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Buyer's Guide

7 Best Twilio Alternatives for Small Businesses

By Sam Dadofalza May 19, 2023 | Buyer's Guide, Office Technology

Launching Twilio app on mobile phone.

The best Twilio alternatives offer a wide range of application programming interfaces (APIs), robust short messaging service (SMS) API features, and collaboration tools. They come at affordable rates with discounts for higher usage. Plus, they have comprehensive documentation that makes building communication capabilities in existing apps easier. Based on our research, these are the top…

6 Best GoTo Meeting Alternatives

By Silvana Peters May 15, 2023 | Buyer's Guide, Office Technology

man in front of computer working while having a video conference

GoTo Meeting is a leading online meeting software with high-definition video and robust security features. While it offers screen sharing, unlimited meeting duration, and breakout rooms, GoTo is set to discontinue support for the product. For those interested to learn more about which GoTo Meeting alternative has high-quality audio and affordable plans, we outline the…

7 Best Slack CRM Integration Platforms

By Jess Pingrey May 12, 2023 | Buyer's Guide, Sales

crm for slack

Slack is a collaboration tool that lets users communicate with team members and get activity notifications. When integrated with customer relationship management (CRM) software, teams can boost their productivity efforts by getting updates on deals or leads, sharing records, and even engaging directly with customers. Based on affordability and feature capabilities, we’ve evaluated dozens of…

8 Best AI Content Writers for Small Business Marketing

By Hazel Emnace May 9, 2023 | Buyer's Guide, Marketing

AI content writer

With thousands of artificial intelligence apps (aka AI tools) released last year alone, the search for the best AI content writer is underway. The best tools for marketing have free and cheap plans, and passed our tests for content quality, versatility, AI detection scores, and more. To save you time, we rounded up the best…

Best Customizable CRM Software: 8 Best Options

By Jess Pingrey April 26, 2023 | Buyer's Guide, Sales

Hand like person stepping up a toy staircase wood with CRM on top.

Customer relationship management (CRM) software with broad customization options lets businesses tailor their modules, data fields, and specific features to meet their unique operational needs. The best customizable CRM software offers affordable plans, simple system design features, and various third-party software integration options. We evaluated dozens of products to identify the top customizable CRM tools…

7 Best Five9 Alternatives & Competitors

By Sam Dadofalza April 24, 2023 | Buyer's Guide, Office Technology

A team of customer support representatives at work.

The best Five9 alternatives improve call center operations with a robust ticketing system, international calling capabilities, unified communications features, and omnichannel engagement tools. They offer solutions at affordable rates or flexible subscription plans. After assessing different customer service and contact center platforms, we came up with our top Five9 alternatives: : Best overall for companies…

8 Best Customer Intelligence Platforms

By Jess Pingrey April 20, 2023 | Buyer's Guide, Sales

customer intelligence platform

Customer intelligence software lets businesses fully understand their customer preferences and behaviors that drive purchase decisions. It has various tools for storing, managing, and analyzing customer data such as purchase history, demographics, and engagement activity. Through customer intelligence, business users can improve their product or service offerings and marketing strategies—ultimately driving up revenue. We evaluated…

9 Best Applicant Tracking Software

By Juvy Vallescas April 12, 2023 | Buyer's Guide, Human Resources

How applicant tracking system.

Applicant tracking software helps you manage the many candidates who apply for your open positions (reports peg the average number of applicants per job at 250). The best applicant tracking software also includes tools that allow you to collaborate with your hiring team during the process and help with interview scheduling and offer letters. We…

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