevant leads to grow your business’s presence on the platform.
WebFX: Best for Lead Generation
If you’re looking specifically to generate leads on social media, WebFX is one of the best small business social media companies that can help you. This is because WebFX has long been one of the most established digital marketing agencies, with 28 years of experience under its belt. It also uses data points to target the right customers for your brand, meaning you don’t just get any leads; you get highly qualified ones that match your customer profile.
Another thing that distinguishes it is its built-in customer relationship management (CRM) platform that you automatically access when you become a client. This platform lets you see, manage, and track your leads, which is also something you won’t find in most other social media marketing agencies.
WebFX Services and Features
WebFX has some of the most comprehensive and advanced features, and it’s the best social media marketing agency for small businesses that value data-driven insights. Here are the features you’ll get if you partner with WebFX:
- Organic social media marketing: Depending on your chosen plan, you get 10, 20, 30, or a custom number of posts per month on your chosen social media platform. WebFX also offers vertical content creation (i.e., for TikTok or Instagram Reels) at an additional cost.
- Paid social: Plans come with two, four, six, or a custom number of boosted posts per month, along with a minimum ad spend for each. This includes creating and setting up your ads, monitoring, and analysis.
- CRM platform (MarketingCloudFX): This is WebFX’s in-house CRM platform, which clients can access to track and manage their leads.
- Data-driven strategies: WebFX uses billions of data points to target your audience and determine the best social media strategies for your business.
- Account management: You’ll get a dedicated social media manager to handle and monitor your accounts daily and access to WebFX’s in-house content publishing and CRM tools.
- Reporting: You’ll have firsthand access to WebFX’s analytics dashboard, along with regular in-person reports and consultations on your social media marketing return on investment (ROI).
- Contract length: There are no long-term, locked-in contracts with WebFX—all plans are on a month-to-month basis.
WebFX Reviews
WebFX holds a 4.9 out of 5 rating on Clutch.co. Many clients found the team professional and effective at reaching objectives like increasing web traffic and leads. However, some experienced project delays and were less than satisfied with the team’s long-form articles.
While WebFX is one of the higher-priced agencies on this list, you can be assured that you’re paying for experts with decades of experience helping small businesses grow. They take a holistic approach to each business and analyze the best possible strategies to meet your specific needs and goals.
$99 Social: Best for Inexpensive Social Media Marketing Services
$99 Social’s defining feature is in its name: its services start at just $99 a month, making it one of the most affordable social media marketing agencies. It’s also one of the best choices if you only need specific social media services and not a full solution, as all its services are a la carte (although you can add extra services like videos and email as add-ons).
This makes it a good option if you already have a social media plan for your business and only need steady content to keep it going and generate continuous engagement.
$99 Social Services and Features
$99 Social stands out most for its affordable and clear-cut pricing and for offering social media services across all the major social platforms, including TikTok and Pinterest.
- Organic social media marketing: Organic social growth is $99 Social’s main area of expertise. The team can create your social media content and handle your social media account for you.
- Account management: A social media expert will manage your account, as well as create and publish content regularly as a long-term strategy for organic social media growth.
- Reporting: The Standard Plan does not include reporting. Instead, it is available as an add-on for an additional $49 per month.
- Contract length: All plans are contract-free and on a month-to-month basis, so they can be canceled anytime. The company notes that it does not require a contract because it depends on retaining clients by providing high-quality service.
- Customer service: The support team is available by phone from 9 a.m. to 5 p.m. Mountain Time, Monday through Friday, and via email and chat. There’s also an online knowledge base for anyone to access.
$99 Social Reviews
$99 Social holds a 4.1 out of 5 rating on Trustpilot (however, there are only five reviews as of writing). Many clients praise the team’s ability to build and handle social media accounts, as well as their easy communication.
Overall, $99 Social is the best social media marketing agency for small businesses that need an affordable yet reliable solution. If your marketing budget is small, but you want to generate brand interest without breaking the bank, $99 Social is your best bet.
NinjaPromo: Best for Paid Social Ads Management
While organic strategies still work best on social media, paid ads are another way to grow your presence, lead audiences to your website, and drive more sales and conversions. They’re particularly effective for promoting limited-time campaigns, like seasonal sales. However, because they can also be tricky to navigate, I often recommend outsourcing paid social to an experienced agency instead.
The best social media marketing agency for small businesses specializing in social media ads so far is NinjaPromo. It is also an all-around digital marketing agency, but it particularly stands out for its paid social services, which cover five essential social media advertising platforms (Facebook, X, YouTube, LinkedIn, and TikTok) and, crucially, offer both holistic and individual services, depending on your needs.
Its services include social media consulting, ad design, audience targeting, and campaign analysis and optimization. The team will book an intro call with you to determine the services you need and craft a strategy accordingly so you’ll get tailored services. Pricing is monthly and per-service, starting with $3,200/month for one to two services.
