GoToMeeting is one of the most popular conference calling services, but it can be unaffordable for some due to restrictive participant and cloud storage limits, as well as a clunky interface. We reviewed several competitors and evaluated them based on price, features, and customer support to learn which stood out as the best overall alternative.
Top 6 GoToMeeting Alternatives & Competitors for 2019
|GoToMeeting Alternatives||Best For|
|Zoom||(Best overall) Companies wanting an affordable conferencing solution with the best combination of features|
|Organizations that want a complete VoIP business phone system with built-in conference calling|
|UberConference||Small teams of 10 or fewer that are on a budget|
|FreeConference.com||Businesses that want to livestream meetings on YouTube to reach a wider audience|
|join.me||Sales teams that need free integration with HubSpot, Salesforce, and other business apps|
|FreeConferenceCall.com||Large companies wanting to host calls and webinars without worrying about participant limits|
How We Evaluated GoToMeeting Alternatives
GoToMeeting allows you to host conference calls either one-on-one or with multiple participants over the web, but meetings require that participants download software, and the service itself can be expensive. When considering alternatives, we looked for GoToMeeting competitors offering good meeting quality as well as audience management tools, affordable cost, and features that made it easy to collaborate or share ideas with others.
Therefore, we evaluated GoToMeeting alternatives based on:
- Price – We evaluated each provider’s pricing compared to other solutions on our list.
- Ease of Use – Our team assessed how easy each GoToMeeting competitor’s service is to set up and use as well as any participant download requirements.
- Call Quality – We researched customer reviews for feedback on each provider’s call sound and quality.
- Call Controls – Each service’s call control features, like mute and switch presenter, that allow hosts to schedule and manage conference calls were evaluated.
- Collaboration Tools – We assessed each GoToMeeting alternative’s collaboration tools like screen sharing and document sharing that help teams work more efficiently together.
- Limits on Meetings and Participants – Service plans and tier levels, such as limitations on meetings allowed per month or participants per call, were compared.
- Customer Support – We evaluated the types of customer support each provider offers and its accessibility outside of standard business hours.
Based on our research, we recommend Zoom as the best overall GoToMeeting alternative for small business because of its combination of features, affordability, and value for the money. Here’s how all six GoToMeeting competitors we evaluated stack up when compared against each other for price, features, and customer support.
Best Overall GoToMeeting Alternative for Small Businesses: Zoom
Zoom is a conference calling provider and GoToMeeting competitor featuring unlimited meetings for paid plans, on-screen collaboration, and call controls for free. Paid tiers start at $14.99 per month and include 1 GB of cloud storage, user management tools, and dedicated phone support. Zoom is the best choice for small businesses that want a more modern GoToMeeting alternative with the best combination of features at an affordable price.
Zoom’s pricing ranges from a free basic plan with 40-minute limits on group meetings to $19.99 per host per month, with no time limits. Each level includes 100 participants and unlimited meetings. Some Zoom competitors also offer free plans, but Zoom offers more features at the free level than others in the industry.
Zoom Tiered Features
|Number of Participants|
|Time Limit on Meetings|
|User Management Tools|
|Admin Feature Controls|
|1 GB Storage|
|Dedicated phone support|
|Cloud Recording Transcripts|
Zoom’s free Basic tier supports up to 100 participants for an unlimited number of meetings. This far exceeds the 14-participant limit of the $10 per month Starter version of GoToMeeting. However, there is a 40-minute time limit on group meetings of three people or more. The Basic plan is a good option for solopreneurs and small teams that hold short meetings and want a no-frills GoToMeeting alternative.
The Basic tier doesn’t include reporting or call control features offered at Zoom’s higher levels. It’s also missing a full VoIP business phone system as offered by RingCentral. However, the Basic plan allows 100 participants in meetings whereas join.me only allows three and UberConference allows up to 10.
Zoom’s Pro level supports up to 100 participants per meeting of unlimited duration with the option to purchase 500 additional seats for $50 per month or 1,000 for $90 per month. Zoom’s Pro plan doesn’t include the vanity URL or dedicated phone support found in the Premium level. It also lacks the CRM integration offered by join.me’s mid-level plan. At $14.99 per host per month, this is a relative bargain when compared to GoToMeeting’s intermediate Pro plan.
