Product descriptions are key to building customer trust and successfully selling your products. To be effective, product descriptions need to go beyond simply describing the product. They should also inform your customers, convey your brand, and get your store visited by searchers—bringing in sales and boosting other key performance indicators (KPIs). Continue reading for our…
How To
How to Train New Employees in 5 Steps
Knowing how to train employees can make a significant difference in their success with your company. By providing comprehensive and effective training, you are equipping your employees with the tools and skills they need to excel in their roles. A strong training program starts with selecting the appropriate training methods and establishing a schedule. Hire…
How to Set Up Click and Collect for Retail in 5 Steps
Accepting click-and-collect orders is an effective way to boost sales and increase customer satisfaction by making it easier for shoppers to buy. It enhances convenience, enables safer transactions, and requires less labor than traditional retail sales. Click and collect can also be offered as a speedier alternative to standard ecommerce orders, reducing delivery time and…
How to Dispute a Chargeback: Small Business Guide
Chargebacks cost merchants nearly $80 billion annually. Providing the right supporting documents is one of the best ways to win that revenue back.
Chargebacks can have a significant impact on the revenue, profitability, and reputation of small businesses. Knowing how to dispute and ultimately win a chargeback will help keep the impact on your business to a minimum. Prompt response to a chargeback notice, compelling evidence, and a well-drafted rebuttal letter are some of the things that will…
How to Do Payroll in Wisconsin: Guide for Employers
There are some nuances to remember when learning how to do payroll in Wisconsin. It has a progressive income tax system, which means the math for calculating payroll taxes won’t be as straightforward as it is with a flat-tax system. In addition, it has special laws governing family and sick leave that employers must comply…
How to Price a Product in 5 Steps (+ Profit Calculators)
Product pricing is essentially the process of determining the cost of products you sell to consumers. When you are figuring out how to price a product for retail, you are facing a delicate balance—price your items too high, and no one will buy; price them too low, and you sacrifice your profits. This article provides…
15 IVR Design Best Practices & Tips: How to Optimize Your Menus
A well-designed interactive voice response (IVR) system creates a better customer experience, directing calls efficiently to the right departments and agents. To optimize the caller’s journey, follow these IVR design best practices: map out the call routing plan based on common customer needs and keep menu options straightforward. You can also give callers the option…
How to Use a Virtual Background With Zoom & Other Providers
Using virtual backgrounds in video meetings varies slightly across platforms, but the steps generally stay the same. First, install the video meeting app and log in. Then, open settings and navigate to virtual backgrounds to select among the preloaded images or upload your own. Before learning how to use a virtual background, it’s important to…