The best social media marketing tools help small businesses plan content, create posts, schedule campaigns, monitor engagement, and measure results across platforms like Instagram, Facebook, TikTok, LinkedIn, Pinterest, and YouTube. The right tool can save time, keep your posting calendar consistent, and give you clearer insight into which content drives engagement, traffic, and sales.
For this guide, I reviewed social media marketing tools based on publishing features, content creation tools, analytics, engagement management, AI capabilities, supported platforms, pricing, integrations, and ease of use.
| Social media marketing tool | Best for | Starting price |
|---|---|---|
| Canva | Social media content creation | Free |
| Animoto | Short-form videos | Free |
| Tailor Brands | Social media templates | $3.99/month |
| 99designs | Custom branding on social media | Varies by project; starting at ~$599 |
| Copy.ai | Social media captions | $29 |
| Unfold | Facebook and Instagram stories | Free |
| Hootsuite | Social media publishing and analysis | $99/month |
| Sprout Social | Social listening | $199/month |
| Buffer | Content ideation and organization | Free |
| Later Influence | Influencer marketing management | Custom pricing |
| Semrush Social | Competitor analysis | $29.99/month |
| HubSpot | Tracking keywords on social media | $800/month |
| Nextiva | Customer service on social media | $15/user/month |
To choose the best social media marketing tools, I compared platforms based on how well they support the main parts of small business social media marketing: content creation, post scheduling, publishing, engagement, analytics, reporting, and campaign management.
I gave higher scores to tools with affordable pricing, easy setup, strong platform support, useful templates or AI features, clear analytics, and practical workflows for small teams. My final recommendations prioritize tools that save time, improve content quality, and help small businesses manage social media more consistently.
I’ve spent the past decade working in digital marketing, social media management, retail, and ecommerce, including hands-on work with Shopify and Amazon stores. My experience includes planning content calendars, creating social media campaigns, managing brand assets, writing posts and captions, tracking performance, and using marketing tools to support day-to-day business growth.
I regularly evaluate ecommerce, marketing, CRM, and business software for Fit Small Business. For this guide, I reviewed social media marketing tools through the lens of a small business owner or social media manager who needs to create better content, post consistently, save time, and understand what is actually working.
- Best social media marketing tools compared
- Canva: Best social media creation tool
- Animoto: Best for creating short-form videos
- Tailor Brands: Best for generating social media templates
- 99Designs: Best for custom branding on social media
- Copy.ai: Best for generating social media captions
- Unfold: Best for designing Facebook and Instagram Stories
- Hootsuite: Best for social media publishing and analysis
- Sprout Social: Best for social listening
- Buffer: Best for content ideation and organization
- Later Influence: Best for influencer marketing management
- Semrush Social: Best for competitor analysis
- HubSpot: Best for tracking keywords on social media
- Nextiva: Best for customer Service on social media
- Methodology: How I evaluated the best social media marketing tools
- How to choose social media marketing tools
- How much do social media marketing tools cost?
- Frequently asked questions
- Bottom line
Best social media marketing tools compared
| Software | Primary function | Supported social channels | Standout feature |
|---|---|---|---|
| Canva | Design and visual content creation | Instagram, Facebook, Pinterest, LinkedIn, TikTok, and more through content export and scheduling | Drag-and-drop templates, brand kits, AI design tools, and social post resizing |
| Animoto | Short-form video creation | Videos can be exported for Instagram, Facebook, TikTok, YouTube, LinkedIn, and other platforms | Easy video builder with templates, stock assets, music, and text overlays |
| Tailor Brands | Branded social media templates | Social assets can be used across Instagram, Facebook, LinkedIn, Pinterest, and more | Logo, brand identity, and ready-made social media design assets |
| 99designs | Custom social media branding | Depends on project scope and designer deliverables | Access to professional designers for custom social graphics, ads, and branding |
| Copy.ai | Social captions and written content | Platform-agnostic; content can be used for Instagram, Facebook, LinkedIn, TikTok, X, and more | AI-generated captions, campaign copy, hooks, and content variations |
| Unfold | Stories and mobile-first visuals | Instagram, Facebook, TikTok, Snapchat, and other story-based formats | Story templates, mobile editing, link-in-bio tools, and creator-friendly layouts |
| Hootsuite | Publishing, scheduling, and analytics | Instagram, Facebook, LinkedIn, TikTok, YouTube, Pinterest, X, and Threads | Centralized dashboard for scheduling, monitoring, analytics, and team workflows |
| Sprout Social | Social listening and analytics | Instagram, Facebook, LinkedIn, TikTok, YouTube, Pinterest, X, Threads, and more | Advanced reporting, social listening, engagement tools, and team inbox management |
| Buffer | Content planning and scheduling | Instagram, Facebook, LinkedIn, TikTok, YouTube Shorts, Pinterest, Mastodon, Google Business Profile, and more | Simple content calendar, idea storage, scheduling, and AI-assisted post creation |
| Later Influence | Influencer marketing management | Instagram, TikTok, YouTube, and creator-focused campaigns | Influencer discovery, campaign management, creator tracking, and performance reporting |
| Semrush Social | Social analytics and competitor tracking | Facebook, Instagram, LinkedIn, Pinterest, TikTok, YouTube, and X | Competitor analysis, content planning, social analytics, and performance tracking |
| HubSpot | CRM-connected social marketing | Facebook, Instagram, LinkedIn, and X | Social monitoring tied to campaigns, keywords, contacts, and marketing reporting |
| Nextiva | Social customer service | Facebook, Instagram, X, and other messaging or review channels depending on setup | Unified inbox for social messages, customer conversations, and support workflows |
Canva: Best social media creation tool
Canva is my top pick for social media content creation because it makes professional-looking design accessible to small businesses without requiring design experience. I’ve used Canva to create social media graphics, campaign assets, presentations, ads, and branded ecommerce materials, and its drag-and-drop editor is one of the easiest tools to learn.