NinjaPromo Features
NinjaPromo doesn’t just offer social media services. It’s also a full-service digital marketing agency with services for branding, video marketing, and even influencer marketing.
- Paid social: The NinjaPromo team can consult on a strategy or set up, manage, create, and track your ads for you on Facebook, X, LinkedIn, YouTube, or TikTok.
- Organic social: Similarly, the team can also craft and execute a custom organic social media strategy tailored to your objectives and branding. This covers Facebook, X, LinkedIn, YouTube, TikTok, and Pinterest.
- Influencer marketing: NinjaPromo can also source the right influencers to promote your brand, especially within B2B and crypto spaces, and strategize and execute influencer campaigns for you. Its team will handle the reachouts, negotiations, and content creation.
- Video marketing and production: Separately and together, NinjaPromo can strategize and produce videos to promote your business, whether for your website, social media, or blogs.
- Reporting: Depending on the services you avail, the NinjaPromo team will provide detailed analytics reports. For example, for paid social media services, its team will report on your engagement, click rates, revenue, and other metrics.
- Contract length: NinjaPromo’s contracts are on a month-to-month basis and priced based on how many services you avail. There are no long-term contracts.
- Customer service: NinjaPromo’s customer support is reachable via phone call only; however, it has phone numbers in New York, London, Vilnius, Dubai, Hong Kong, and Singapore.
NinjaPromo Reviews
NinjaPromo holds a 4.9 out of 5 rating on Clutch.co based on 44 reviews. Many clients appreciate the agency’s full-service approach to digital marketing and find the team communicative and reliable. However, a few clients said the team failed to deliver on the promised results.
NinjaPromo offers solid social media advertising services, but it only covers the five social media platforms mentioned above and nothing more—not even Instagram. So, if you want to place ads on Instagram (or Snapchat or Pinterest), it won’t be much help there. However, to its credit, Instagram and Pinterest are included in its organic social media services. Either way, NinjaPromo is still a noteworthy agency for social media.
Sprout Social: Best Self-service Social Media Tools
Sprout Social is the best platform for small businesses that can self-manage their social media marketing. While it’s not an agency, it has all the essential tools of one—you’ll just need to manage them yourself. Therefore, it’s the best option if you already have an in-house social media team or the expertise to do your business’s social media marketing yourself and only need the right tools.
The platform also comes with CRM tools that automate customer responses and reviews and social listening tools to monitor your brand’s reputation online.
Sprout Social Features
Sprout Social has some of the most comprehensive, industry-level social media marketing tools, even if it isn’t technically an agency. Read more about its features below:
- Content calendar and publisher: Some of Sprout Social’s most valuable tools are its content calendar and publisher to plan and post content on your social media profiles. These are particularly helpful for managing multiple social media profiles.
- Social listening tools: These help you monitor and manage how people are discussing your brand online.
- Social analytics: Sprout Social also has social analytics and reporting tools to help you track your campaigns’ progress and the effectiveness of your strategies.
- Expertise: Most social media marketing companies for small businesses don’t have extensive resource libraries, but Sprout Social does. There, you’ll find the tutorials and guidance you need to build and execute your social media strategy.
- Account management: Clients do not get a dedicated account manager. However, you can schedule a video demo and access Sprout Social’s customer support to help you get the best return on investment.
- Reporting: Clients can access a dashboard, monthly profile performance reports, cross-channel performance reports, competitor performance tracking, and paid performance reports to optimize ad spending.
- Contract length: Sprout Social has both annual and monthly plans according to what works best for your business. It also offers annual plans with monthly payments, and you can cancel at any time. All plans start with an initial three-month contract, then transition to your chosen payment scheme.
- Customer service: Sprout Social boasts 24-hour customer support, Mondays through Fridays. The team is available by phone, online contact form, and social media.
Sprout Social Reviews
Sprout Social holds a 4.4 out of 5 rating on G2.com. Many users found its tools immensely helpful in streamlining their social media management and that they cover nearly every need. However, some found its reporting tools lacking and its social listening tool to have inaccuracies.
If social media marketing tools are what you’re looking for, Sprout Social has the best of the best. It has everything you need, from planning to monitoring, and it’s an all-in-one addition to your social media team.
Social High Rise: Best for Restaurants
As a marketing agency, Social High Rise specializes in sales, customer service, and marketing for restaurants. The team can digitize your menus, optimize your social profiles, respond to reviews, and communicate with your customer community on social media. Aside from social, it also has services for listing your restaurant on sites like Yelp and TripAdvisor, so it’s the best agency if you own a restaurant as it offers all-around marketing services.
However, Social High Rise’s biggest shortcoming is it only offers social media services on Facebook and Instagram—and X as an add-on. So if there’s a specific platform you want to focus on outside of those three, the agency won’t be much help. Also, because it specializes in all-around digital marketing, it doesn’t offer individual or a la carte services. You’ll need to subscribe to a full-package plan.
