9 Best Payroll Software for Small Business Users in 2023
This article is part of a larger series on Payroll Services.
Aside from being affordably priced, the best payroll software for small business users calculates employee wages and deductions accurately and pays and files payroll taxes automatically. Most offer unlimited pay runs, paid time off (PTO) tracking, two-day direct deposits, employee self-service portals, and access to employee benefits.
To find the ideal payroll systems for small businesses, we evaluated more than a dozen solutions and narrowed the list down to our top nine recommendations:
- Gusto: Best overall small business payroll software
- QuickBooks Payroll: Best for QuickBooks accounting users and fast direct deposits
- Square Payroll: Best for small restaurants, retail shops, and Square POS users
- Rippling: Best all-in-one human resources (HR), payroll, and information technology (IT) solution
- OnPay: Best for delegating payroll duties and those with niche payroll needs
- Paychex Flex: Best for solopreneurs and small companies that need a dedicated payroll specialist
- ADP Run: Best for rapidly scaling startups
- Homebase Payroll: Best for businesses with hourly workers
- Patriot Payroll: Best for mom-and-pops looking for a low-cost do-it-yourself (DIY) payroll service
Best Payroll Software for Small Businesses Compared
Need help determining the best payroll software for your business?
Gusto: Best Overall Payroll Software for Small Business Users
Pros
- Unlimited pay runs
- Automated payroll tax payments and filings with year-end reporting
- Reasonably priced for small businesses
- Supports international contractor payments in more than 90 countries
Cons
- Health insurance limited to 37 states
- Time tracking, next-day direct deposits, and multistate payroll are available only in higher tiers
- No dedicated payroll specialist
Gusto Plans & Pricing
- Simple: $40 per month plus $6 per employee monthly
- Plus: $80 per month plus $12 per employee monthly
- Premium: Custom priced
- Contractor-only payroll package: $35 plus $6 per contractor monthly
Add-ons
- State payroll tax registration: Pricing varies per state
- HR advisory services for Plus plan only: $8 per employee monthly, which is included for free in the Premium tier
Gusto ranks high among its competitors as its payroll and HR features enable small businesses to operate with the amenities that some larger companies offer. It supports multiple pay rates and schedules and can process salary payouts through the Gusto Wallet app, via direct deposits, and with checks you print yourself. Hiring tools, such as job postings, applicant tracking, and offer letter templates, are also available to help you find and recruit qualified candidates. Gusto even notifies each new hire so that they can complete the required paperwork. This is unlike QuickBooks Payroll, Patriot Payroll, and Square Payroll, which have basic HR tools.
Since our last update
Gusto is no longer offering the Cashout program, which enabled employees to access a portion of their earned salaries between paydays.
Scoring 4.78 out of 5 in our evaluation, Gusto earned perfect marks in pricing, reporting, and popularity among users. However, the limited coverage of its health insurance (available only in 37 states) and having to subscribe to one of its higher tiers to access HR tools, such as time tracking and online PTO requests, prevented Gusto from getting a higher score.
In terms of user feedback, many find it a valuable payroll software given its intuitive interface and efficient tools. However, several reviewers are unhappy about the long hold times when contacting customer support.
Gusto lets you add employee time data and additional earnings like bonuses directly into its payroll solution. (Source: Gusto)
Gusto Overview
To help you determine whether this software meets your HR payroll needs, read our Gusto review.
QuickBooks Payroll: Best for QuickBooks Accounting Software Users
Pros
- Integrates seamlessly with QuickBooks accounting software
- Same- and next-day direct deposits
- Unlimited pay runs with automated payroll tax filings (federal and state)
- Affordable plan for processing contractor payments
Cons
- Automated local tax filings and time tracking available only in higher tiers
- Limited health benefits coverage (doesn’t include Hawaii, Vermont, and Washington, D.C.)
- Basic HR features
- Doesn’t have mobile apps for employee self-service (only offers a workforce portal you can access online)
QuickBooks Payroll Plans & Pricing
- Core: $45 per month plus $5 per employee monthly
- Premium: $75 per month plus $8 per employee monthly
- Elite: $125 per month plus $10 per employee monthly
- Contractor payments package: $15 monthly for 20 workers; plus $2 for each additional contractor
QuickBooks Payroll is the best option for most QuickBooks accounting users. It integrates seamlessly—you access it within the same system with the click of a button—and all information flows throughout both systems (you don’t have to enter twice).
As with Gusto, it offers full-service payroll with automated tax filings (federal and state, local taxes if subscribed to the Elite plan), year-end reporting (W-2s and 1099s), and an online portal where employees can access their pay stubs, tax forms, and PTO balances. It also has fast direct deposits as its standard timeline is next-day, but it has same-day options if you get one of its higher tiers.