If you’ve used Canva before, you know how helpful and efficient it is. If you haven’t, it’s probably the most powerful content creation tool you can have in your social media toolkit. Canva has tools for any design you need, from social media posts and covers to logos and business cards, to build your brand presence. It’s useful whether you need a quick design mockup or a full-blown graphic for your marketing materials.
The best part is that it’s free to use almost all its features (and from my experience, more than enough). But you can also upgrade to its paid plans for team-wide access, more designs, templates, and storage, and use of its Brand Kit for fully branded designs.
Aside from its design tools, Canva now also boasts a QR code generator, AI tools, and even a social media planner and scheduler, making it an all-around powerhouse. If there’s one drawback to the platform, many businesses also use it, so there’s a chance your designs may not be 100% unique. However, there are thousands of templates and elements to choose from, and lots of design freedom.
| Free | Canva Pro | Canva Teams | |
|---|---|---|---|
| Annual cost | $0 | $120 | $300 |
| Users included | 1 | 1 | 3 |
| Cloud storage | 5GB | 1TB | 1TB |
| Design editing platform | ✓ | ✓ | ✓ |
| Design elements and templates | Limited | Unlimited | Unlimited |
| Brand Kit | 1 | 1,000 | 1,000 |
| Social media content planner and scheduler | ✕ | ✓ | ✓ |
| AI content tools | Basic | Advanced | Advanced |
| Team collaboration tools | ✕ | ✕ | ✓ |
| Admin controls | ✕ | ✕ | ✓ |
Annual billing shown. Month-to-month billing costs more. Canva also offers enterprise plans with custom pricing. Canva Teams pricing starts with three users and can expand at an added cost
- Drag-and-drop design editor
- Social media templates for posts, stories, reels, thumbnails, banners, and ads
- Stock photos, graphics, icons, fonts, videos, and design elements
- Brand Kit for logos, colors, fonts, and branded templates
- AI writing, image editing, and design tools
- Team sharing and collaboration tools
- Cloud storage for brand assets and design files
- QR code generator
- Social media content planner and publisher on paid plans
Animoto: Best for creating short-form videos
Aside from image content, video is another way to gain traction on social media (and one of the fastest-growing ones). That’s what makes Animoto one of the best social media marketing tools around.
Animoto is an online video editing platform with templates for various short-form videos (promotional videos, testimonials, to name a few) and a library of stock videos and audio. Then, when you’re done, you can instantly share your finished video on social media.
What I particularly like about Animoto is that it makes the video creation process so much easier. Forget about using high-end, expensive video editing software that’ll take months to master.
With Animoto, it’s all a matter of choosing the right template, pasting and cutting your video, and then sharing it once it’s done. It’s especially useful because today’s social media users prefer more authentic, short-form videos to longer, highly polished ones.
Animoto is also a very beginner-friendly platform. However, don’t expect it to have the most advanced editing tools. At most, you’ll only be able to slice and paste videos together, do basic cropping, and add music, so it’s not the best for heavy-duty editing. But for social media, it’s one of the best video-making tools to add to your arsenal.
| Free | Basic | Professional | Professional Plus | |
|---|---|---|---|---|
| Cost per month, annual billing | $0 | $9 | $19 | $39 |
| Users included | 1 | 1 | 1 | 3 |
| Video downloads | ✕ | Unlimited | Unlimited | Unlimited |
| Animoto watermark | ✓ | ✕ | ✕ | ✕ |
| Video quality | 720p | 1080p | 1080p | 1080p |
| Screen recording | ✓ | ✓ | ✓ | ✓ |
| Webcam recording | ✓ | ✓ | ✓ | ✓ |
| Custom logo and colors | ✕ | ✕ | ✓ | ✓ |
| Licensed music tracks | ✕ | ✕ | 3,000 | 3,000 |
| Licensed stock photos and videos | ✕ | ✕ | 1 million+ | 100 million+ |
| Saved brands | ✕ | ✕ | 1 | 10 |
| Saved templates | ✕ | ✕ | ✕ | 25 |
For social media marketing, Basic is the first useful paid plan because it removes the Animoto watermark and allows unlimited downloads. Professional is better for branded videos because it adds custom logos, brand colors, licensed music, and Getty Images stock assets. Professional Plus is best for teams because it includes three users, more premium stock assets, 10 saved brands, and 25 saved templates.
