Oyster and Papaya Global offer human resources (HR) for businesses with a global workforce. These two companies primarily assist in international payroll and also offer employer of record (EOR) services, which allows them to handle your global employment needs. Both may have similar features, but Oyster’s international contractor payroll coverage is more extensive (180+ vs 160+ countries), whereas Papaya has a wider range of global workforce management solutions.
The two providers are on our lists of best international payroll software and top EOR services, but to help you determine whether Oyster vs Papaya Global is right for you, here are our recommendations:
- Oyster: Best for international payroll support and refugee hiring
- Papaya Global: Best for fast salary payouts and low-cost contractor payments
Want to learn more about EOR services? Read our EOR guide to get a better understanding of how it works and when you may need one. If you require information about hiring and paying both global employees and contractors, check out the following:
Oyster vs Papaya Global Quick Comparison
There may be times when neither Oyster nor Papaya Global’s features may fit your business requirements. In such instances, you may want to consider the following options:
Companies looking for an all-in-one HR, payroll, and IT solution
Employers that want flexible global payment options
Businesses needing solid international payroll and IP protection tools
Starter Monthly Pricing
(for EOR services)
$599 per employee
Starter Monthly Pricing for Global Contractor Payroll
$49 per worker
$29 per worker
For More Information
Looking for something else? If you want an online system or service provider to help you manage US payroll, our guides to the best payroll software and top payroll services contain our recommended solutions. If you need help deciding which provider to choose, read our guide on how to select a payroll service for your business.
Best in Value: Tie
New clients can create an account and access its platform for free
(monthly fees will start if they hire workers)
First month is free for the contractor plan
Product Plans on Offer
Monthly Pricing for EOR Plans
Employee: Starts at $599 per employee (or $499 per employee if billed annually)
Starts at $650 per employee
$29 per contractor monthly
Starts at $2 per contractor monthly
Global Payroll Only
Starts at $12 per employee monthly
Local Benefits Plans
fees vary depending on the country, employee age, and benefits package
Starts at $190 per employee monthly;
includes immigration support
For non-profits and B-corp businesses
For volume transactions
Client Onboarding and Setup Fees
Standard reports with robust analytics
In terms of pricing transparency and having different plans for EOR and contractor payment services, it’s easy to compare Papaya Global vs Oyster because both have these features. However, it’s difficult to assess which provider offers the best value in terms of pricing and services offered because it depends on the solutions you need.
Best for Global Payroll: Oyster
Handles Payroll & Payroll Taxes
Payroll & Hiring Coverage
Contractors: 180+ countries
Employees: 130+ countries
160+ countries for both employees and contractors
Local Entities in Covered Countries to Handle Payroll
(in some countries)
Has a network of local partners
Global Payment Timelines
Timelines vary depending on the bank
Immediate payments or up to 72 hours
In select countries
Time Off Requests & Approvals
Reimbursements, expenses, allowances, bonuses, and commissions
Expenses, allowances, bonuses, and commissions
System automatically generates monthly invoices
Contractors prepare and submit invoices online
In terms of assessing Papaya vs Oyster for global pay processing, we found Oyster as a better option overall because its payroll coverage is more extensive, especially for contractor payments (180+ vs 160+ countries). Plus, it has locally-owned entities in some of the countries it services that directly handle your payroll—unlike Papaya, which has a network of vetted third-party in-country partners.
Oyster also handles reimbursements with ease given its built-in reimbursement tool. Contractors also don’t have to worry about creating and submitting invoices for client payments because the system will automatically generate this every first day of the month.
On the other hand, Papaya is great for global businesses that prefer fast payments. It can handle cross-border payouts with payments made either immediately or within 72 hours. It also has secure payment deliveries and banking rails, made possible through its partnership with J.P. Morgan and Citibank. It even offers a global payroll wallet, which lets you fund one virtual payroll bank account in the currency of your choice but still allows you to pay workers in their local currency in 160+ countries (Oyster doesn’t offer this).
Best for Global HR Features: Tie
Online Onboarding and Offboarding Tools
Localized Benefits Options
Online Contracts with Digital Signatures
Other HR Features
Access to Oyster Academy with learning courses for managing remote work
Immigration support and an interactive company org chart
Employee Self-Service Portal
(also has a mobile app)
Both providers have all of the basic HR features you need to handle a global workforce. It can onboard and offboard employees, saves worker information in online profiles, provides IP protection and compliance support, and offers locally compliant contracts that you can review and new hires can sign off. Global employee benefits are also available with competitive plans that not only meet in-country labor rules but will also help you attract and retain employees.
While these providers have similar basic HR functionalities, there are some features that make one better than the other. Here are our recommendations for choosing between Oyster vs Papaya in terms of global HR capabilities:
Best for Reporting: Papaya Global
In the battle between Papaya vs Oyster for reporting capabilities, we found Papaya a better choice for those needing robust reports. Aside from standard reports with customization options, it has over 20 native analytics dashboards that you can use. If you get its Data and Insights Platform License add-on, you can analyze headcount and payroll costs in real time, as well as gain strategic insights into your business.
With Oyster, you do get basic reports but the options are limited compared to Papaya. As of this writing, it only offers reports that show payroll data, employee and contractor expenses, invoices, and team member employment and personal details. You also can’t customize these reports by adding your own data fields.
Best for Ease of Use & Customer Support: Papaya Global
Ease of Use
Via online setup wizard
Dedicated Client Success Manager
Available in highest plan
Via chatbot, email, and help tickets raised through the Oyster portal
Via chat, email, and a dedicated point of contact
Online Guides & Tools
Some of the options include:
Some of the options include:
Papaya Global is our top pick for customer support and ease of use because it handles your initial system setup and offers an online platform that’s generally simple to learn and use. While it may not have Oyster’s benefits advisor and contractor vs employee analyzer tools, Papaya provides access to a dedicated point of contact who can help answer your compliance and software-related questions.
It also seamlessly connects with NetSuite given its built-in integration and application programming interface (API) with the said business software. This makes it easy for you to create automated data maps and syncs between the two solutions for stress-free journal entry updates and reconciliations.
However, Oyster offers more integration options with accounting solutions. Aside from NetSuite, it connects with Xero and QuickBooks Online. It even integrates with Greenhouse for tracking applicants, Okta for secure logins, and Slack for chat communications with your team.
Best for Popularity Among Users: Oyster
To evaluate Papaya Global vs Oyster, we looked at each providers’ average number of user reviews and average overall ratings on third-party reviews sites like G2 and Capterra. Both received the same user rating of 4.45 out of 5, but Oyster’s average number of reviews is higher than Papaya (130+ vs 20+).
What Users Think: Oyster vs Papaya Global
How We Evaluated Oyster vs Papaya Global
We compared Oyster vs Papaya by looking at several factors, such as payroll and HR features, international compliances, employee benefits options, and onboarding/offboarding processes. We also considered pricing, customer support, ease of use, reporting capabilities, and feedback that actual users left on third-party review sites.
In deciding whether to get Oyster vs Papaya Global for your EOR and global payroll needs, you should take a look at your budget and identify the features your business really needs. Papaya Global is great for contractor payments given its affordable contractor plan. While its EOR service is pricier than Oyster, it can help you hire full-time employees in over 160 countries (130+ for Oyster).
On the other hand, Oyster is optimal for companies looking for a reasonably priced EOR service to hire and pay workers. It doesn’t charge setup and onboarding fees like Papaya does and offers free refugee hiring for up to 10 workers for eligible organizations. It even has employee misclassification and benefit assessment tools that you can use at no cost.