Zoom’s Pro pricing is on par with join.me’s mid-range plan, and it supports twice as many participants. This tier’s management tools and admin features also give admins more power over the account, making it the right choice for entrepreneurs who want more control over their calls.
Zoom’s Business tier adds dedicated phone support, cloud recording transcripts, and a vanity URL for $19.99 per host per month. This level also features an admin dashboard with a range of information from overall usage to live in-meeting data. However, a minimum of 10 seats is required on this level, and it lacks the generous cloud storage space offered by join.me, which could be a drawback for companies that want to record all of their meetings.
Overall, Zoom’s Business level pricing is competitively priced compared with other GoToMeeting competitors, such as UberConference, and additional cloud storage is available with plans starting at $40 per month for 100 GB. Therefore, Zoom’s Business plan is right for larger teams and companies that want more insight into call activity and enhanced customer support.
What Zoom Is Missing
Zoom lacks a complete VoIP business phone system for making and receiving calls over the internet without a landline. Companies that want a GoToMeeting alternative that also includes a turnkey phone package should consider RingCentral.
What Users Think About Zoom
Our readers generally have positive feedback about Zoom, giving it a 4.5 out of five stars. Users report excellent call quality and say that it’s easy to set up meeting rooms. However, some customers also report conference attendees sometimes get disconnected when the internet is slow due it bandwidth support issues. For more reader reviews, visit our Zoom User Review page.
Best GoToMeeting Alternative with VoIP Functionality: RingCentral
RingCentral offers conference calling software as part of its complete business VoIP phone system. All service plans include unlimited audio and video meetings, unlimited phone calls, voicemail, and fax starting at $29.99 per month. RingCentral is right for companies wanting a GoToMeeting alternative for conference calling built into a complete phone system.
RingCentral’s price plans run from $29.99 for up to 10 users to $44.99 per month for unlimited users. RingCentral doesn’t offer a free plan and premium plans are more costly than other conferencing, but it’s the only service that comes value-bundled with a business phone service.
RingCentral Tiered Features
|Number of Participants|
|Multi-level auto attendant|
|Automatic call recording|
|Voicemail transcription to text|
RingCentral’s Essentials tier supports up to 10 users and accommodates up to four participants for an unlimited number of meetings. This level also features screen sharing, drawing tools, and speaker spotlight. The Essentials plan is right for single business owners or very small teams that need a phone service with their call conferencing. And it also offers you the ability to make and receive calls with any telephone, which you won’t find with GoToMeeting.
This level, starting at $29.99 per user per month, doesn’t include a multi-level auto-attendant or faxing found at the next level. It also allows only four meeting participants, whereas Zoom permits 100 with its first paid tier. However, it’s the only solution on our list to offer VoIP phone service alongside video conference calling software.
RingCentral’s Standard plan adds internet faxing and a multi-level auto-attendant for call routing to multiple locations and to external phone numbers. The auto-attendant feature can also be set at a company-wide or individual level to answer and route calls during conference calls. The Standard level starts at $34.99 per user per month, and is good for organizations that want a high degree of control over how inbound calls are managed.
This service plan lacks automatic call recording and voicemail transcription found at RingCentral’s premium tier. It’s also missing call control features like meeting lock and in-meeting annotation, as offered with join.me. However, not all providers on our list offer call recording as a standard feature. This level’s pricing is about the same as join.me’s premium tier, and includes a business phone system.
RingCentral’s Premium tier bumps the number of meeting participants up to 100 and adds automatic inbound and outbound call recording for a starting price of $44.99 per user per month. This plan also adds voicemail transcription, which automatically converts voicemails to text that can be read in emails and text messages. The Premium plan is best for larger companies that need more seats for conference calls.
This plan is more expensive than other GoToMeeting competitors on our list, but includes a complete business phone system. Still, you can gain seats for up to 200 conference participants and add 10,000 toll-free calling minutes by upgrading to the Ultimate enterprise-level plan starting at $59.99 per user per month. The Premium plan is best for larger companies that need more seats for conference calls.
What RingCentral Is Missing
Unlike other GoToMeeting competitors, RingCentral doesn’t offer a free tier of its product. Businesses that want a completely free conferencing service should consider UberConference, FreeConferenceCall.com, or join.me instead.
What Users Think About RingCentral
Our readers give RingCentral high marks with a rating of four out of five stars. Customers say the system is intuitive and easy to use. However, some users say the reporting dashboard sometimes lags. For more user reviews, visit the Ring Central Review Page.