Social High Rise Services and Features
Social High Rise’s features and services are tailored specifically for restaurants, from its menu publishing services to its review and listing management. Have a look at its features:
- Menu publishing: This is something only Social High Rise does, which is one of the main reasons it’s our best social media agency for restaurants. The team can digitize and publish your restaurant’s menu on over 80 platforms.
- Online reputation management: This involves managing brands via social media and other platforms where people talk about your business, from Google to Yelp.
- Dedicated restaurant experts: With an exclusive focus on social media and reputation management for restaurants, Social High Rise offers a completely industry-tailored solution.
- Account management: As a client, you’ll get a dedicated expert to manage your account, including strategy development to help you reach your goals.
- Reporting: Every month, clients receive their “wins,” which is Social High Rise’s version of monthly reporting. It details the overall account performance and standout customer engagements.
- Contract length: Social High Rise has a minimum commitment of three months, the same as most other social media companies for small businesses. After this, contracts transition to a month-to-month basis and can be canceled anytime.
- Customer service: Social High Rise’s customer team is reachable by phone, email, and online contact form on its website. However, clients get a dedicated account manager, who is generally available during regular business hours from 8 a.m. to 6 p.m. Pacific Time, Monday through Friday.
Social High Rise Reviews
Social High Rise holds a 3.6 out of 5 rating on Google Reviews (although there are only five reviews as of writing). One review recommended Social High Rise for restaurant owners and found the team easy to work with. However, another review found the team uncommunicative and said they did not provide a social media strategy.
If you have a restaurant and want to grow its online presence on social media and search engines, Social High Rise is the best candidate for the job. For just a few hundred dollars, the team can list your restaurant on dozens of restaurant directories to get discovered, optimize your social profiles, create content, and even respond to customer reviews.
How We Evaluated the Top Social Media Marketing Agencies for Small Businesses
Any social media marketing agency can do the social media basics, but not all can do it well according to your business’s specific needs or objectives. Not every agency will also have much experience with small businesses. To narrow down the best social media marketing services for small businesses, we evaluated agencies on a criteria set, which you’ll find below.
25% of Overall Score
Your business won’t have a bottomless budget to constantly trial-and-error social media marketing strategies, so we specifically looked for agencies with transparent pricing plans and/or month-to-month contracts with no long-term obligations. We also give bonus points to agencies offering individual services and a free trial or consultation period.
30% of Overall Score
Any good small business social media marketing agency should be able to provide the essential services, including both organic and paid social media, full-service account management, tailored strategies according to your brand’s needs, and services for at least five social media platforms. The agencies above can do all or most of these.
20% of Overall Score
While most social media agencies can do all those basics mentioned above, they’re not the be-all and end-all of social media marketing. Social media also involves strategies like video and reputation management, so we give extra points to agencies that provide them. We also gave agencies that provided social media analytics and that covered more than five social media platforms a higher grade.
15% of Overall Score
Every marketing agency needs decent customer support. This involves things like 24/7 availability, multiple channels like phone calls, email, and live chat, and a self-help resource center accessible anytime.
10% of Overall Score
Our team at Fit Small Business has years of combined marketing experience, and we factored that into our scoring of each agency. Specifically, we evaluated each agency based on its social media marketing services, value for your money, ease of use, and reviews from former clients on review sites like G2.com and Clutch.co.
What to Look for in a Social Media Agency
When looking for the best social media agency for your business, start with those that offer social media marketing on the channels your target audience uses most. Here are the other things to look for when choosing an agency to work with:
- Free consultation: The best agencies usually start with a free consultation, preferably one that includes an audit of your existing social media profiles.
- Cost: This covers pricing transparency, what’s included, and whether the agency has a plan that can fit your budget.
- Strategies: The agency should be able to clearly outline the specific strategies and social media plans they recommend for your business.
- Results to expect: Agencies should be able to readily provide performance statistics and metrics for existing clients (either as case studies or in aggregate).
- Collaboration: Ideally, the agency you choose will offer to meet with you regularly (e.g., quarterly or monthly) to review results, tweak campaigns, and touch base on ways to improve performance.
- Timelines: Agencies should also be able to give you estimated timelines for each strategy to help you determine whether it fits into your marketing plan.
- References: Ask to speak with an existing client about their experience with the agency, such as the agency’s communication style, reporting cadence, transparency, and results.
Frequently Asked Questions (FAQs)
Bottom Line
The best social media marketing agency for small businesses will depend on your specific priorities. To help you choose the right one, first identify your biggest priorities and what you need out of an agency. For example, do you need organic or paid social media? Full-service management or just a specific service? Then, evaluate your budget and set up a call with each agency above to help you reach your decision.