In our evaluation, the platform earned a 4.54 out of 5, with perfect scores in pricing and reporting. While all of its other ratings are 4 and above, it scored the lowest in popularity, given the limited number of user reviews (fewer than 500) on third-party review sites like G2 and Capterra. However, many users still appreciate its ease of use, especially its seamless integration with QuickBooks accounting. A few others complained about having experienced occasional software glitches while some said that it can be pricey for small businesses.
Aside from a “to-do” list, QuickBooks Payroll’s main dashboard contains shortcuts for running payroll and adding employees. (Source: QuickBooks Payroll)
QuickBooks Payroll Overview
Read our QuickBooks Payroll review to know more about what this software offers.
Square Payroll: Best for Restaurants, Retail Shops & Square POS Users
Pros
- Easy to use and navigate
- Flat pricing with an affordable contractor plan
- Seamless integration with Square POS
- Fast direct deposits, including an instant payment option
Cons
- Next-day direct deposits and instant payments require a Square Payments account
- Limited advanced HR functions
- Phone support requires a customer code; difficult to reach at times
- Standard direct deposit has a four-day processing timeline
Square Payroll Plans & Pricing
- Pay employees and contractors: $35 per month plus $6 per employee monthly
- Pay contractors only: $6 per person monthly
Square Payroll is the best choice for restaurants and small retailers that are already using Square’s POS system. It enables you to pay both employees and contractors and import online timecards from Square POS and other third-party software partners into its system. It also has tip reporting features that allow you to record tip amounts, deduct taxes, and report them on your tax forms. You can run payroll as often as you need to at no extra cost (unlike some plans under big-name providers like ADP and Paychex), file quarterly and annual taxes, and sign up for pay-as-you-go workers’ compensation insurance.
In our evaluation, Square Payroll earned an overall rating of 4.51 out of 5, with perfect scores in pricing and reporting and high marks in nearly all of our criteria. It took a hit in ease of use and popularity among users because, while it is easy to use, it has limited customization options. It also didn’t meet our subcriteria of having more than 1,000 average user reviews online. Plus, several reviewers complained of having experienced difficulties contacting its support team.
Aside from letting you run payroll, Square Payroll’s main dashboard shows your pay run history and an overview of your total labor costs. (Source: Square Payroll)
Square Payroll Overview
Find more to like about this system by reading our Square Payroll review.
Rippling: Best All-in-one HR, Payroll & IT Solution
Pros
- Has modular HR, payroll, and IT solutions that integrate seamlessly with each other
- Its professional employer organization (PEO) services can be easily switched on and off
- Connects with 500-plus business apps
- IT tools simplify the company computer/app provisioning and deprovisioning processes
- Offers global payroll and employer of record (EoR) services for hiring and paying international workers
Cons
- Pricing isn’t all transparent
- You have to purchase its workforce management platform before you can buy its other modules; can get pricey as you add more features
- HR help desk option with phone and email support costs extra
- Occasional software glitches
Rippling Plan & Pricing*
- $35 plus $8 per employee monthly
- Includes Rippling’s core workforce management platform, employee onboarding and offboarding, full-service payroll, time tracking, and software integrations
Other Per-Module Costs*
- App, device, and computer inventory management: $8 per employee monthly
- Benefits administration: Pricing varies, depending on your insurance broker
- HR help desk: Custom priced
*Pricing is based on a quote we received.
What makes Rippling a good payroll option for businesses is its modular HR, payroll, and IT tools that allow you to choose only the solutions you need. While its workforce management platform is a must-purchase, the cost of adding full-service payroll is still reasonable. Rippling can even create a custom plan based on your needs. However, it isn’t as cost-effective as most of the payroll software for small business users in this guide, such as Square Payroll and Patriot Payroll.
It still made our list because it is the only HR and payroll software we reviewed that can help you manage essential IT processes, such as assigning and deploying computers and business apps that employees can use. Rippling earned a 4.49 out of 5 in our evaluation, scoring high (4 and up) in all of our criteria. It lost several points because it doesn’t have pay-on-demand features, its pricing isn’t fully transparent, and it lacks free phone support—you have to purchase its HR help desk add-on that includes phone and email support from HR experts.
In terms of user feedback, many appreciate its user-friendly platform and efficient payroll and HR tools. It has solid payroll analytic tools to ensure you don’t make any mistakes before running. However, some said it can sometimes be glitchy with occasional login issues.