Best No-Frills GoToMeeting Alternative for Small Teams: UberConference
UberConference is a budget-friendly conference calling service with unlimited meetings, custom call-in numbers, and international access to over 50 countries. It’s also incredibly user-friendly. The provider’s free plan limits the number of meeting participants to 10, making this the best fit for small teams on a budget needing a GoToMeeting alternative for holding conference calls.
UberConference offers two pricing options. The free tier provides unlimited meetings for up to 10 participants. The Business tier provides unlimited meetings for up to 100 participants for $15 per user per month. Out of all the major conferencing apps on the market, UberConference offers the best combination of features for the price.
UberConference Tiered Features
|Number of Participants|
|Screen and Document Sharing|
|Dial Out to Add Guests to a Call|
|Team Management Portal|
UberConference’s Free tier accommodates up to 10 participants for an unlimited number of meetings. This tier also includes screen and document sharing, call recording, and HD-quality audio. This puts it directly against GoToMeeting’s Starter tier, which has similar features but costs $14 per month. The Free plan is a good choice for solopreneurs and small teams wanting a no-cost GoToMeeting alternative with collaboration and call recording tools.
The Free tier lacks the custom call-in number, analytics, and international access features of the paid tier as well as the file transfer and chat with participants feature offered in join.me’s free plan. However, UberConference’s Free level supports 10 meeting participants while join.me’s free plan only supports three. Therefore, the free plan is best for solopreneurs and small teams wanting a free GoToMeeting alternative with collaboration tools.
UberConference’s Business tier supports up to 100 participants for an unlimited number of meetings. At this level, PINs are not required for participants to enter and attend meetings. This tier also includes a custom call-in number, analytics, a team management portal, international access from over 50 countries, and dial-out to add callers. The Business plan is best for companies who host conference calls for participants from outside the U.S.
This tier doesn’t offer a range of collaboration tools like Zoom or RingCentral, and it’s missing administrative call controls like mute and meeting lock offered by join.me. However, its low cost of $15 per user per month and more generous participant limits make it valuable for companies that only need screen and document sharing to collaborating during conference calling.
What UberConference Is Missing
UberConference lacks a way to host conference calls for large groups of participants of over 200 people. It’s also missing a cloud storage option for storing call recordings. Businesses needing those features should consider FreeConferenceCall or join.me.
What Users Think About UberConference
Our readers give UberConference positive reviews, with a 4.5 out of five-star rating. Customers report excellent sound quality and are happy with the simplicity of the service. However, some users say switching presenters can cause some lagging issues. For more user reviews, visit our UberConference User Review Page.
Best Alternative for Live Streaming Calls: FreeConference.com
FreeConference.com is a conference call provider that features unlimited meetings, video conferencing, call control tools, and the ability to live stream conference calls on YouTube. You can start using it for free, but prices go all the way up to $34.99 per month, making it expensive for a platform of this kind. However, FreeConference.com is a good choice for businesses that use their YouTube channel to reach the widest range of customers and clients.
FreeConference.com offers a basic plan and three paid plans priced between $9.99 per month and $34.99 per month. While the basic and mid-level plans are competitively priced, the premium plan is among the highest-priced solutions in this category, but it’s also the only one that offers live streaming to YouTube.
FreeConference.com Tiered Features
|Number of Audio Participants (Callers)|
|Number of Web Participants|
|Audio and Video Recording|
|YouTube Live Video Streaming|
FreeConference.com’s Free plan offers unlimited meetings, and supports 400 audio participants and five web participants. It also offers video conferencing and screen sharing tools, making it a compelling alternative to the paid versions of GoToMeeting, which charges for things like video conferencing and screen sharing.
This tier is missing the meeting lock, virtual whiteboard, and audio recording features found in the next level. It also lacks robust call controls offered with join.me’s free tier. However, FreeConference.com’s Free plan accommodates up to 400 audio participants, while join.me’s free option supports only three. With its lack of collaboration or call control tools, the Basic plan is best for businesses that need to hold simple, no-frills conference calls for large groups.
FreeConference.com’s Starter plan increases the number of web participants to 15, adds meeting lock that prevents participants from entering the meeting after it begins, and includes a virtual whiteboard for $9.99 per month. This level also includes MP3 audio recording to record and save the audio of conference calls for later playback.
