A high-risk merchant account is a specialized payment processing service for businesses in industries more prone to chargebacks, fraud, or regulatory restrictions — such as CBD, adult, travel, or subscription-based services. These accounts are offered by acquiring banks and processors willing to underwrite higher-risk merchants, often with enhanced fraud prevention, chargeback monitoring, and flexible underwriting guidelines.
If your business has been declined by a traditional payment processor, a high-risk merchant account can help you accept credit card payments while reducing the risk of sudden account termination. The best high-risk merchant account providers offer fast approvals, MATCH list support, and industry-specific features like chargeback mitigation, offshore options, and flexible underwriting.
The best high-risk merchant account providers for 2026 are:
| Best for | Monthly fee starts at | |
|---|---|---|
| PaymentCloud | Overall and most versatile provider | $10 |
| Durango Merchant Services | Online and international sales | $30 |
| First Card Payments | One-stop shop for account setup | Custom |
| eMerchantBroker | Online CBD and vape sales | Custom |
| Soar Payments | Fastest approval and simple onboarding | $19 |
| SMB Global | Chargeback monitoring and risk tools | Not disclosed |
- Top high-risk merchant accounts compared
- How I chose the best high-risk merchant account providers for small businesses
- High-risk merchant account 101
- PaymentCloud: Best overall for high-risk merchant accounts
- Durango Merchant Services: Best for online sellers
- First Card Payments: Best one-stop solution for high-risk merchants
- eMerchantBroker: Best for online CBD
- Soar Payments: Best for instant quotes and automated application
- SMB Global: Best for chargeback management
- Frequently asked questions (FAQs)
- Bottom line
Top high-risk merchant accounts compared
| FSB Score (out of 5) | Monthly Fee Starts at | Contract Length | Cancelation Fee | Estimated Chargeback Fees | Works with MATCH List Businesses | |
|---|---|---|---|---|---|---|
| PaymentCloud | 4.82 | $10 | Month to month | Waived | $25 | Yes |
| Durango Merchant Services | 4.78 | $30 (with payment gateway) | Month to month | $0 | $25 | Yes |
| First Card Payments | 4.28 | Custom | Mostly month to //month | $0 | $15-$35 | Yes |
| eMerchantBroker | 4.08 | Custom | 1-3 years | $0-$595 (depends on processing bank) | $35 (max) | Yes |
| Soar Payments | 3.96 | $19 | 2-3 years | $0 or $200-$395 (depends on industry) | $25-$30 | No |
| SMB Global | 3.79 | Not disclosed | Month to month to 3 years | $500 (standard high risk) | Not disclosed | Not specified |
Please note that actual high-risk merchant fees are always custom-quoted based on specific business factors. Figures shown in this guide are averages and estimates we obtained from each processor.
How I chose the best high-risk merchant account providers for small businesses
To evaluate the best high-risk merchant account providers, I fact-checked each provider to ensure that pricing and features were accurate. I then scored each one on 22 data points, prioritizing value for money and ease of use. See my full methodology below.
High-risk merchant account 101
If you’re a new small business owner, you might be wondering whether your business falls under the high-risk category. It will also be helpful to know how to choose a high-risk merchant account provider and what the difference is between low-risk and high-risk merchants.
High-risk merchants are typically not approved for a traditional merchant account and instead require payment service providers that handle high-risk transactions. Most of our preferred small business payment processors, such as Square and PayPal, only work with low-risk businesses.
You need to apply for a high-risk merchant account if:
- Your product or service belongs in an industry known for being highly susceptible to fraud and chargebacks
- Your product or service belongs to a highly regulated industry
- You have poor credit record or low credit scores
- Your business is highly dependent on international sales
- Your business is included in the MATCH/TMF list
The MATCH list, officially known as the Mastercard Alert to Control High-risk Merchants, is essentially a shared database that payment processors use to screen merchants. If your business appears on this list, it means a previous processor terminated your account for reasons like excessive chargebacks, suspected fraud, or compliance violations.
Learn more: What is a merchant account?
Here is a quick overview of high-risk vs low-risk merchant accounts:
| Payment Feature | Low-risk Merchant Account | High-risk Merchant Account |
|---|---|---|
| Monthly fees | From $0 | From $10 |
| Transaction rates | Generally lower than high-risk | Higher due to transaction risk |
| Chargeback fees | Can be waived | From $15 |
| Rolling reserves | Can be $0 | Often required due to risk |
| Contract length | From month-to-month | Often long-term |
| Merchant application | At times not required | Required |
Even after you’re approved, your long-term success depends on managing your risk profile. Here’s how to keep your account healthy and lower your rates over time:
- Keep chargebacks low: Use tools like chargeback alerts, clear billing descriptors, and proactive customer communication.