Since our last update
Rippling has released a new headcount planning and compensation bands solution. This feature provides you with a single source of truth for all your headcount numbers and compensation costs, streamlining the process of tracking approved headcount for new hires while preventing out-of-compensation band salary offers.
Rippling claims that it can run payroll in as fast as 90 seconds. (Source: Rippling)
Rippling Overview
Read our Rippling review to know more about its functionalities.
OnPay: Best for Delegating Payroll Duties & Niche Payroll Needs
Pros
- Files Form 943 (for agricultural companies)
- Multiple payment options, such as direct deposits, manual checks, and debit cards
- Affordably priced plan
Cons
- Lacks multiple tiers that cater to varying payroll and HR needs
- Doesn’t have live phone support on weekends
- Limited third-party software integrations
OnPay Plan & Pricing
- $40 per month plus $6 per employee monthly
If you have a limited budget, OnPay provides a reasonably priced payroll solution that comes with basic HR tools for managing PTO, employee benefits, and onboarding. While it only has a single plan ($40 plus $6 per employee monthly), it’s one of the lowest-priced full-service payroll packages on our list—excluding Patriot with its DIY option. Plus, you get complete access to all of OnPay’s tools as other providers require you to upgrade to higher plans to unlock additional features. Its six-level system permissions even provide you with enough flexibility to control who has access to and visibility into payroll and HR.
For agricultural companies, OnPay handles Form 943 filings and processes payments and taxes for workers on H-2A visas. It can also handle the payroll needs of businesses in other industries, such as healthcare and restaurants—from filing tax forms, such as forms 941, 1099, and W-2, to withholding your employees’ state and federal unemployment insurance payments and other contributions.
The platform received an overall score of 4.48 out of 5 in our evaluation, with ratings of 4 and up in almost all criteria. It didn’t rank higher on our list because it has limited third-party software integrations, customization options, and user reviews on G2 and Capterra. Those who left feedback complained about the occasional software and integration glitches. However, many users still find its online tools efficient as it helps them simplify and automate employee pay processing.
OnPay is equipped with smart alerts that notify you of missing time entries and other pay run errors. (Source: OnPay)
OnPay Overview
Check out our OnPay review for more details about this software.
Paychex: Best for Solopreneurs & Companies That Need Dedicated Payroll Support
Pros
- Flexible plans
- Payroll and HR features are integrated
- Dedicated payroll support
- Offers free optional services, such as a financial wellness program, a pay card, and an employee assistance program
Cons
- Pricing isn’t all transparent
- Payroll tax administration and year-end reporting cost extra
- Access to a dedicated payroll specialist is available only in higher tiers
- Time tracking is a paid add-on
Paychex Flex Plans & Pricing
- Paychex Flex Essentials: $39 per month plus $5 per employee
- Paychex Flex Select: Custom priced
- Paychex Flex Pro: Custom priced
- Paychex Solo: Custom priced
- Payroll tax administration services and year-end tax reports: Custom priced
Paychex has solutions suited for different business sizes. Its Paychex Solo package includes payroll, startup/incorporation services, and access to retirement plan options, making it a suitable solution for one-person businesses. It also offers Paychex Flex as its main payroll platform, which comes with several tiers flexible enough to cater to companies of different sizes (its higher plans include a dedicated payroll specialist). Unlike QuickBooks Payroll and Gusto, which have limited health insurance coverage, Paychex lets you offer health insurance in all states in the US.
Since our last update:
Paychex has made some adjustments to its Paychex Flex pricing plans, wherein a few of its solutions are now paid add-ons (like garnishment payment services and document management). The provider also no longer charges extra for payroll tax filings. It has even introduced a new “Paychex Pre-check” tool that lets employees review their paychecks before pay dates.
The platform earned a 4.38 out of 5 in our evaluation. It scored perfect marks in reporting, user popularity, and our expert review criteria. However, it doesn’t have transparent pricing for all of its plans and charges extra for some of its services, such as benefits administration, time tracking, and third-party software integrations.
A snapshot of Paychex Flex’s dashboard (Source: Paychex)
Paychex Overview
To learn more about its features and services, check out our Paychex Flex review.
ADP Run: Best for Scaling Startups That Need Flexible Plans
Pros
- Multiple plans to choose from
- Automatic quarterly and annual tax filings
- Advanced HR support available
- Built-in compliance tools that flag potential errors
Cons
- Pricing isn’t transparent
- Setup fee required
- Year-end reporting costs extra
- Benefits, time tracking, and workers' compensation are add-on products
ADP Run Plans & Pricing
- Essential: $49 base monthly fee plus $2.50 per employee, per weekly pay run*
- Enhanced: Custom priced
- Complete: Custom priced
- HR Pro: Custom priced
*Pricing is based on a quote we received for 25 employees.