This level lacks the option to record video during meetings. It’s also missing drawing tools and spotlight speaker tools offered with RingCentral’s entry-level plan, but is priced similarly to other GoToMeeting alternatives on our list that offer a basic set of features with unlimited meetings. This version is good for businesses that want control over who attends their meetings and team collaboration features during calls.
FreeConference.com’s Plus package bumps up the number of web participants to 50 and adds the ability to record audio and video during conference calls for $24.99 per month. With screen sharing and whiteboarding also a part of this package, this level is good for companies that use a lot of visual aids during conference calls and want to capture them on recording for later reference.
This tier doesn’t include the YouTube live streaming offered at FreeConference.com’s premium level. It also lacks cloud storage space for audio and video recording as offered by other GoToMeeting alternatives. However, this plan is competitively priced for the number of features it offers.
FreeConference.com’s Pro tier increases the number of web participants to 100 per meeting. It also adds the ability to stream live conferences and screen shares to your YouTube channel for $34.99 per month. This plan is a good fit for companies that want to reach the widest audience possible by giving people more options to watch meetings.
This level is missing some of the more robust collaboration and call management tools found in other GoToMeeting alternatives. It’s also more costly than other solutions on our list. However, some companies may find the live streaming option worth the extra money.
What FreeConference.com Is Missing
FreeConference.com lacks any type of business phone features to make or receive phone calls independent of conference calls. Companies wanting a GoToMeeting alternative conference calling solution that comes bundled with a VoIP business phone system should consider RingCentral.
What Users Think About FreeConference.com
Online reviews of FreeConference.com are overall positive. Customers say the system is intuitive and reliable, and customer support is very responsive. However, some users report issues with sound quality and echoes on the line during calls.
Best GoToMeeting Alternative for CRM Integrations: join.me
join.me is a conference calling solution that features unlimited audio and video conferencing, call controls, and cloud storage with a free plan as well as paid plans starting at $10 per month. It also offers a greater number of CRM and other business app integrations than its competitors. join.me is right for sales teams that want to integrate their call details with their existing CRMs.
Join.me offers a free plan and three paid plans that run from $10 per user per month to $30.00 per user per month, billed annually. Other GoToMeeting alternatives on the market also have free plans, but join.me offers better CRM integration for the money than its competitors.
join.me Tiered Features
|Number of Participants|
|Chat With Participants|
|Pass Presenter and Share Control|
|Email and Phone Support|
|5 GB Storage|
|5TB Cloud Storage|
Join.me’s free tier supports up to three participants for an unlimited number of meetings. This level includes integration for a number of CRM and business apps, including HubSpot, Yesware, Highspot, Octiv, G Suite, and Slack. It offers more integrations than GoToMeeting, which only offers Slack, Salesforce, Acuity, and HipChat integrations. It also features screen sharing, individual participant mute, chat with participants, and file transfer.
This tier lacks the meeting lock and host control features in the next level. It’s also missing the call recording offered with UberConference’s free plan. However, this tier is free, so it’s on par with options like FreeConferenceCall.com and UberConference. The Free plan is good for teams that use sales and productivity apps to increase efficiency and productivity.
join.me’s Lite tier accommodates up to five participants for an unlimited number of meetings, and adds pass presenter and share control, meeting lock, and reporting. At a cost of $10 per month, it also features email and phone support for enhanced customer service. join.me’s Lite is a good choice for conference call hosts who want an increased level of control over meetings and participants.
This level is missing user management tools, in-meeting annotation, recording, and storage found in the next tier. It also supports fewer participants than FreeConference.com’s similarly priced plan, which allows 400 callers. However, join.me Lite offers more host controls than FreeConference.com’s comparable service plan.
join.me’s Pro tier supports up to 50 participants for an unlimited number of meetings and includes management tools to add new users. It also features in-meeting annotation, recording, and 5 GB of storage. This level is best for business owners who want greater control over their accounts and the ability to store meeting recordings in the cloud.
This plan doesn’t include the feature management tool, Salesforce integration, or 5 TB cloud storage options found at the highest tier. It also supports only 50 meeting participants, whereas Zoom supports 100. At $20 per month, this service plan costs a bit more than UberConference but offers more features and storage, which makes it a better value.
join.me’s Business plan accommodates up to 250 participants for an unlimited number of meetings and adds feature management tools that allow admins to deploy features across large groups of users at once. It also offers Salesforce integration and 5 TB cloud storage, one of the largest cloud storage options on the market. join.me Business is best for companies that host large meetings and also need built-in CRM tools with their conference calling solution.
