Since the optimization of artificial intelligence (AI) in the business space, there has been an increasing demand to expand automation in customer service. Although AI is not particularly new in customer support, especially with the rise of chatbots, more people equate an automated customer service (CS) system with reliability and satisfaction. Learn the customer service…
Ultimate Guide
SBA Disaster Loans: Everything You Need to Know
SBA disaster loans are designed to provide financial assistance to businesses that have been impacted by a qualifying declared natural disaster. This can include hurricanes, tornadoes, floods, and wildfires. The SBA has several disaster loan programs, and funds can generally be used for repairs, payment of business debts, daily expenses, and other costs that must…
FDIC Insurance for Business Accounts: What It Is & How It Works
The Federal Deposit Insurance Corporation’s (FDIC) main role is to protect money on deposit with an insured bank in the unlikely event of a bank failure. It also maintains stability and confidence in the nation’s financial system, and it insures each depositor at an institution up to $250,000. Periodic audits are done on all participating…
How Employee Credit Cards Work & Best Practices to Follow
Employee business credit cards allow employees to purchase goods and services online or in-store on behalf of the company while giving business owners control over their company expenses. These cards are available as small business credit cards, corporate credit cards, and prepaid business cards and have the same APR, rewards structure, and benefits as the…
Investment Property Financing: What It Is & Who It’s For
Investment property financing allows you to acquire residential real estate for investment purposes. This can be in the form of a short- or long-term investment, such as a fix-and-flip or fix-and-hold property. Different types of loans can be considered for investment property financing. Common examples include conventional mortgage loans, owner financing, home equity loans (HELOANs),…
Cannabis Insurance: Cost & Coverage
Cannabis insurance is a specialized business insurance policy that protects marijuana businesses from the common risks of liability or damage to their property. Its costs are higher than in other industries because of the risks associated with the product and its status as a Schedule I controlled substance. A liability policy, for instance, can range…
SBA 504 Loan: What It Is & How It Works
504 loans offered through the Small Business Administration (SBA) are designed to provide funding for fixed assets that help in the creation of jobs or business growth. Some examples of allowable uses include the purchase or construction of land, buildings, machinery, and other equipment. An SBA 504 loan has two separate funding sources: Certified Development…
TikTok Live Shopping: What You Need to Know
TikTok live shopping is an immersive shopping experience for TikTok users that can yield high conversion rates for your business if done right. It’s a great way to promote your brand, build awareness, engage with your audience, and, ultimately, boost sales. This guide walks you through the different aspects of running a TikTok live stream…