- Easy-to-use video editing tool
- Templates for various video types, including demos, ads, teasers, and more
- Instant share-to-social function
- Stock library with videos, images, and music
- Voiceover recording
- Screen recording
- Team collaboration
Tailor Brands: Best for generating social media templates
If you’re looking for something simpler to create social media templates that’s also free to start, the best answer is Tailor Brands. Tailor Brands is one of the best social media tools for small businesses because it’s a fast, easy, and free way to generate templates for several social media posts. You can generate templates for posts, banners, vertical stories, and even thumbnails.
The best part is that all of Tailor Brands’ templates are modern, well-designed, and offer a wide variety that suits nearly any business. It’s also very easy to use as you only need to follow the prompts on each screen and choose your preferred styles and colors. Conversely, the drawback is that you won’t have as much design freedom as with a platform like Canva.
Still, if you have little experience with graphic design but want beautiful templates for your social media posts, Tailor Brands can help you. It has the same functionality for creating logos and websites, so it’s an all-around design tool.
| Basic | Standard | Premium | Elite | |
|---|---|---|---|---|
| Cost per month, annual billing | $3.99 | $5.99 | $12.99 | $20.75 |
| High-quality logo files | ✓ | ✓ | ✓ | ✓ |
| Vector EPS logo files | ✕ | ✓ | ✓ | ✓ |
| Digital business card | ✓ | ✓ | ✓ | ✓ |
| Branded business deck | ✕ | ✓ | ✓ | ✓ |
| Branded presentation | ✕ | ✕ | ✓ | ✓ |
| Website builder | ✓ | ✓ | ✓ | ✓ |
| Online blog | ✓ | ✓ | ✓ | |
| Accept online payments | ✕ | ✕ | ✓ | ✓ |
| Online store | ✕ | ✕ | ✓ | ✓ |
| SEO tools | ✕ | ✕ | ✓ | ✓ |
| Social media post maker | ✓ | ✓ | ✓ | ✓ |
| Stock photos and icons | ✓ | ✓ | ✓ | ✓ |
| 1-year free domain | ✕ | ✓ | ✓ | ✓ |
| LLC formation | ✕ | ✕ | ✕ | ✓ |
For social media marketing, Basic is enough if you only need logo files, a digital business card, a website builder, and a social media post maker. Standard is better for businesses that need vector logo files, branded decks, and a free domain. Premium stands out for businesses that also need a website with ecommerce features, online payments, SEO tools, and branded presentations. Elite is mainly useful if you also want LLC formation included.
- All-in-one design generator for the following:
- Social media templates (Facebook, X, Instagram, YouTube, LinkedIn)
- Websites
- Logos
- Legal documents
- Business cards
- Print marketing materials
- Apparel
- Business email headers
- Business LLC filing
- Domain registration
99Designs: Best for custom branding on social media
If you’re only starting your social media and branding journey, you may want to build a brand identity for your business first. This includes developing your logo, brand colors, and other imagery and illustrations, which you can then place as your social media profile photos and covers before posting content.
While you can create your brand identity on any design platform, if you want a more expert touch and unique designs, you can hire a professional designer to do it for you. One of the best platforms for that is 99Designs, which offers affordable design service packages.
Particularly, the Logo & Social Media Pack at $399 is a perfect choice for building your brand on social media, as it already includes a logo, Facebook and X (Twitter) header, and a YouTube cover.
However, since 99Designs offers services in packages, it may have limited use once your brand identity is established on social media. But if you’re still in the beginning stages, it’s an affordable way to create an identity that’s uniquely yours.
| Services | Starting cost |
|---|---|
| Brand starter pack | From $599 |
| Brand launch pack | From $699 |
| Logo & website | From $1,399 |
- Custom design services for logos and social media headers
- Brand identity development
- Website and landing page design
- Custom illustrations for merchandise and packaging
Copy.ai: Best for generating social media captions
Captions are one-half of your social media posts and play just as important a role in getting people to engage with your content. But they can often be tricky to write. If you need an extra hand to create or even edit and polish up your social media captions, Copy.ai can do just that. In fact, it’s one of our top AI content writers and is overall one of today’s most useful tools for social media marketing.
There are a handful of AI content writers on the market, but I find Copy.ai the best suited for all things marketing. You can use it to generate social media captions (just be sure to write good prompts), or just as a caption idea generator or copyeditor. Overall, it’s a handy tool to help with any written content.
| Chat | |
|---|---|
| Cost per month | $29 |
| Cost per month, annual billing | $24 |
| Annual cost | $288 |
| Seats included | 5 |
| Unlimited words in chat | ✓ |
| Unlimited chat projects | ✓ |
| Access to OpenAI, Anthropic, and Gemini models | ✓ |
Chat plan is the best for most small businesses using the platform for social media marketing. It gives small teams access to AI writing tools for captions, hooks, campaign copy, content repurposing, and post variations without moving into Copy.ai’s higher-cost GTM workflow plans.
