The best call monitoring software offers essential tools for observing agent performance in real time, namely call listening, barge, and takeover. They feature capabilities for reviewing and analyzing previous calls, such as call recording, scorecards, and interaction analytics. Similarly, these solutions have live call dashboards offering managers an overview of call center activities and key…
Buyer's Guide
6 Best Mississippi Real Estate Course Online
Leading schools in The Magnolia State can assist you in meeting prelicensing, post-licensing, continuing education (CE), and broker prelicensing requirements, with comprehensive hours of instruction to prepare you for success in the real estate industry. The best Mississippi real estate courses online offer a blend of high-quality education, adaptable course formats, engaging learning tools, adequate…
7 Best Slack Alternatives
Businesses look for Slack alternatives, as the platform falls short on affordability, reliability, and security. Its entry-level plan costs $8.75, slightly higher than most messaging apps. Its uptime guarantee is only 99.99% and is not available at the base-level package. Slack doesn’t have end-to-end encryption, posing security risks for companies. The free plan restricts huddles…
6 Best Team Communications Apps for Collaboration
Selecting the best team communication app for your organization is critical for workplace efficiency. These apps integrate different modes of communication so there’s reduced room for error, and each employee has an efficient means of interaction. From instant messaging and file sharing to video conferencing, these apps facilitate better collaboration amongst your team. When searching…
6 Best Real Estate Investing Apps
The best real estate investing apps make investing easier and more accessible, even for first-time investors. They equip investors with the tools and information necessary to make informed decisions and confidently navigate the market. These apps offer a range of investment options, including real estate investment trusts (REITs), residential and commercial properties, rentals, and real…
6 Best Auto Dialer Apps
The best auto dialer app offers outbound dialing systems that enable contact centers to make high volumes of calls while improving sales flow and lead generation efforts. Behind a dialing system is a set of features that lets you prerecord messages, detect an answering machine, set your desired caller ID, and upload multiple contact lists….
5 Best Webex Alternatives & Competitors
Although Webex is a reliable unified communications solution known for its video conferencing tool, meeting attendees must download the app to join sessions. This is a huge inconvenience, especially when hosting external contacts not using the platform. Webex’s free plan only has a 40-minute meeting duration, and its unlimited cloud storage is locked behind the…
5 Best Restaurant Accounting Software
Restaurant management requires an understanding of the components of restaurant operations and back-office management, such as accounting, inventory checking, cost management, and employee scheduling. The best restaurant accounting software must address the majority, if not all, of these components to help managers and owners track the financial aspect of the business without having to transfer…