- Stay compliant: Make sure your website has visible terms, privacy policy, refund policy, and PCI compliance.
- Be transparent with your processor: If you’re launching a new product or entering a new market, let them know in advance.
- Monitor fraud trends: Adjust filters and velocity settings in your gateway to block suspicious transactions.
- Maintain good financial records: Having clean, up-to-date records speeds up any reviews or disputes.
Learn more about high-risk merchant accounts in our high-risk merchant account buide.
Although finding a provider that will accept your high-risk business can be challenging, you should not sign up with the first one you find. Choosing a high-risk merchant account provider requires careful consideration to ensure your business needs are met effectively.
Here are some considerations to keep in mind:
- Fee structure: Most providers offer custom quotes for high-risk merchants depending on the size and nature of their business. Look closely at the fees before signing up to prevent any unexpected costs.
- Contract terms: Carefully review the contract terms, including contract length, termination clauses, and any hidden fees or restrictive policies.
- Customer support: High-quality customer support is crucial. Verify the availability and responsiveness of the provider’s customer support team. Ideally, they should offer 24/7 support and have knowledgeable representatives who can assist you promptly.
- Available payment methods: Check if the payment methods you need match what the provider offers. Consider whether they support credit card processing, alternative payment options, international transactions, or any specific payment solutions relevant to your business.
- Expertise and industry knowledge: Look for a provider specializing in or having experience working with merchants in your industry. They should have a deep understanding of the unique challenges and compliance requirements associated with your business type.
- Feedback and reputation: Look for reviews, testimonials, and feedback to gauge the provider’s reliability, customer satisfaction, and ability to deliver on their promises.
- Fraud protection and risk management: High-risk merchant accounts face a higher likelihood of chargebacks or fraud. Check for tools and support that the provider offers to help mitigate and manage the risks.
Also read: 10 best merchant services
PaymentCloud: Best overall for high-risk merchant accounts
Durango Merchant Services: Best for online sellers
First Card Payments: Best one-stop solution for high-risk merchants
Pricing & Contract: 4 out of 5
Payment Types: 3.75 out of 5
High-risk Features: 4.5 out of 5
Expert Score: 3.44 out of 5
- Offers 25% savings on current rates
- Works with offshore merchants and specializes in B2Bs
- Business operations integrations
- Very limited client reviews
- Limited customer support hours and FAQs on its website
First Card Payments has been around for 20 years in the industry with 30+ financial institution partnerships, boosting its ability to get approvals for its high-risk merchant services clients. It offers ACH, in-person, and online payments processing, and works with almost all types of high-risk merchants, including offshore, and even specializing in working with B2Bs.
The system also provides business operational support through partnerships with other companies such as web development and search engine optimization (SEO) services through Zulushack Digital. It also has customer management services through Nextiva, and call center services through a Panama call room company.
While its rates aren’t posted online, I’ve found it easy to get pricing information directly from the company. First Card Payments also makes a bold offer: if you switch to First Card Payments, it commits to reducing your current merchant fees by 25%.
- Monthly fee: Custom
- Transaction fees:
- Interchange plus 0.25%-2.5% plus 10 cents to 20 cents
- Can also work with flat-rate pricing
- Offers 25% cheaper fees compared to existing rates with current processor
- Chargeback fee: $15-$35
- Early termination fee: $0
- Application and setup fee: $0
- Contract length: Month-to-month for 90% of merchants
- Payment types: Card-present, card-not-present, and ACH payments
- Payment methods: Card terminals, POS integrations, payment gateways, and online shopping cart integrations
- Offshore and B2B merchants: First Card Payments specializes in working with B2B merchants with Level 2 and 3 data processing as well as companies that operate offshore
- Chargeback prevention: Offers a chargeback mitigation program that alerts merchants as early as 78 hours before a chargeback occurs and provides expert support to work on winning any chargeback
- Business operations partner: First Card Payments also offers in-house and integrated partners for operational support such as web development, SEO, call center, and phone services
- Business financing: First Card Payments offers a merchant cash advance program to start-ups and small businesses looking to sign up for a merchant account
eMerchantBroker: Best for online CBD
Pricing & Contract: 3.25 out of 5
Payment Types: 4 out of 5
High-risk Features: 4.13 out of 5
Expert Score: 3.44 out of 5
- Specializes in CBD (including edibles and vape)
- Chargeback prevention system
- Zero monthly fee ecommerce integration
- Limited in-person processing tools
- Long-term contracts
- Early termination fees
eMerchantBroker (EMB) is one of the few credit card processing companies that actively advertises working with CBD and hemp vendors and medical marijuana dispensaries. It boasts a 99% payment processing approval rating for its merchant clients. Users also rave about eMerchant Broker’s onboarding experts and 24/7 customer support staff.