Copy.ai also offers GTM/workflow plans starting at $1,000 per month when billed annually. These plans are built for larger teams that need workflow credits, AI-powered go-to-market automation, and higher-volume content or sales processes. For a small business social media toolkit, the Chat plan is the relevant option to compare.
- AI copywriter for marketing content
- AI chatbot
- Brand voice customization
- Infobase to save important content
Unfold: Best for designing Facebook and Instagram Stories
Social media wouldn’t be social media without all the vertical content, such as Facebook and Instagram Stories, TikTok, and even Snapchat. It’s a staple of modern social media. That’s why Unfold is one of the best social media marketing tools on our radar for content creation. It specializes in designing vertical content that perfectly fits Stories, Snapchats, and even Pinterest Pins.
Unfold also has a brand kit to store your logos, colors, and fonts, plus a “link in bio” website builder. And if those templates look familiar to you, that’s because they’re from the same design team that brought you Squarespace’s signature ultraslick and modern designs. There’s also a selection of templates, all of which are similarly modern and well-designed.
The main downside of Unfold is that all its features are only accessible via its app. There is no online design platform, which can make it a little tricky to navigate. On the flip side, having an app makes it easy to design and post all in one go. Another possible disadvantage is that its designs can look somewhat uniform and may not accurately represent your brand.
| Unfold Free | Unfold Plus | Unfold Pro | |
|---|---|---|---|
| Monthly cost | $0 | $4.99 | $12.99 |
| Annual cost | $0 | $35.99 | $99.99 |
| Vertical content editor | Standard | Advanced | Advanced |
| Templates | Limited | Unlimited | Unlimited |
| Exclusive fonts and stickers | ✕ | ✓ | ✓ |
| Early access to new collections | ✕ | ✓ | ✓ |
| Brand Kit | ✕ | ✕ | ✓ |
| Custom colors, logos, stickers, and fonts | ✕ | ✕ | ✓ |
| Web dashboard access | ✕ | ✕ | ✓ |
| Link-in-bio page builder | ✓ | ✓ | ✓ |
- Design platform for stories and other social media images and videos
- 400-plus templates for various social media content
- Share-to-social feature
- Brand kit to upload your own logo and brand assets
- Instagram feed planner
- Link in bio page builder
Hootsuite: Best for social media publishing and analysis
Creating your social media content is only half the journey. The other half is managing and scheduling them all so they reach your audience at optimal times. One of the best life-saving tools for social media marketing on that front is Hootsuite. Hootsuite is the best platform for scheduling social media posts across multiple platforms, all from one site.
The main drawback with Hootsuite is that it’s not free and has a slightly higher price point than other providers on this list. But other than that, it’s the best social media marketing tool on the market for handling several social media accounts from one source, especially if you’re a beginner. Aside from scheduling, Hootsuite has social listening, analytics, engagement tools, and an inbox for audience messages.
If you’re looking for just one tool to invest in for social media management, publishing, and tracking, Hootsuite is our top recommendation. It has everything you need on one easy-to-use platform.
| Professional | Team | Enterprise | |
|---|---|---|---|
| Monthly Cost | $99 | $249 | Custom |
| Social Media Platforms | 10 | 20 | 50-plus |
| Users | 1 | 3 | 5-plus |
| Post Scheduling and Publishing | ✓ | ✓ | ✓ |
| Content Calendar | ✓ | ✓ | ✓ |
| Centralized Inbox | ✓ | ✓ | ✓ |
| Social Listening | Basic | Basic | Advanced |
| Analytics | Basic | Advanced | Advanced |
| Ads Management | ✓ | ✓ | ✓ |
| Employee Advocacy | ✕ | ✕ | ✓ |
| Review Management | ✕ | ✕ | ✓ |
- Social media scheduling and publishing platform
- Up to 50 social media platforms (on the Enterprise plan)
- Content calendar
- Social listening (mentions and reviews tracker)
- Social media analytics
- Engagement tools
- Unified inbox
- Social media advertising
- Influencer and UGC management
- Employee advocacy tools
- Link in bio
- 100-plus integrations, including Canva and Asana
- AI content generator
Sprout Social: Best for social listening
A large part of social media marketing is listening. This means monitoring how people discuss and interact with your brand online, from posts on X (Twitter) to reviews on your Facebook page, to gauge your reputation accurately.
One tool that specializes in this is Sprout Social. It’s an all-in-one platform for tracking and managing your social media mentions and messages, and it can even handle audience analysis, scheduling, and content publishing.
In short, Sprout Social packs many tools into one platform, but the downside is that it can be too many for one person to handle, especially if you’re a beginner. It’s a far better fit for full social media teams that only need the right tools to do their job, from planning content to tracking their reputation. There’s also no free plan, and prices start at $199 per month for just one user.
