A hiring policy simply defines the practices and procedures used to hire a new employee. It covers everything from identifying the need through making the offer and considers fair practices, steps, and responsibilities. You will typically only need a single policy for your company—though you may have different policies for different occasions. For example, seasonal…
How To
How to Do Payroll in Wyoming: An Employer’s Guide
Wyoming is one of the easiest states in which to run payroll. With no state income tax, your calculations of Wyoming payroll tax will be simple. That doesn’t mean you can just zip through payroll, however, as you still need to ensure that you’re following federal and state HR laws. Step-by-Step Guide to Running Payroll…
How to do Payroll in Utah: Payroll Taxes, Laws, & More
Doing payroll in Utah is more straightforward than in many states. Utah has a flat income tax, making it easy to compute the amounts you need to withhold from employee paychecks; however, it also has some specific HR laws you need to follow. Learning how to do payroll in Utah and calculating Utah payroll tax…
How to Spot a Fake Check: Ultimate Guide
Fake checks are fraudulent or counterfeit versions of legitimate checks, created with the intent to deceive individuals or businesses. These checks may look authentic but lack sufficient funds, are entirely fabricated, or are tampered with. To avoid potential financial and operational loss, a business must learn how to spot a fake check by being familiar…
How to Improve First Call Resolution: Tips & Best Practices
First call resolution (FCR) is a key call center metric measuring how well the agents answer customers’ needs on the first contact. The benchmark average for the FCR rate is 70%, though this percentage also depends on the industry. A high FCR rate reflects excellent customer experience and agent productivity. To achieve this, learn how…
How to Resell Temu Products: Everything You Need to Know
Temu is an ecommerce marketplace that carries a huge potential for sourcing items for reselling. It offers very low factory-direct prices, huge discounts, price adjustment guarantees, a generous return policy, and more. To resell Temu products, decide where to sell first. Then, find products for reselling, determine pricing, purchase initial inventory, and set up listings….
How to Sell on Temu: Everything You Need to Know
Temu is a relatively new ecommerce app that went live in the US in September 2022 but has gained 100 million active users as of April 2023. Its three commercial slots from the most recent Super Bowl clearly indicate that this marketplace which offers factory-direct prices on products across multiple categories should be on your…
6 Steps for Creating a Customer Service Strategy (+ Worksheet)
When creating a customer service strategy, the first step is to set goals and objectives or determine what you want to attain with your service efforts. The next step is to build and train your customer service team to equip them with the right knowledge and skills. Identifying your customer service touchpoints and choosing your…