If you sell CBD oil, vapes, extract, or edibles and have trouble getting approved for a merchant account, eMerchantBroker is a good option. PaymentCloud also supports CBD businesses, but EMB has worked with them in detail as well. So, make sure to ask industry-specific questions and compare fees before signing up with either.
- Monthly account fee: Varies
- Transaction fees: Varies
- Ecommerce plan: $0 monthly fee, 10 cents per transaction, 0.6% fee on all EMB volume, requires a $50 monthly minimum transaction volume
- Payment gateway fee: $0 with proprietary payment gateway, up to $25 with partners
- Chargeback fee: $35
- Rolling reserve: 0%-10%
- Early termination fee: $0-$595
- Contract length: 1-3 years
- Payment types: All major credit and debit cards, checks, cryptocurrency payments
- Online payment methods: Accept online payments through a proprietary EMB payment gateway, Authorize.net, or integrations with Square, Wix, BigCommerce, and Shopify
- Chargeback prevention: Partnership with Verifi and Ethoca to minimize and notify merchants of chargebacks
- CBD merchant accounts: Works with businesses selling CBD supplements and vitamins, beauty products, CBD oil, pet products, hemp oil, vaping oil and pens, CBD edibles, creams and topical treatments, pain-relief sprays, extracts, and more
EMB works with a wide range of high-risk businesses, including electronic cigarettes, adult, tech support, credit repair, nutraceutical, collection, weight loss, and electronic businesses. According to its website, it has a 95% account approval rating, which is very high, especially for high-risk merchant services.
Click to view EMBs approved high-risk industries:
Soar Payments: Best for instant quotes and automated application
Pricing & Contract: 3.5 out of 5
Payment Types: 3.5 out of 5
High-risk Features: 3.25 out of 5
Expert Score: 4.69 out of 5
- Instant quotes and fast approval
- No application fees
- Integration with QuickBooks and other software
- Long initial contract term
- Steep early termination fees
I like that Soar Payments takes a broad approach to high-risk merchant services, working with a wide range of industries and business models. Out of all the providers I’ve reviewed, it offers some of the most direct integrations with accounting software, customer relationship management (CRM) systems, and ecommerce platforms, which makes it easier to keep your operations connected.
Soar Payments provides a full spectrum of merchant account types for businesses banks and credit card processors consider high-risk, including mobile, retail, virtual terminal, and ecommerce solutions. It also helps new businesses to get approved for a merchant account.
One of the biggest advantages is how quickly you can get started. Soar Payments provides instant online quotes and a 24-hour initial approval process, which is faster than most other providers in this space. Note, however, that a full underwriting review is still required, and that part of the process can take up to five business days.
- Average monthly fee: $19-$45
- Application and setup fees: $0
- Transaction fee:
- From 2.49% transaction fees for mid-risk merchants
- Tiered and interchange-plus pricing
- Early termination fee: $0 for some merchant accounts, otherwise $200-$395 depending on merchant standing
- Chargeback fee: $25-$30
- Rolling reserve typically: 5%-10%
- Contract Length: 2-3 years
- Payment types: All major credit and debit cards, ACH, and e-check
- Payment methods: POS payments, plus mobile and online payments through Authorize.Net, NMI gateway, and USAePay
- Chargeback protection: Partnership with Chargeback.com to include alert emails, representation to fight chargebacks, fraud detection, and more
- Approval process: Fully online application process, 24-hour turnaround time for approvals, plus an additional 3-5 business days for underwriting
- Deposit speed: Soar Payments takes 48-72 hours to process sending funds to your bank account
Soar Payments works with over 50 high-risk business types, including those with bad credit and those involved in cannabis support, CBD products, credit repair and monitoring, fantasy sports, firearms, multilevel marketing, pawnbrokers, nutraceuticals, survivalist businesses, and travel.
Click on this list of Soar Payments’ accepted high-risk merchant types:
SMB Global: Best for chargeback management
Pricing & Contract: 2.75 out of 5
Payment Types: 2.75 out of 5
High-risk Features: 4.63 out of 5
Expert Score: 3.75 out of 5
- Excellent chargeback support
- Supports offshore accounts
- 175+ online shopping cart integrations
- Lacks a native payment gateway
- Stricter guidelines for approving CBD businesses
- Very limited user reviews
SMB Global is a merchant service provider partner of Payline Data, a popular and reputable low-risk processor. SMB Global exclusively deals with high-risk and international businesses. It offers robust chargeback prevention features (including an auto-response feature to fight chargebacks quickly). SMB Global also has two popular payment gateway options — and each integrates with more than 175 online shopping carts.