However, for the advanced functionality you get on a single platform, Sprout Social is still one of the best social media marketing tools, especially for growing businesses that want to step up their social media game. It’s one of the few that lets you see your online brand mentions in real time.
| Standard | Professional | Advanced | |
|---|---|---|---|
| Monthly Cost* | $199 | $299 | $399 |
| Social Media Mentions Tracker | ✓ | ✓ | ✓ |
| Social Profiles | 5 | Unlimited | Unlimited |
| Centralized Social Media Inbox | ✓ | ✓ | ✓ |
| Content Calendar & Publisher | ✓ | ✓ | ✓ |
| Reviews Management | ✓ | ✓ | ✓ |
| Monitor Profiles, Keywords, and Locations | ✓ | ✓ | ✓ |
| Social Media Ads Reporting | ✕ | ✓ | ✓ |
| Chatbots with Automations | ✕ | ✕ | ✓ |
| *Sprout Social also offers Enterprise plans with custom pricing. | |||
- Social media mention tracker
- Centralized social media message inbox
- Analytics for audience data and sentiment, competitor insight, campaign analytics, and market trends
- Review management for Google Business Profile, Facebook, and TripAdvisor
- Automated chatbots
- Message tagging and task assignment tools
- Crisis management alerts
- Content scheduler, publisher, and calendar
- Employee brand advocacy
- Influencer marketing management
Buffer: Best for content ideation and organization
It’s no secret that social media hinges on creating lots of content—constantly. But that also means organizing and ideating content can become a challenge. A common crisis many social media managers face is ideating new and fresh content that doesn’t feel repetitive and still aligns with your social media objectives.
One of the best social media marketing tools to help with that is Buffer. This is because it has a dashboard that lets you view and organize all your social media content on one at-a-glance board. It can also tag all your content, for instance, by type, topic, or platform. This makes it much easier to think up new content ideas and then conveniently organize them into their proper places. Plus, it’s completely free to use.
However, Buffer has a few limitations, particularly in terms of audience engagement. It doesn’t have a centralized inbox to respond to all your messages, for one, or a social media mention tracker. It’s solely a content planning, publishing, and planning tool. However, it gets a few points for supporting even nonmajor social media platforms like Threads and Mastodon. Also, it’s very user-friendly, so even a beginner can use it to get started.
| Free | Essentials | Team | |
|---|---|---|---|
| Monthly Cost* | $0 | $5 | $10 |
| Social Media Platforms | 3 | 1** | 1** |
| Content Planning Dashboard | ✓ | ✓ | ✓ |
| Content Publishing and Scheduling Tool | ✓ | ✓ | ✓ |
| Content Ideas | 100 | 2,000 | 2,000 |
| Analytics | ✕ | ✓ | ✓ |
| Comments Management | ✕ | ✓ | ✓ |
| Approval Workflows | ✕ | ✕ | ✓ |
| *Based on annual billing. Month-to-month pricing is also available at a higher cost.**Expandable at an additional cost | |||
- Content dashboard
- Idea library
- Content publishing and scheduling
- Support for 10 social media platforms, including Threads and Mastodon
- AI content creation assistant
- 30-plus integrations, including Canva and Zapier
- Comments tracker
- Social media analytics
Later Influence: Best for influencer marketing management
One of the fastest-growing social media strategies today is influencer marketing. Influencers can lend credibility to your brand and bring in new audiences, especially in niche areas. However, handling influencers correctly can be challenging, especially if you’re unfamiliar with the process. You’ll need to source the right influencers, guide their content, and of course, pay them accordingly.
If you want to try influencer marketing, one of the best social tools for businesses is Later Influence. The platform makes it easy to run influencer campaigns, from helping you source influencers from its in-house community to tracking your campaign metrics. Plus, Later.com’s team is also ready to assist with your campaigns if you need them (on the Managed and Custom plans).
The only drawback of the platform is that its pricing is customized for each business, so you’ll need to contact the team to obtain a quote. However, it’s the only platform with a dedicated tool for influencer campaigns, so if you’re serious about doing influencer marketing for the long term, it could be worth the investment.
| Self-Serve | Managed | Custom | |
|---|---|---|---|
| Pricing | Custom | Custom | Custom |
| Brands | 1 | 1 | 2-plus |
| Assistive Services | ✕ | 20-40 hours/month | 40-plus hours/month |
| Influencer Management Platform | ✓ | ✓ | ✓ |
| Influencer Community | ✓ | ✓ | ✓ |
| Automations | ✕ | ✓ | ✓ |
| Link-tracking | ✕ | ✓ | ✓ |
| Collect Ratings and Reviews | ✕ | ✕ | ✓ |
- Influencer management platform
- Influencer and user-generated content (UGC) creator database
- Campaign analytics
- Influencer campaign services
- Influencer tracking, gifting, and payments
Semrush Social: Best for competitor analysis
If you know Semrush, you probably know it best as a keyword analysis tool. However, it also has a social media management platform, which I find particularly useful for tracking your competitors’ social media accounts to see how yours can perform better. This includes monitoring your competitors’ social media audiences, activity, and engagement across multiple social channels.
