This article is part of a larger series on Hiring.
Hiring from the Philippines may prove beneficial to your company and give you a competitive advantage. Many Filipino workers are experts in their fields, speak English, and can help your organization grow at a fraction of the cost you’ll pay US staff.
Before anything, you must figure out if you should work with an independent contractor or a local employee. If you’re only looking to get a few workers, then partnering with independent contractors may be the way to go. On the other hand, if you plan to hire many workers, then setting up a business and hiring employees might be your best bet. We discuss both options more in-depth below.
When hiring Filipino workers remotely, you may need to file special tax forms to stay in compliance. An international payroll provider like Papaya Global can do it for you. If you plan to hire employees vs contractors, it can help you set up an entity in the Philippines to pay your employees and taxes the right way. Sign up to learn more.
Hiring Contractors in the Philippines
If you’re only hiring one or two employees, then getting independent contractors is your best bet; in fact, a lot of Filipinos are used to this setup, especially when working with foreign employers. However, you will have less control over the work done, and you may face stiff fines and penalties for misclassification if the worker should really be an employee.
Hiring contractors from the Philippines will generally follow the same process as hiring any international contractor, which includes, of course, creating a job ad, evaluating candidates, and making an offer. Here, we discuss the steps and considerations that are unique to the Philippines’ labor market.
Step 1: Review Philippine Labor Laws
The Department of Labor and Employment has issued Order No. 174, which imposes certain prohibitions on who can be an independent contractor in the Philippines. If an individual meets either of the following criteria, they cannot operate as an independent contractor in the country:
- The contractor does not have substantial capital or equipment necessary to do the work
- The contractor does not exercise the right of control over the work or performance of its employees
Keep in mind that this order also changed some other key items about partnering with Filipino independent contractors. Here are a few items to keep in mind:
- The registration fee for independent contractors has increased to ₱100,000 (just under $2,000)
- Independent contractors in the Philippines must recertify their registration every two years
- Contracting through an in-house agency, where your company is supplied workers, is prohibited
So, what is allowed? Under this order, the following situations would make for a legal relationship:
- The independent contractor is engaged in a distinct and independent business
- The independent contractor performs the work using its own equipment, under its own responsibility, and according to its own manner and method
- The independent contractor has the equipment and skills required to do the work
- The independent contractor has complete control over their work
- The independent contractor agreement states these terms clearly
Step 2: Consider Withholding Taxes & Collect W-8BEN Forms
Here’s where things can initially seem complex but are fairly straightforward: taxes. If the independent contractor you work with lives and does all their work for you inside the Philippines, then you don’t have to withhold taxes.
Here’s the catch: if the independent contractor ever comes to the US and does work for you while in the country, then the compensation for work done domestically will be taxed by the US. That’s why you must have them complete Form W-8BEN or W-8BEN-E. These forms must be completed by the foreign independent contractor and retained by your business—you don’t file them with any government agency. The purpose of these forms is to ensure you don’t have to withhold taxes, or, if you do, you withhold at the appropriate rate.
Step 3: Use an Independent Contractor Agreement
When you hire international independent contractors, the way you make a job offer is to provide an independent contractor agreement. This agreement will lay out the terms and conditions of your relationship, stating clearly what you need the independent contractor to do and that there is no employer-employee relationship.
Your agreement should include:
- Specific description of the project, including a term or duration if known
- Payment rate, terms, and an administrative fee of not less than 10% of the total contract amount
Step 4: Determine How to Pay the Filipino Independent Contractor
You’ll need to set up a regular payment system to pay the Filipino independent contractor. You can pay by wire transfer, but that may come with cost-prohibitive charges, especially if you’re paying more than once per month.
The most popular option is to use a digital payment platform. Once both you and the Filipino independent contractor have accounts on the same platform, it’s simple and quick to transfer money to them. You can enter a US dollar amount, and the Filipino contractor will get their money in Filipino pesos.
You could also consider using a payroll provider like Papaya Global. Even if you don’t plan to hire employees in the Philippines, Papaya Global can easily set up and pay your Filipino independent contractor on the regular schedule you decide.
Hiring Employees in the Philippines
To hire a regular employee in the Philippines, you need to set up a legal entity in the country to legally pay the employee and taxes. There are registration requirements, fees, and corporate taxes you may need to pay, including US tax withholdings.
As with contractors, hiring an employee in the Philippines will generally follow a typical process that includes determining the type of worker you need, creating your job description, etc. (See our guide to hiring an international employee for more specifics.)
Here, we discuss the unique steps and considerations to keep in mind when establishing your own Filipino workforce.
Step 1: Determine Salary & Understand Compliance Issues
The cost of living in the Philippines is much less than in the US—nearly 50% lower on average. As such, salaries are also much less, averaging about $890 US dollars per month. However, depending on the work you need done, the skills required, and the experience you seek, you may need to pay much higher than the average.
Along with salary, you’ll need to ensure you have a way to pay your Philippine employees. There is no requirement of how frequently you make payments, but most Filipino workers are used to being paid twice a month.