User reviews are limited, but those who rave about SMB Global claim qualifying for a month-to-month contract with zero rolling reserve requirements and unlimited processing volume. Interestingly, SMB Global and Payline Data also partner with top-ranked PaymentCloud.
Learn more: How to Prevent Chargebacks
No publicly disclosed pricing. The standard policy for high-risk merchant accounts is from month-to-month to up to three-year long-term contracts, plus as much as $500 in early termination fees.
Additionally, there may be extra fees for processing different payment methods, such as credit cards, ACH transfers, and digital wallets. It’s important to review the contract thoroughly to understand all potential costs.
- Payment types: All major credit and debit cards, ACH, and e-check processing
- Payment methods: POS terminals, including Verifone; online and mobile payments available through Authorize.net and NMI payment gateways
- Short application process: Sends your application to many processing partners to find the best rates and contract terms (like most other high-risk merchant accounts)
- Offshore merchant accounts: SMB Global assists high-risk businesses in applying for offshore merchant accounts, providing broader underwriting guidelines and higher processing volume caps
- Chargeback prevention platform: The analytics platform shows real-time chargeback counts and ratios, forecasts month-end results, and auto-responds to chargebacks for quick, accurate disputes
Like PaymentCloud, SMB Global has a long list of products, industries, and services it works with. It is worth noting that SMB works with many types of unconventional product sales, including auto parts, weight loss programs, electronics, firearms, supplements, and collectibles.
Click to view SMB Global’s highlighted list of approved merchants:
Need help applying for a merchant account? Download our free step-by-step guide:
Methodology: How I evaluated high-risk merchant accounts
High-risk merchant account providers partner with many different underwriting banks and will help you fill out an application to shop around for the best rates — so rates will vary. Hence, comparing providers based on fees or transparency will not provide the best recommendation. Instead, I looked at the overall pricing structures and specific features, like load balancing, chargeback prevention, and protection tools, offered by each provider. I also prioritized processors that work to get merchants placed regardless of history or business type. Finally, I considered standard payment features, deposit times, customer support hours, and user reviews. Based on my evaluation, PaymentCloud continues to be the best high-risk merchant account provider. It offers a versatile product with the much-needed high-risk merchant payment processing tools, along with plenty of hardware and solutions for online, storefront, and mobile sellers. Here are our specific evaluation criteria:
We awarded points to processors that have average contract lengths below the three-year industry standard, have minimal or negotiable rolling reserve policies, and do not charge cancellation or early termination fees and any application or setup fees.
Processors earned points for offering point-of-sale payment options, ecommerce or shopping cart integrations, mobile payment solutions, and cryptocurrency payment processing. Though nearly every processor provides payment gateway solutions, we awarded bonus points to those that charge minimal or no fees.
We prioritized 24/7 customer support and processors that offer dedicated account managers, include free chargeback monitoring and protection tools, and provide fast deposits. We also considered what industries and business types each processor works with, awarding points to those that are the most flexible.
Processors earned points for positive user reviews and overall transparent pricing practices. Our experts also considered the company’s overall reputation, reliability, and their personal experience interacting with company representatives.
Frequently asked questions (FAQs)
These are some of the most common questions we get about the best high-risk merchant accounts.
A high-risk merchant is a business deemed risky by financial institutions, often due to high non-retail, card-not-present transactions, or a chargeback ratio over 1%. Businesses in vulnerable or questionable industries, like CBD vendors or offshore operations, are also classified as high risk. Financial institutions are cautious about offering merchant accounts to such businesses.
Typical high‑risk sectors include CBD, adult entertainment, online gaming, travel, supplements, subscription services, and any business relying heavily on international transactions or recurring billing.
Absolutely. Even without a long track record, many high‑risk providers will approve startups, especially if you can show a clear business model, a compliant website, and you’ve got plans to manage fraud and disputes.
Being on the MATCH list doesn’t mean you’re doomed but it does mean fewer providers will work with you. Some specialized high‑risk processors can still accept you, though you may face stricter underwriting and higher reserves.
Yes. Maintaining a low chargeback ratio, staying compliant, and keeping transparent records can help your provider re-evaluate your risk and potentially reduce fees or reserve requirements later on.
Bottom line
If your business does not fall under the credit policies of a tier-one traditional bank, your application for a traditional merchant account may be rejected. In this case, you will need to find a merchant account provider that specializes in working with high-risk customers. However, choosing a credit card processor as a high-risk business can be tricky without knowing what to look for.
Overall, you want a provider that’s easy to work with and that you can trust to charge fair rates. PaymentCloud, our choice for the best high-risk merchant account services provider, is a reliable credit card processor that specializes in high-risk merchant accounts and works with many back-end processors to service a wide variety of online, ecommerce, and retail businesses. It also offers fast approvals, competitive pricing, and next-day funding. Get a free quote today.