Aside from competitor analysis, Semrush’s tool allows social media scheduling and posting. It also has a centralized inbox to manage all your social media messages, like Sprout Social. However, it doesn’t offer chatbots and influencer marketing, and its content scheduling platform isn’t as user-friendly and only supports Facebook, X (Twitter), LinkedIn, and Pinterest. Its biggest standout is its competitor analysis platform.
But if competitor analysis is what you’re after to create accurate social media campaigns (for example, if your field is very competitive on social media), Semrush is very reliable. If you’ve used its SEO and keyword tools before, you know how in-depth its analyses can be—it’ll give you everything you need and more.
| Base | Pro | Business | |
|---|---|---|---|
| Cost per month, annual billing | $20 | $40 | $250 |
| Best social media marketing fit | Individuals and small teams | Social media pros, businesses, and agencies | Scaling businesses, agencies, and brand marketing teams |
| Social media profiles to manage | Up to 5 | Up to 10 | Up to 10 |
| Social media profiles to track | Up to 10 | Up to 20 | Up to 20 |
| Monthly content generations | 30 | Unlimited | Unlimited |
| Monthly posts to publish | 50 | Unlimited | Unlimited |
| Caption, image, and video generation | ✓ | ✓ | ✓ |
| AI-generated ideas tailored to your brand | ✓ | ✓ | ✓ |
| Influencer Analytics tool | ✕ | ✕ | ✓ |
| Media Monitoring tool | ✕ | ✕ | ✓ |
For this guide, Base is the best fit for most small businesses because it includes the core Semrush Social tools for managing profiles, tracking competitors, generating content, and publishing posts.
Pro is better for teams that need more profiles and unlimited publishing, while Business is mainly for agencies and brand marketing teams that need influencer analytics and media monitoring.
- In-depth social media competitor analysis
- Engagement, mentions, and hashtags tracker
- Social media scheduling and publishing for Facebook, X (Twitter), LinkedIn, and Pinterest
- Centralized inbox
- Social media analytics
HubSpot: Best for tracking keywords on social media
Aside from tracking your competitors’ social media analytics, it’s also crucial to monitor your keywords. Because social media is steadily growing as a secondary search engine, ensuring your brand gets mentioned alongside the right keywords is important. For example, if you own an organic cafe in Seattle, you’d probably want your brand to get mentioned alongside the keywords “organic coffee Seattle.”
This specific feature makes HubSpot one of the best marketing tools for social media. HubSpot has a keyword tracking tool that works like a mention tracker, except you can focus on specific keywords. This helps you prioritize important conversations. It also has a regular mention tracker and a publishing platform you can link directly to your HubSpot customer relationship management (CRM) platform.
However, HubSpot’s main limitation is that it only supports Facebook, X (Twitter), Instagram, and LinkedIn, so it’s not the best fit if you have a comprehensive, far-ranging social media strategy. Also, it’s not very beginner- or budget-friendly at $800 monthly (although it includes many advanced tools).
Because of its rather costly price point (the highest on this list), I find HubSpot’s social media tools better suited for more advanced teams than beginners. However, HubSpot’s always been a reliable platform for all things marketing and sales, so if you have the budget, it’s worth the investment.
HubSpot’s Social Media Management Software comes as part of its Marketing Hub Professional Plan at $800/month. Unfortunately, it doesn’t offer it as a standalone. However, the plan also comes with full access to the HubSpot marketing suite with email marketing, SEO, chatbots, and more. Visit its pricing page for more information
- Social media keyword and mention tracker
- Content scheduler and publisher
- Content tagging and organization
- Social media analytics
- Integration with HubSpot’s CRM
Nextiva: Best for customer Service on social media
These days, social media’s purpose is more than just sharing content and engaging with customers. It’s also increasingly becoming the platform customers use for support and assistance. So if you want to prepare your business for that, one of the best tools that can help is Nextiva.
Aside from the standard social listening and responding, Nextiva also has a helpdesk tool that streamlines communications across social media, email, and SMS into one central inbox. This makes it much easier to handle all your incoming queries and serve your customers.
Nextiva also allows you to manage your reviews from within the platform and, on higher plans, communicate with customers via voice calls.
These features make Nextiva a pretty powerful customer relationship platform overall. Plus, it allows content publishing on all the major social platforms, Facebook, Instagram, X (Twitter), LinkedIn, Pinterest, and YouTube.