ADP Run is ADP’s payroll system for small businesses with up to 49 employees. It comes with all the essential payroll and payroll tax management tools you need, plus new hire reporting, onboarding, background checks, and access to job postings (via ZipRecruiter). Its higher tiers even come with extra HR support and handholding that you don’t get with your typical small business payroll software like Square Payroll. ADP also makes it easy to transition from one plan to the next if your company scales and you need additional HR tools.
In our evaluation, ADP Run earned an overall score of 4.06 out of 5. It was rated highly in ease of use, payroll and HR features, reporting, popularity among users, and our expert review criterion. It scored the lowest in pricing because of its setup costs and nontransparent fees—and users even commented that it can be expensive for small businesses. However, many reviewers said they do appreciate its easy-to-use platform, adding that its payroll solution helps simplify employee pay processes.
ADP Run’s payroll dashboard (Source: ADP)
ADP Run Overview
Check out our ADP Run review to help you gauge if this software has the HR payroll features that your business needs.
Homebase Payroll: Best for Businesses Employing Hourly Workers
Pros
- Flat pricing with reasonable monthly fees
- Offers early access to wages
- Unlimited pay runs with automated payroll tax payments and filings
Cons
- Lacks health insurance options
- Its payroll tool integrates only with QuickBooks Online
Homebase Payroll Plan & Pricing*
- $39 per month plus $6 per employee monthly
*Requires subscription to its time tracking and scheduling software, Homebase, which has a free plan for one-location businesses (with up to 20 employees).
Homebase Payroll is an add-on module to Homebase, which has a suite of time tracking, hiring, and scheduling solutions. Similar to Square Payroll, it offers flat pricing for its easy-to-use pay processing solution that includes automated payroll tax payment and filing services. Its payroll platform is designed specifically for hourly teams as it comes with solid solutions for planning staff schedules and capturing employee attendance at work. It even offers job postings, applicant tracking, PTO management, and new hire onboarding tools.
Homebase Payroll earned an overall score of 4.06 out of 5 in our rubric. Its reasonably priced plan and efficient HR tools contributed to its high scores (4 and up), while the lack of online reviews resulted in it getting a zero rating in our popularity criteria.
With Homebase Payroll, you can process payroll in three easy clicks. (Source: Homebase)
Homebase Payroll Overview
To know more about this software’s functionalities, read our Homebase review.
Patriot Payroll: Best for Mom-and-Pop Businesses That Want a Low-cost DIY Option
Pros
- Affordable
- Multiple plans include full-service payroll and a do-it-yourself (DIY) option
- Unlimited pay runs
- Free payroll setup and expert support
Cons
- Multistate tax filings and time tracking tools cost extra
- Lacks benefits options
- Standard lead time for direct deposits is four days
- Very limited HR tools
Patriot Payroll Plans & Pricing
- Basic Payroll with DIY tax filings: $17 per month plus $4 per employee monthly
- Full Service Payroll: $37 per month plus $4 per employee monthly
- Multistate tax filings: $12 monthly for each additional state
- 1099 e-filings (for Basic Payroll subscribers only): $20 for up to five 1099 e-filings; an additional $2 per 1099 is required for six to 35 filings (no additional charge for 36 or more)
Patriot Payroll offers a flexible option that others in this guide don’t: a choice between full-service payroll and a more affordable DIY version. Both come with unlimited payroll runs, multiple pay rates, automated PTO accrual calculations, and customizable deductions and contributions. You can pay employees through direct deposit or manual checks, and if you choose its full-service plan, Patriot will pay and file all federal, state, and local taxes. It even has payroll packages that include access to time tracking tools and an HR solution for managing employee information.
Scoring 4.06 out of 5 in our evaluation, Patriot Payroll received perfect marks in pricing and popularity among users. It posted the lowest score in HR functionalities because it doesn’t offer new hire onboarding and employee benefits that most of the payroll software in this list provides. However, users still appreciate its reasonably priced plans and helpful support team. Others said that while it has user-friendly and efficient payroll tools, they wished Patriot Payroll offered faster direct deposits and additional integration options.
Patriot Payroll has a three-step pay run process. (Source: Patriot Payroll)
Patriot Payroll Overview
To know more about Patriot’s payroll solutions, read our Patriot Payroll review.