This tier doesn’t offer options like Zoom’s dedicated phone support or unlimited cloud storage. However, this service plan is on par with FreeConference.com, which doesn’t offer CRM integration tools or any cloud storage options, and costs $30 per month, making it much less expensive than GoToMeeting’s similar tier.
What join.me Is Missing
Our readers have overall positive things to say about join.me and give it a four out of a five-star rating. Customers like how easy it is to set up and manage calls, and report sound quality is very good. However, some users say the interface could use a refresh and update. For more user reviews, visit the join.me User Review Page.
What Users Think About join.me
Our readers give join.me good marks and rate it four out of five stars. Users say the system is intuitive and the recording feature is particularly easy to use. However, some customers say the user interface is dated and could use a refresh. For more customer reviews, visit the join.me User Review page.
Best Free GoToMeeting Alternative for Large Webinars: FreeConferenceCall.com
FreeConferenceCall.com is a conference call provider that offers free, unlimited audio and video conferencing for up to 1,000 people. It also offers screen sharing, recording, and call reports. While teams that don’t expect to have huge numbers on their calls may be better off with UberConference, FreeConferenceCall.com is the best choice for businesses hosting webinars and who need an inexpensive way to manage a large number of meeting participants.
FreeConferenceCall.com accounts are free for unlimited meetings of up to 1,000 participants. Optional upgrades include no-PIN-required phone numbers for $3.95 per month and extra storage from $3 per month. Other GoToMeeting competitors also offer free plans, but the number of meeting participants allowed are far below what FreeConferenceCall.com allows.
FreeConferenceCall.com allows up to 1,000 participants in meetings free of charge, call controls, drawing tools, and optional upgrades like a toll-free number. You can only have meetings this large with the Enterprise version of GoToMeeting, which does not offer public pricing information. Many of these features also come standard in RingCentral and join.me, but don’t offer the large number of participants that FreeConferenceCall.com allows at no charge.
Additional FreeConferenceCall.com features include:
FreeConferenceCall.com’s call controls include drawing tools, switch presenter, remote control, mute caller, and conference lock. Calls can be controlled via the online dashboard and by using phone keypad commands on some VoIP desktop conference phones. These are also standard features with many GoToMeeting competitors, including RingCentral and join.me.
FreeConferenceCall.com hosts can show their desktop anytime during a call and allow other participants to share their screen. Hosts can also remotely control a participant’s screen and record the screen sharing session for later playback. This feature is also available with Zoom and FreeConference.com’s free plan, as well as RingCentral’s basic package.
Customers can record audio, screen sharing, and video conferencing to store, download, and share with others. Recordings are also available to listen to any time by dialing a number and entering the recording’s reference number. Recording is also offered as part of UberConference’s free plan. However, it’s only available on the upper tier levels at Zoom and join.me.
FreeConferenceCall.com includes 1 GB of cloud storage space free with each account. Customers can increase their storage to 10 GB for $3 per month, $20 GB for $5 per month, or 40 GB for $10 per month. Zoom offers 1 GB of storage on its middle-tier plan and join.me offers a choice of 5 GB or 5 TB on its higher level plans.
What FreeConferenceCall.com Is Missing
FreeConferenceCall.com offers limited integration with some business apps. However, it’s missing strong CRM integration with platforms like Salesforce, as found in other GoToMeeting competitors. Businesses that want CRM integration with their video conference software are better served by join.me or RingCentral.
What Users Think About FreeConferenceCall.com
Online customer reviews have positive things to say about FreeConferenceCall.com. Customers report that the service is easy to use and enjoy that accounts never expire. However, some users say call quality is sometimes lacking and it can be difficult to hear other participants.
Bottom Line: GoToMeeting Competitors & Alternatives
GoToMeeting alternative conference call providers allow businesses to host calls with multiple participants over the internet. Features include unlimited meetings and participants, call controls for scheduling calls and managing participants, and collaboration tools for screen sharing and file sharing.
Small businesses that want a GoToMeeting alternative with the best combination of features at an affordable price that’s also backed by excellent customer service should try Zoom. The company offers a permanently free plan and free demo of its paid plans. Visit Zoom’s website for details.