Its main weakness is that it doesn’t have any chatbots until the higher plans. Overall, if customer support is valuable to your business, Nextiva is one of the best tools for social media marketing and management.
| Core | Engage | Scale | |
|---|---|---|---|
| Cost per month, annual billing | $15/user | $25/user | $75/user |
| Inbound and outbound voice | ✓ | ✓ | ✓ |
| Business SMS | ✓ | ✓ | ✓ |
| Video meetings | ✓ | ✓ | ✓ |
| Screen and file sharing | ✓ | ✓ | ✓ |
| Call routing | ✓ | ✓ | ✓ |
| Team chat | ✓ | ✓ | ✓ |
| Mobile app | ✓ | ✓ | ✓ |
| Customer-to-team SMS | ✕ | ✓ | ✓ |
| Media Monitoring tool | ✕ | ✓ | ✓ |
| Toll-free number and minutes | ✕ | ✓ | ✓ |
| Advanced reporting | ✕ | ✓ | ✓ |
| Inbound call center | ✕ | ✓ | ✓ |
| Live chat and chatbot | ✕ | ✓ | ✓ |
| Voice and web chat | ✕ | ✕ | ✓ |
| Blended inbound and outbound | ✕ | ✕ | ✓ |
| AI transcription and summary | ✕ | ✕ | ✓ |
| Skills-based routing | ✕ | ✕ | ✓ |
| Journey orchestration | ✕ | ✕ | ✓ |
- Centralized inbox for social media (Facebook, Instagram, X, YouTube, LinkedIn), SMS, and emails
- Social media publishing and scheduling
- Mentions and engagement tracker
- Social media analytics
- Reviews management
- Website live chat
Methodology: How I evaluated the best social media marketing tools
To evaluate the best social media marketing tools for small businesses, I focused on platforms that help with the core parts of running social media: creating content, planning campaigns, scheduling posts, publishing across channels, monitoring engagement, tracking performance, and managing customer interactions.
I compared each tool based on pricing, ease of use, supported social platforms, content creation features, publishing and scheduling tools, analytics, social listening, engagement management, AI features, integrations, support, and overall small business value. I also considered whether each platform works better as a standalone tool or as part of a broader social media workflow.
- Cost: I reviewed free plans, entry-level pricing, monthly billing, user limits, channel limits, and whether key features are locked behind higher-tier plans. Since small businesses often need affordable tools that can scale, I gave higher scores to platforms with free or low-cost starter plans, transparent pricing, and useful features at the entry level.
- Core features: I evaluated each tool based on its main function. For content creation tools, I looked for design templates, image editing, video tools, brand kits, AI writing support, and social media asset libraries. For publishing and analytics tools, I looked for content calendars, scheduling, platform support, social inboxes, approval workflows, performance reporting, and campaign tracking.
- Advanced and niche features: I gave additional credit to tools with features that help small businesses grow beyond basic posting. These include AI caption generation, social listening, competitor analysis, influencer campaign management, customer service inboxes, CRM connections, keyword tracking, link-in-bio tools, brand monitoring, and deeper reporting.
- Ease of use and support: I reviewed how easy each tool is to set up, learn, and maintain. I also considered whether users can access help through knowledge bases, tutorials, live chat, email, phone, or social media support. Tools scored higher if they were simple enough for busy business owners and small teams to use without a long onboarding process.
- Expert score: For my expert score, I considered my experience using and evaluating social media, marketing, ecommerce, and business software. I looked at each platform’s usability, feature quality, value for money, and how well it supports real small business marketing workflows, from creating posts to measuring results.
How to choose social media marketing tools
The best social media marketing tools depend on what you need help with most, whether that is creating content, scheduling posts, analyzing performance, responding to messages, or managing campaigns across multiple channels. Use the steps below to choose the right tool for your workflow, budget, and growth plans.
Step 1: Decide your main workflow
Start by identifying your biggest social media bottleneck. If creating posts takes too much time, choose a design or AI content tool. If you struggle to stay consistent, choose a scheduler. If you need to understand what is working, choose an analytics platform. If customers regularly message or comment on social media, choose a tool with a social inbox.
Common workflows include:
- Content creation: Canva, Animoto, Copy.ai, Unfold
- Scheduling and publishing: Buffer, Hootsuite, Later, SocialPilot
- Analytics and competitor tracking: Sprout Social, Semrush Social, Metricool
- Social listening and monitoring: Sprout Social, Agorapulse, Semrush Social
- Customer engagement: Nextiva, Hootsuite, Sprout Social, Agorapulse
- Influencer management: Later Influence
- All-in-one social media management: Hootsuite, Sprout Social, Buffer
Choosing based on your main workflow keeps you from paying for features you do not need.
Step 2: List the social channels you use
Next, confirm that the tool supports the platforms where your business is active. Not every social media marketing tool supports every channel, and some tools are stronger for visual platforms than others.
Check support for:
- TikTok
- YouTube Shorts
- X
- Threads
- Google Business
For example, a restaurant may prioritize Instagram, TikTok, and Google Business, while a B2B service provider may care more about LinkedIn and X. If you are active on multiple platforms, choose a tool with broad channel support and a unified calendar.
Step 3: Compare publishing and scheduling limits
Scheduling tools can vary widely in what they allow on entry-level plans. Check how many users, social channels, scheduled posts, queues, and calendar views are included.