How We Chose the Top Payroll Software
We checked and compared the best small business payroll software across industries; most of them offer many of the same basic payroll tools with certain nuances in features, such as same-day vs two-day direct deposit or unlimited pay runs vs limited pay runs. Generally, the top payroll software offers direct deposit, tax filing, and year-end tax report preparation. Some even provide benefits and HR support.
Click through the tabs below for a more detailed breakdown of our evaluation criteria:
20% of Overall Score
We checked to see if the provider has transparent pricing, zero setup fees, and multiple plan options with unlimited pay runs. Those priced at $50 or less per employee monthly were also given extra points.
20% of Overall Score
We gave priority to those that offer multiple pay options, two-day direct deposits, tax payments and filings, year-end reporting (W-2s and 1099s), and a penalty-free tax guarantee.
20% of Overall Score
15% of Overall Score
15% of Overall Score
In this criterion, we assess whether the software’s ease of use, pricing, and the width and depth of its payroll and HR tools are ideal for SMBs.
5% of Overall Score
We considered user reviews, including those of our competitors based on a 5-star scale; any option with an average of 4-plus stars is ideal. Also, any software with 1,000-plus reviews on any third-party site is preferred.
5% of Overall Score
Preference was given to software with built-in basic payroll reports and customization options.
Keeping track of payroll trends will help your business adapt to potential changes that may impact business operations. Here are some payroll trends and statistics you need to know this year.
- Payroll runs: The most common pay period in the US is biweekly pay runs, according to the Bureau of Labor Statistics (BLS) Current Employment Statistics (CES) study. Nearly half of the survey respondents, which belong to around 131,000 businesses and government agencies, pay their workers every two weeks or biweekly. The second most common pay frequency is weekly, followed by semi-monthly and monthly.
- Payment options: The 2022 “Getting Paid in America” survey conducted by the American Payroll Association shows that 93% of employees are paid through direct deposit. This signifies the continued popularity of digital payments, reducing the risk of payroll fraud.
- Pay rates: Many workers want higher wages from their employers, according to the 2022 “Getting Paid in America” survey. 65% of the survey respondents want competitive wages over better health benefits. Most US employers have also paid higher pay rates in the previous year. The BLS Employment Cost report showed that compensation costs for private workers increased 5.1% for the 12-month period ending in December 2022. In December 2021, the increase was 4.4%.
To know other payroll trends that might affect your business, check out our payroll statistics article.
Best Payroll Software Frequently Asked Questions (FAQs)
A payroll system can accurately calculate employee wages, such as salaries, overtime, and deductions for required payroll taxes, and pay workers either through direct deposits, pay cards, or paychecks. Many payroll solutions also include tax payment and filing services. Others even provide access to basic HR tools like time and PTO tracking, allowing to capture employee attendance data for pay processing easily.
The best payroll software for small business users should be reasonably priced and meet your budgetary needs while providing essential solutions you need to compute and process employee payments. Given that it’s important you handle payroll the right way, it should have compliance tools to ensure that you’re correctly doing payroll for different worker types, such as employees vs contractors. Plus, having a payroll provider who can remit tax payments, file tax forms, and generate W-2/1099 reports is a necessity as it will take the burden off of having to manage all these tax processes yourself.
For small businesses with unique payroll needs, such as agriculture companies with specific tax filing rules, look for providers who can handle your requirements. You should also consider the size of your business and company growth plans as payroll software with scalable plans and advanced features will be more beneficial than getting a basic payroll service that only pays employees and files taxes.
A payroll software with essential pay processing tools can cost anywhere from $30 to $50 per employee monthly. You should expect to pay more if you want additional functionalities like time tracking, employee benefits, and HR advisory services.
Basic HR tools like employee data management, PTO and time tracking, and new hire onboarding are essential as these help small business payroll software users streamline day-to-day HR tasks. Plus, it reduces the need for multiple data entries because employee information typically flows seamlessly between solutions.
Aside from these features, having access to benefits plans and benefits administration tools are also important. These allow you to manage workers comp, health insurance, and other employee benefits through your small business payroll software.
Aside from helping you accurately calculate salaries, earnings, and deductions, online software for payroll for small business users help automate processes given its workflow and compliance tools. This helps you save time and enables you to manage payroll easily while ensuring that you remain compliant with federal regulations and labor laws.
Bottom Line
Small businesses need reliable payroll software to save time and money. Most providers calculate wages, offer direct deposit, and pay taxes. However, you should consider your business needs and budget limitations. Small businesses can benefit from features such as automated tax payments, year-end report filing, and unlimited payroll runs.
We found that Gusto offers all the features that most small businesses need at a very competitive price. Users find it very easy to use and navigate, and the software is widely used in different industries. Sign up for a Gusto plan today.