Customer retention is a business’s ability to have the same customers or clients repurchase from them—which is vital for sustaining and growing revenue. Depending on your business and specific needs, various products like automation tools, loyalty management systems, and customer relationship management (CRM) software can help maintain your current customer base by keeping them satisfied…
Buyer's Guide
5 Best HIPAA-compliant Video Conferencing Solutions
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) gives patients more control over their health information and ensures the confidentiality of protected health information (PHI). This guide ranks the top HIPAA-compliant video conferencing solutions based on essential criteria like price, waiting room tools, security features, and recording and storage capabilities. These solutions must…
7 Best Temporary Office Rental Space Providers
The best temporary office rental space providers offer a range of property solutions, including virtual offices, meeting rooms, coworking spaces, private offices, and event centers—catering to different business needs. They have a vast geographic footprint, present in various locations and business districts all over the U.S. and the world. These offices have a dedicated information…
8 Best QuickBooks Online Integrations for Your Small Business
The best QuickBooks Online integrations depend on your unique business needs and circumstances. For instance, if you need to manage sales pipeline and lead tracking, you may integrate QuickBooks Online with a customer relationship management (CRM) software like Pipeline CRM. If you run a retail store, you may consider a QuickBooks Online and Square POS…
7 Best Zoom Alternatives
Zoom is a leading communications platform for video conferencing, phone, chat, and audio. While it has a free plan and essential meeting tools, it doesn’t offer unlimited meeting duration or extensive collaboration and productivity tools. To find the Zoom alternative best for small businesses, we looked at different apps offering more comprehensive services and the…
13 Best SEO Audit Tools for Small Businesses
Search engine optimization (SEO) audit tools gauge your website’s ability to rank on search engines like Google and help you spot issues with your site. The best site audit tools provide actionable data, observations, and suggestions to improve your site’s performance. We reviewed 30-plus platforms and singled out the 13 best SEO audit tools for…
Best Delivery POS Systems for Restaurants
A delivery POS is a point-of-sale (POS) system that includes tools for receiving and processing delivery orders. Depending on your restaurant style, your delivery POS might include maps-based driver dispatch, route deliveries to third-party drivers on demand, or organize orders received from third-party platforms. Our restaurant expert evaluated dozens of systems to find the best…
7 Best Cloud Contact Center Providers
The best cloud contact center providers offer a comprehensive suite of communication tools, including call recording, inbound and outbound calling, and interactive voice response (IVR). Most solutions provide voice, chat, email, and messaging support, but not all providers have transparent pricing on their websites. Based on our expert evaluation, here are the top cloud contact…