Compare:
- Number of connected social channels
- Number of scheduled posts
- Calendar view and queue management
- Drafts and post approvals
- Team permissions
- Best-time-to-post recommendations
- Bulk scheduling
- Post recycling or republishing
- Client or brand workspaces
If you manage multiple brands, locations, or clients, approval workflows and separate workspaces may matter more than the lowest monthly price.
Step 4: Review content creation tools
Content tools should help you create better posts faster. Look for templates, brand kits, captions, video tools, image resizing, and reusable assets.
Features to check include:
- Social media templates
- Brand kits for logos, colors, and fonts
- AI captions and post ideas
- Hashtag suggestions
- Video editing tools
- Image resizing by platform
- Stock photos, icons, music, and design elements
- Asset libraries
- Link-in-bio tools
- Collaboration and commenting
If your business posts often on Instagram, TikTok, Facebook Stories, or YouTube Shorts, prioritize tools with strong mobile and vertical content features.
Step 5: Check reporting and analytics
Analytics help you understand which posts, platforms, and campaigns are working. At minimum, a social media marketing tool should show engagement, reach, clicks, and follower growth.
Compare reporting for:
- Engagement rate
- Reach and impressions
- Link clicks
- Follower growth
- Video views
- Best time to post
- Top-performing posts
- Campaign reports
- Competitor tracking
- Exportable reports
- Custom dashboards
If reporting to clients, managers, or business partners matters, look for exportable reports and clear visual dashboards.
Step 6: Evaluate engagement tools
Engagement tools matter if customers contact you through comments, direct messages, reviews, or mentions. A social inbox can help you respond faster and keep messages from getting missed.
Look for:
- Unified inbox
- Comment and DM management
- Review monitoring
- Mention tracking
- Saved replies
- Assignment tools
- Internal notes
- Response time reporting
- Customer profile history
These features are especially useful for restaurants, local businesses, service providers, ecommerce brands, and any business using social media for customer service.
Step 7: Compare pricing by channel, user, and brand
Social media marketing tools use different pricing models. Some charge by connected channel, some by user, and others by workspace, brand, or client account.
Before choosing, calculate the total cost based on your real setup. Include your social channels, users, scheduled post volume, reporting needs, AI usage, approvals, and whether you manage more than one brand.
How much do social media marketing tools cost?
Most small businesses can start with a free or low-cost social media marketing tool, but teams that need analytics, approvals, social listening, or multiple users should compare total cost by channel and seat.
| Cost factor | What to check |
|---|---|
| Channels or profiles | Some platforms charge per connected social account |
| Users or seats | Team plans may charge per user |
| Scheduled posts | Free plans often limit scheduled posts or queues |
| Analytics depth | Advanced reports, competitor tracking, and exports may require higher plans |
| Social listening | Listening and sentiment tools are often premium features |
| AI tools | Caption generation, content repurposing, and recommendations may have usage limits |
| Approval workflows | Useful for teams and agencies, but often gated to higher plans |
| Client workspaces | Agencies may need separate brands, permissions, or white-label reports |
Free tools can work well for solo business owners or teams with one or two channels. Paid plans are usually worth it when you need consistent publishing, stronger analytics, multiple users, brand approvals, competitor tracking, or customer engagement tools.
Frequently asked questions
What are social media marketing tools?
Social media marketing tools help businesses create, schedule, publish, monitor, and analyze content across social platforms. Some tools focus on design or captions, while others support publishing calendars, social inboxes, analytics, social listening, influencer management, and campaign reporting.
What is the best free social media marketing tool?
Buffer and Canva are two of the best free social media marketing tools for small businesses. Buffer is better for planning and scheduling social media posts, while Canva is better for creating social graphics, videos, templates, and branded visual content.
What is the best tool for scheduling social media posts?
Buffer is one of the best tools for simple social media scheduling because it is easy to use and affordable for small teams. Hootsuite and SocialPilot are better options for businesses managing multiple channels, users, approval workflows, or client accounts.
What is the best social media analytics tool?
Sprout Social is one of the strongest social media analytics tools because it offers detailed reporting, engagement insights, social listening, and team workflows.
What social media marketing tools do small businesses need?
Most small businesses need a scheduling tool, design tool, analytics tool, and engagement tool. Many platforms combine several of these features, but some businesses may use separate tools, such as Buffer for scheduling, Canva for design, and Sprout Social or Metricool for analytics.
How much do social media marketing tools cost?
Social media marketing tools can range from free to hundreds of dollars per month. Pricing usually depends on the number of social channels, users, scheduled posts, analytics features, AI tools, approval workflows, social listening tools, and client workspaces.
Bottom line
Good social media marketing needs great tools. Because social media marketing covers a wide expanse of strategies, the best social media tools should also equip you to handle most, if not all, of them.
We searched high and low, and our best recommendations for small businesses are Canva for content creation and Hootsuite for publishing and analytics. Combined, they can give you all the tools you need to build a strong social media strategy to grow your brand.