The general workweek in the Philippines is 40 hours, and each worker is required to receive at least one one-hour break each day. Overtime is allowed at 1.25 times the regular hourly rate and must be paid to employees working over 40 hours in a workweek or eight hours in a single workday. Explore our guide to doing payroll in the Philippines for more detailed information on payroll compliance.
Hiring international employees requires compliance with laws in two countries. That can be overwhelming for small businesses, which is why we recommend using an international payroll provider like Papaya Global. Its services can help you pay your Filipino workers correctly and ensure compliance with both Philippine and US laws.
Step 2: Post the Job Ad
Your job ad needs to be posted on job boards Filipino workers will see. Some of the most used job sites include:
Your job ad needs to describe not only the duties and responsibilities of the position clearly but also the work hours. Whether you decide to let the Filipino worker work their local hours or work your hours, leave no ambiguity here and make it clear what you expect. This will help you weed out applicants not looking to work during the hours you require, reducing the amount of time you need to spend reviewing resumes and interviewing candidates.
Compliance note on resumes:
It’s common for Filipino workers to put headshots and even physical attributes on resumes. We recommend asking applicants to remove these items from their resumes before applying, as US anti-discrimination laws could be breached. It’s a gray area, but it’s better to avoid even the appearance of discrimination.
Step 3: Review Applications & Conduct Interviews
To help you sort through applicants quickly and effectively, we recommend making a must-haves list for the position. No applicant will match up perfectly, but the best candidates should be able to meet your handful of must-haves. To find out more, check out our guide to resume screening.
Conducting international interviews will present some time zone challenges, but this is good practice for you to see how the individual candidates communicate given these obstacles. Set up a video interview with five to eight of the most qualified candidates. The best way to ensure that they have a stable internet connection is by conducting a video interview.
We also recommend having a list of structured interview questions for each applicant. As a result, you will be able to rate each based on their answers to the same questions, allowing you to narrow the candidates down to just one.
Step 4: Check References
After the interviews are complete, and you have targeted the candidate you want to hire, ask for references. You want to make sure you speak with at least two supervisory references—this will give you a good idea of the candidate’s work ethic, the skills they possess, and what it’s like to manage this individual. Ask the reference both direct and follow-up questions to gauge whether the worker is capable of the job.
Checking international references can be difficult. While we usually recommend all reference checks be completed over the phone only, it might be too cumbersome to do so. Given that, it may be acceptable to communicate with a reference via email.
Step 5: Make a Job Offer
Completing all of the above steps will lead you to a successful conclusion of your hiring process: making a job offer. We recommend connecting with the chosen candidate first to discuss the offer with them and discuss any remaining details.
Once you’ve agreed on all the terms, present the candidate with a formal written offer letter that includes:
- Salary and pay frequency
- Job title
- Start date
- Specific working hours
Also include the job description for the candidate to sign off on. This will allow you the ability to hold them accountable should they not meet your expectations. Give the candidate at least a week to review the offer letter and return it to you.
What to Consider Before Hiring in the Philippines
The biggest reason US small businesses hire Filipino workers is the reduced overhead. The ability to save money is a good reason to hire them—but make sure you consider other factors as well.
Common Types of Work Outsourced to the Philippines
Remote workers in the Philippines hold various roles in many industries, just like those in the US. Here are some of the most common jobs outsourced to Filipino workers:
- Office and admin assistants
- Customer service and support reps
- Webmasters and web developers
- IT support reps
- Content writers
- Research assistants
- Graphics and multimedia designers
- Marketing, sales, and advertising reps
- English teachers
The Philippines’ education system has modeled itself after the US. As such, expect Filipinos to have similar educational backgrounds and resumes as US workers.
When hiring employees, certain skills are necessary to complete the job effectively. Some of these skills are soft skills that come about through cultural differences. While the Philippines and the US education systems are similar, Filipinos are generally more communal in their decision-making and respectful of hierarchy—traits not always found in US workers.
As a result, you may find that some Filipino workers will check in with you or defer important decisions to you or another supervisor, making them less autonomous than US workers. Understand that this does not make them ineffective workers; it is instead simply a cultural difference that may require some adjustment on your end.
The East Coast of the US is 12 hours behind the Philippines. When it’s 8 a.m. in New York, it’s 8 p.m. in the Philippines, making it difficult for workers to overlap and collaborate. If your company doesn’t need workers to do so, then the time difference won’t be an issue.
However, if your company needs teams to work together, you may need to shift hours. Your US-based employees may have to work earlier some days, while your Filipino members may have to work later. Some companies require Filipino workers to work US hours all the time. While that means they’re working overnight, it can benefit your company by having every employee on the same schedule.
Hiring any international worker comes with unique challenges. Making the hiring process streamlined and stress-free for both you and your new contractor or employee can be achieved by following the guidelines covered above. We also recommend that you seek advice from an international employment lawyer to ensure your company remains compliant.